Tenant Liaison Worker Cornerstone Landing

2 weeks ago

Maple Ridge, Canada Maple Ridge Pitt Meadows Community Services Full time

**Working with Community Services**:
We have a diverse team of dedicated, community-minded professionals who embody our core values of compassion, respect and excellence in all we do. Community Services values both the individual and team contributions of our employees and recognizes that every employee plays a significant role in our mission to ‘Change Lives Together.’

Are you someone who cares deeply cares about the people in your community? Looking for a place with great opportunities and excellent benefits to grow your career with? Community Services might be the place for you.

**Tenant Liaison Worker**:
**Cornerstone Landing**:

- **INTERNAL POSTING**:

- **EXTERNAL POSTING**

**DATE**: November 8, 2024
**PROGRAM**: Cornerstone Landing
**POSITION**: Tenant Liaison Worker
**LOCATION**: Maple Ridge, BC

Maple Ridge/Pitt Meadows Community Services is currently seeking Tenant Liaison Workers to support the youth housing program within our Cornerstone Landing building, which also includes office space for Social Service programs.

**KNOWLEDGE, SKILLS, AND ABILITIES**
- Familiarity with government and local community resources
- Demonstrates a clear ability to respond to crisis situations
- Excellent listening skills
- Ability to work independently and collaboratively as part of a team
- Excellent organizational, interpersonal, written, and oral communication skills
- An advanced knowledge of case management principles. Must be able to keep excellent client records, both written and electronically
- Demonstrated proactive approach to connecting and building relationships with youth experiencing multiple barriers and a familiarity with the challenges of homelessness
- Knowledge and understanding of the Residential Tenancy Act

**QUALIFICATIONS**

**Education and Experience**:

- Diploma or degree in a related human / social service field
- Minimum of two years’ experience working with youth and young adults experiencing mental health and substance use challenges
- Minimum of two years’ experience working with affordable and emergency housing resources

**Additional Requirements**:

- Clear Criminal Record Check is required.
- Current First Aid and CPR Certificate.
- Valid and unrestricted Class 5 BC Driver’s License with access to a safe and reliable vehicle.
- Position requires Union Membership.

**Shift/Schedule/Hours per week**:16 hours per week; Evening/Weekend shifts (6pm-10pm)
**Expected Start Date**:ASAP
**Wage/Salary**:$29.17/hour
**Grid Level**: 12

**ACCOUNTABILITIES**
- Working directly with tenants and youth residents in a trauma-informed manner to develop, modify and track goals for their tenancy at Cornerstone Landing;
- Providing direct and ongoing tenancy skill training in order to understand the roles, rights and responsibilities youth have as a tenant of Cornerstone Landing
- Liaising between the Housing Manager and Facilities Technician regarding tenant issues (such as any tenant concerns and property maintenance)
- Consulting with tenants and staff with matters pertaining to the Residential Tenancy Act
- Being the point of contact for youth tenants on behalf of Community Services and BC Housing
- Actively advocating for the youth residents at Cornerstone Landing and work with them in the development of self-advocacy skills. Liaise with other agencies, professionals, ministry staff and the community to support youth to maintain housing and make linkages that will help them move successfully into adulthood;
- Having the knowledge and awareness of current social concerns and youth issues, and as required attend professional development activities to remain informed regarding issues for at-risk youth;
- Providing guidance, advocacy, & referrals to appropriate services or resources such as medical, mental health, alcohol and drug treatment, life skills training, social assistance, schools, etc.
- Conducting and facilitating youth tenant meetings that are supported by Cornerstone Landing and its supporting agencies
- Organizing activities in partnerships with other community agencies that include skills-building, community building, and social connections outcomes
- Maintaining all records and prepare reports on key issues and organized events as required

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