
Operation Manager 超市營運經理
3 weeks ago
Job Descriptions:
- Provide inspired leadership for the organization.
- Manage timely data collection to update operations metrics to achieve optimum efficiency.
- Set daily/monthly/quarterly sales targets and motivate staffs to meet the targets.
- Plan, coordinate and manage all administrative procedures and systems.
- Develop, implement, enforce, and evaluate operational policy and procedures and make recommendations to strategic plans and reviews.
- Oversee operational systems, processes and infrastructure while looking for opportunities of improvement or revision.
- Work with other managements in store to design, implement the best practices in coordinate to business operation.
- Drive initiatives organizationally to contribute to long-term operational excellence.
- Staff recruitment/training of all positions within the store
- Ensure quality assurance in all product lines and make constructive feedbacks and follow up when necessary.
- Over watching customer services and ensure the highest customer satisfaction level.
- Drive, deliver and educate company policies and procedures in the store in compliance with all provincial and federal regulations.
- Ongoing coaching and developments for new and existing employees
- Workforce scheduling for all departments on a weekly basis
- Perform all associates’ performance evaluation.
- Budget planning and monitor all revenues and expenses.
- Analyze P&L report to identify opportunity areas for continuous improvement.
- Responsible for stock management including ordering, receiving and maintenance of stock inventory.
- Ensure all merchandises’ quality assurance.
Qualification
- Minimum College degree required
- 8 years of Supermarket experience is a **MUST**:
- Open Minded and willingness to learn
- Self starter and motivated
- Excellent Leadership and decision-making skills.
- Excellent customer service and interpersonal skills
- Excellent communication skills
- Proficiency in Microsoft 365
- Detail oriented and number sensitive
- Good understanding of competitive relationships and market drivers
- Strong merchandising skills in retail food industry.
- Strong analytical and problem-solving skills
- Must able to communicate in both English and **Chinese(Mandarin and/or Cantonese)**
**Job Types**: Full-time, Permanent
**Benefits**:
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care
- Wellness program
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Oakville, ON: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Supermarket: 8 years (required)
**Language**:
- Chinese (required)
Work Location: In person
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