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Food and Beverage Supervisor-relocate to Lake

4 weeks ago

Calgary, Canada Post Hotel & Spa Full time

Join our Food and Beverage team at The Post Hotel & Spa in Lake Louise, Alberta as a Food and Beverage Supervisor.

**Primary function**:
The Food and Beverage Supervisor is responsible for overseeing and coordinating the operations of all our food and beverage outlets. Food and Beverage Supervisor is to maintain high-quality guest experiences and ensure the smooth functioning of all our dining establishments. The Food and Beverage Supervisor will lead a team of enthusiastic professionals, striving to deliver exceptional service and upholding our commitment to excellence in every aspect of the dining experience.
- Oversee and manage daily food and beverage operations, including restaurants, bars, banquet events, and room service, to ensure seamless service delivery and guest satisfaction.
- Lead, train, and mentor the food and beverage staff, fostering a positive and productive work environment that encourages teamwork, excellence, and continuous improvement.
- Collaborate with the culinary team to ensure menu offerings meet the highest standards of quality, presentation, and taste.
- Monitor and enforce compliance with health and safety regulations, hygiene standards, and company policies, ensuring a safe and clean working environment.
- Handle guest inquiries, feedback, and complaints promptly and professionally, aiming to exceed guest expectations and resolve any issues with tact and diplomacy.
- Conduct regular inspections of dining areas and service stations to ensure cleanliness, orderliness, and adherence to set standards.
- Assist in scheduling staff, managing labor costs, and optimizing resources to meet operational needs while maintaining budgetary goals.
- Work closely with the restaurant and bar managers to develop and implement creative promotions and events to enhance guest experiences and drive revenue.
- Collaborate with the procurement team to maintain adequate stock levels of food and beverage supplies, ensuring smooth operations without interruptions.
- Contribute to the development of new service procedures and training programs, aiming to elevate the overall dining experience and staff expertise.

**Requirements/Experience**:

- Previous experience in a supervisory or leadership role within the food and beverage industry is essential.
- Proven ability to manage and motivate a diverse team of professionals.
- Excellent communication and interpersonal skills, with a customer-focused mindset.
- Strong knowledge of food and beverage operations, including service techniques, culinary trends, and beverage offerings.
- Demonstrated problem-solving abilities and the ability to handle guest concerns with empathy and professionalism.
- Knowledge of health and safety regulations and sanitation practices.
- Flexibility to work in a fast-paced environment, including evenings, weekends, and holidays.
- A passion for the hospitality industry and a dedication to delivering exceptional guest experiences.

**Reports to**:
Food and Beverage Manager/Food and Beverage Assistant Manager

**Hours**:
As required.

**Job Types**: Full-time, Permanent

**Salary**: From $22.00 per hour

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- Paid time off

Flexible Language Requirement:

- English not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Overtime
- Weekends as needed

Supplemental pay types:

- Overtime pay
- Tips

Application question(s):

- Will you be able to relocate to Lake Louise, AB for this position?

Work Location: In person

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