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E-commerce Specialist

4 months ago


Markham, Canada Ventmere Ltd. Full time

Ventmere, located at 145 Idema Rd, Markham, ON L3R 1A9, is a dynamic and rapidly growing company in E-Commerce. Ventmere streamlines supply chains with a direct-to-consumer e-commerce model. We make use of the latest web-based technologies and platforms to boost online sales. Ventmere offers a vast catalog of products across all major online marketplaces on the planet. Our marketplaces include Amazon, eBay, Bestbuy, Walmart, and many individually hosted e-commerce websites.

We are on the lookout for a dedicated E-commerce Specialist to join our team and contribute significantly to our online presence, especially in the Amazon, eBay, Bestbuy and Walmart marketplaces in Canada. Our workspace is inviting, collaborative, engaging, and brimming with energy. Within our tight-knit team, you’ll feel the impact you’re making each day and be directly responsible for the continued growth of our company.

Position: E-commerce Specialist

Job duties:
Oversee and manage Amazon, eBay, BestBuy, and Walmart accounts in Canada on a daily basis. Ensure account integrity, optimize performance metrics, and maintain timely fulfillment of customer orders;
Handle customer inquiries via messages and calls, providing excellent service and fostering positive relationships with clients to drive customer satisfaction and loyalty;
Create, maintain, and enhance product listings. Analyze sales data to develop strategies for promotions, stock replenishment, and new product launches;
Strategize, implement, and manage paid advertising campaigns across e-commerce platforms to increase visibility, drive growth, and maximize profitability. Monitor and report on campaign performance and sales events;
Proactively investigate and resolve any issues related to e-commerce platforms. Monitor customer feedback and reviews to maintain account health and ensure a positive customer experience;
Update inventory and product listings daily. Ensure pricing and listing accuracy, correcting any errors promptly to avoid disruptions in sales;
Work closely with marketing and creative teams to produce engaging content, including copy, graphics, banners, and promotions that align with brand strategy;
Monitor stock levels, manage warehouse inventory, and oversee product dispatching using internal systems. Ensure smooth reception and delivery of goods;
Conduct market research, review trade publications, and analyze sales data to identify emerging business opportunities and industry trends;
Negotiate pricing, discounts, credit terms, and shipping arrangements with suppliers to optimize cost-efficiency and supply chain operations;
Oversee and mentor junior team members, particularly in purchasing and inventory management tasks.

Job Term: Permanent, full-time

**Salary**: 31/ hour; Working hours: 30-40 hours/ week

Benefits: on-site parking, on-site amenities, company events and parties

Working location: Main: 145 Idema Rd, Markham, ON L3R 1A9

Secondary: 8901 Woodbine Ave Suite 206, Markham, ON L3R 9Y4

Qualifications:
At least a 2-year diploma in business, marketing or a related program;
1-2 years working experience in E-commerce operation;
Skillful in Microsoft, Office software and main e-commerce platforms and related Apps;
Excellent organizational skills with strong attention to detail;
Self-reliant and results-oriented;
Ability to balance multiple assignments while adhering to aggressive timelines;
Fluent English in speaking and writing;
Other language will be an asset but not a must.

Application Deadline: October 21, 2024

Advertised from September 19 to October 19, 2024

**Job Types**: Full-time, Permanent

Pay: $31.00 per hour

Expected hours: 30 - 40 per week

**Education**:

- Bachelor's Degree (preferred)

Work Location: In person

Application deadline: 2024-10-21