Supervisor, Residence Life

2 weeks ago

North Bay, Canada Nipissing University Full time

**Nipissing University**
**Position Description**

**POSITION TITLE**: Supervisor, Residence Life

**DEPARTMENT**: Residence Life

**SALARY LEVEL**: Three (3)

**CLASSIFICATION**: Full-Time Administration (contract)

**SUPERVISOR**: Manager, Residence Life

**SUMMARY OF FUNCTIONS**:
Reporting to the Manager of Residence Life, the Supervisor develops a positive living-learning environment, which promotes the personal and academic development for residence students within 2 residence complexes of approximately 300-625 students. The Supervisor, Residence Life oversees the day-to-day operation of the residence life program in their assigned area including student life issues, student concerns, and student conduct processes as well as residence programming. The Supervisor is part of a leadership team and will participate in a 24 hour on call rotation with other professional staff members.

This position is not a live-in-position but does require the incumbent to live within city limits in order to respond to emergency situations. Frequent evening and weekend work is required.

**DUTIES & RESPONSIBILITIES**:
**RESIDENCE LIFE (55%)**

**Student Life**
- Administer the day to day administration operations of 2 residence complexes (300-625 students) in conjunction with the Supervisor, Residence Services and Supervisor, Residence Maintenance
- Provide feedback on activities and initiatives occurring in residence to the appropriate staff member
- Support the residence education framework within assigned complexes
- Work with the Supervisor, Residence Education to support and implement Living-Learning Communities
- Collaborate with university employees to support and implement orientation and transition programs
- As part of the leadership team support and assess intentional learning outcomes designed to enhance the student learning experience in Residence
- Regularly attend complex and campus wide initiatives
- Encourage, promote and/or implement collaboration with university employees to provide educational, outcome based programs that enhance student learning and the student experience
- Work with staff to develop an academically focused residential environment
- Analyze community and academic development related data on a monthly basis to respond to consistent issues and implement proactive measures

**Student Conduct**
- Work with departmental professionals and student staff to ensure that students have an understanding of expectations and policies
- Serve as an investigator and conduct officer for violations of the Residence Community Living Standards
- Enforce University and Residence Life policies and procedures, using a student learning framework
- Serve as the primary complex-based administrator responsible for managing house/suitemate conflicts and mediations
- Conduct prompt investigations of incidents in line with the Residence Conduct process
- Partner and work with other university officials to address on-going concerns regarding student behaviour
- Maintain comprehensive documentation of student behaviour for future reference
- Educate students on the conduct and appeal process
- Analyze student conduct related data on a monthly basis to respond to consistent issues and implement proactive measures

**Student Support**
- Maintains visibility and availability with the residential community to provide support to students
- Collaborate with university staff to provide support to students experiencing personal, academic and financial difficulties
- Refer students to other university departments and/or community partners when appropriate
- Ensure the safety and security procedures for residence and promote the policies that are in place
- Ensure that fire safety programs are in place including regular evacuation drills
- Recommend security initiatives to the Manager and Supervisor, Residence Services in order to improve student safety

**SUPERVISION (30%)**
- Responsible for evaluating, and supervising of a team of 9-20 student employees including Residence Dons, Community Advisors, Academic Dons, and Living-Learning Community Dons
- Involved in hiring and training processes for student staff
- Oversee and provide on-going consistent supervision through training, appropriate written guidelines, regular staff meetings, one-on-one meetings and feedback, etc.
- Work with the Supervisor, Residence Student Education and other Residence Life Supervisors to develop employee manuals for all student employees under their purview
- In collaboration with the Supervisor, Residence Education develop, implement, and assess training sessions for student employees under their purview
- Provide feedback and evaluation of student employees on a regular basis in a manner that benefits both the individual and the residence life department
- Administer staff accountability processes for student employees under purview
- Ensure all student employees under their purview practice appropriate ethical behaviour, respect Human Rights

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