Client Consulting Analyst

6 months ago

Toronto, Canada Visa Full time

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.

**Join Visa: A Network Working for Everyone.**

**Job Description**:
Visa Consulting and Analytics (VCA) drives tangible, impactful and financial results for Visa’s network clients, including issuers, merchant acquirers and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operational and macroeconomics, Visa Consulting and Analytics solves the most strategic problems for our clients.

The Canada Consulting Practice within VCA provides consulting and solution services for Visa’s largest issuers, acquirers and fintechs in Canada. The VCA team provides a comprehensive range of consulting services to deliver solutions that address unique challenges in areas such as improving profitability, strategic growth, customer experience, digital payments and managing risk.

**Typical projects may include**:

- How does a financial institution increase market share in consumer payments?
- How should a financial institution use emerging technology to acquire the best customers?
- How does a financial institution grow their payments portfolio while mitigating credit risk?
- How does a financial institution optimize their product offerings?
- How should a credit card issuer use digital and emerging technology to acquire and retain the best customers?

**Responsibilities**:

- Play an integral role on a team of experienced professionals in delivering strategic consulting services to key Visa clients
- Complete consulting engagements with other team members, including participating in interviews, analyzing confidential client data, and summarizing key findings
- Conduct industry research and identify internal and external data resources to create custom analytics
- Complete detailed analysis on client data and identify preliminary trends and themes in the data
- Develop client-specific presentations which address executive needs and deliver presentations to clients and internal Visa partners
- Play an integral role in the development of new consulting solutions and materials to train VCA team members
- Monitor industry trends and contribute to the development of whitepapers on the impact to clients

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

**Qualifications**:
Basic Qualifications
- 2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)

Preferred Qualifications
- 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
- Previous consulting experience preferred
- Excellent communication, story-telling and presentation skills
- Exceptional analytical skills, with the ability to process and summarize large amounts of data into key strategic insights
- Strong team player with a willingness to collaborate across levels and functional experts - Strong multi-tasking skills and ability to adapt
- Proficient and ideally a power-user of spreadsheet and presentation tools
- An interest in learning advanced analytics tools (SAS, R, Tableau, etc.)
- An interest in payments, financial institutions or consumer lending a plus
- An affinity for payments technology, FinTech and digital

Additional information
Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the Canada are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner co

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