IT Functional Analyst

3 weeks ago

Quebec City, Canada Desjardins Full time

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

Job Level

NV-08

As a systems and infrastructure operations, maintenance and development analyst, you support IT efficiency by configuring, administering, maintaining and upgrading moderately complex computer networks, management systems, database servers and business solutions in accordance with the organization’s needs.

You analyze and help diagnose issues related to your line of work. You respond to low-complexity development and correction requests. You provide opinions in accordance with the rules of your discipline and help develop recommendations and implementation plans. You develop tools, methods and processes and prepare the required documentation. Your projects and initiatives require general knowledge of your line of work.

You share ideas and help solve problems using your analytical skills and general knowledge of your line of business. You manage complexity. You interact with stakeholders working in other fields.

You provide discipline-specific support to your unit, clients and partners.

General Information on the Position

Main Responsibilities- Help clients define their needs. Identify, input, analyze and interpret data and functional specifications to inform decision-making on IT solutions and the best practives developement- Analyze risks and write reports and test cases. Prepare recommendations and provide advice on how to implement them- Help prepare and propose action plans to develop and roll out solutions and address issues in accordance with rules and parameters- Develop and write methods, processes and execution and production files

Other working conditions- Work location: The work arrangement for the position is hybrid work #LI-Hybrid- Number of jobs available: 2

**Qualifications**:
- Bachelor’s degree in a related field- A minimum of two years of relevant experience

Please note that other combinations of qualifications and relevant experience may be considered- For vacant positions available in Quebec, please note that knowledge of French is required

Desjardins Cross-sector skills

Action oriented, Customer Focus, Differences, Nimble learning

Key competencies for the job

Business insight, Complexity

Work Location

1150, rue de Claire-Fontaine Québec

Trade Union

GTD-QC-FISA

Unposting Date

2023-06-12

Job Family

Information technology (FG)

Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.

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