Service Advisor

3 months ago

Barrie, Canada 401 Auto Full time

At the 401 Group of Companies, we want to focus on not who you are, but who you CAN be We strive to hire exceptional employees who see themselves as _trailblazers, trendsetters, creators, do-ers, catalysts, go-getters, and influential leade_rs in all aspects of who they aspire to be daily.

**Location: 52 King St, Barrie ON (Kia)**

**Compensation: Based on Experience**

**What You Will Be Doing**:

- Ascertain auto services by listening to customer's description of symptoms; clarifying the description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules
- Verify warranty and service contract coverage by examining records and papers; explaining provisions and exclusions
- Develop estimates by costing materials, supplies, and labour; calculating customer's payment, including deductibles
- Prepare repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system
- Maintain customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation
- Maintain accurate records by recording problems and corrective actions planned
- Update job knowledge by participating in educational opportunities; reading manufacturers' publications
- Other duties as assigned

**What You Bring to the Table**:

- Excellent customer service skills
- Minimum 1 - 2 years in a customer service role
- Auto experience considered an asset
- Valid G Drivers License
- Able to work flexible hours within our business hours including Saturdays

**So **why work for us?**
- The 401 Group of Companies is privately owned and 100% Canadian
- 20+ State-of-the-art facilities including a "google like" call centre and an 80,000 sq ft. centralized service "Hub"
- A high energy, fast paced and fun work environment with various initiatives and rewards
- Individual and team-oriented coaching, mentoring, and training
- Opportunities for career path planning, growth, and advancement from within
- Health & wellness benefit enrolment opportunities
- Employee referral bonus opportunities
- Employee pricing on parts, service and at the Blackshop Restaurant and Wine Bar
- A corporate swag e-site for employees exclusively
- Perkopolis enrollment
- On-site Parking

The 401 Group of Companies, is proud to be recognized as one of Canada's fastest growing Elite Business Management Groups offering a full line of automotive, recreational vehicle, powersport and marine products and service. Our headquarters is located in the thriving city of Cambridge, Ontario. Our brands include but aren't limited to Kia, Mitsubishi, Volkswagen, Hyundai, Yamaha, 401 Auto Financing, CampMart and Grand River Boats.

If you have a growth mindset like us, we'd love to see your resume and have a conversation. The opportunities at the 401 Group of Companies are endless

  • Service Advisor

    6 months ago

    Barrie, Canada Apex Service Centres Full time

    Full Job Description Enjoy working on car's or trucks? Want to learn more about vehicles? If you answered yes to these questions We have an opportunity waiting for you here at Mr. Lube We are currently hiring for all positions. Tire & Lube Technician Duties: Upper - **Learn to service customers for Oil Changes and Preventative Maintenance Services.** -...

  • Automotive Service Advisor

    3 weeks ago

    Barrie, Canada Midas Auto Service Experts Full time

    * Manage large amounts of incoming calls * Identify and assess customers’ needs to achieve satisfaction * Build sustainable relationships and trust with customer accounts through open and interactive communication * Provide accurate, valid and complete information by using the right methods/tools * Meet personal/customer service team sales targets and call...

  • Automotive Service Advisor

    7 months ago

    Barrie, Canada Midas Auto Service Experts Full time

    * Manage large amounts of incoming calls * Identify and assess customers’ needs to achieve satisfaction * Build sustainable relationships and trust with customer accounts through open and interactive communication * Provide accurate, valid and complete information by using the right methods/tools * Meet personal/customer service team sales targets and call...

  • Automotive Service Advisor

    6 months ago

    Barrie, Canada Midas Auto Service Experts Full time

    * Manage large amounts of incoming calls * Identify and assess customers’ needs to achieve satisfaction * Build sustainable relationships and trust with customer accounts through open and interactive communication * Provide accurate, valid and complete information by using the right methods/tools * Meet personal/customer service team sales targets and call...

  • Service Advisor

    6 months ago

    Barrie, Canada Georgian BMW Full time

    Georgian BMW - MINI is currently seeking a **Service Advisor** to join our team of customer focused professionals within our high volume and process-driven dealership. **Purpose/Summary of Position**: This role is responsible for providing a consistently exceptional customer experience, following established processes and procedures for their role and...

  • Service Advisor

    7 months ago

    Barrie, Canada Barrie Chrysler Full time

    Barrie Chrysler Dodge Jeep Ram is currently seeking a **Service Advisor** to join our team of customer focused professionals within our high volume and process-driven dealership. **Purpose/Summary of Position**: This role is responsible for providing a consistently exceptional customer experience, following established processes and procedures for their...

  • Service Advisor

    7 months ago

    Barrie, Canada 28 currie st Barrie, ON Full time

    Full Time Service Advisor **Responsibilities**: Parts Lookups Quoting Customer Liaison Invoicing Assets: Strong Computer Skills Phone capabilities **Job Types**: Full-time, Permanent Pay: $40,000.00-$48,000.00 per year **Benefits**: - Dental care - Extended health care - Paid time off - Vision care Schedule: - 8 hour shift - Monday to Friday -...

  • Service Advisor

    3 months ago

    Barrie, Canada St Onge Recreation Full time

    St Onge Recreation, located at 65 Hart Drive in BARRIE, ON, is a premier retailer of New and Pre-owned recreational products. We are looking to fill a Full-time position of **Service Advisor** in our Service Department. Permanent, Full Time, Days, Weekends Job Responsibilities - Promptly meet and greet service customers in a friendly and courteous manner...

  • Junior Service Advisor

    6 months ago

    Barrie, Canada Georgian Chevrolet Buick GMC Full time

    Georgian Chevrolet is looking for an Junior Service Advisor to join our community minded, customer focused, fast paced dealership. As a Service Advisor you act as the liaison between the customer and the technician. This includes greeting customers, creating work orders, and providing advice regarding vehicle maintenance and repairs. Our Junior Service...

  • Service Advisor

    6 months ago

    Barrie, Canada St Onge Recreation Full time

    St Onge Recreation, located at 65 Hart Drive in BARRIE, ON, is a premier retailer of New and Pre-owned recreational products. We are looking to fill a Full-time position of **Service Advisor** in our Service Department. Permanent, Full Time, Days, Weekends Job Responsibilities - Promptly meet and greet service customers in a friendly and courteous manner...

  • Service Advisor

    6 months ago

    Barrie, Canada Northtown Autopro Barrie Full time

    **Job description** Napa Autopro’s are locally owned and operated facilities with professionals who are trained to offer exceptional service and quality repair work every day. According to JD Power, NAPA Autopro Service Centers provide a client experience that is among the best in the industry. We are seeking a Service Advisor to join our highly rated...

  • Service Advisor

    1 month ago

    Barrie, Canada Northtown Autopro Barrie Full time

    **Job description** Napa Autopro’s are locally owned and operated facilities with professionals who are trained to offer exceptional service and quality repair work every day. According to JD Power, NAPA Autopro Service Centers provide a client experience that is among the best in the industry. We are seeking a Service Advisor to join our highly rated...

  • Experienced Automotive Service Advisor

    6 months ago

    Barrie, Canada Baytowne Hyundai Full time

    Here we grow again! Baytowne Hyundai is excited to offer a position in our award winning service department. We are an extremely busy import dealership year round, with a team hungry for a motivated service advisor. We offer a strong bonus structure and provide an opportunity for large compensation. Efficient problem solving skills with the ability to...

  • Service Advisor

    2 months ago

    Barrie, Canada Barrie VW Full time

    **WANT TO WORK for one of Canada’s Best Managed Companies?** Dilawri Group is now actively searching for a **Service Advisor **to join the team at **Barrie Volkswagen**. - Want to work in an ever-changing market - Enjoy working in a fast-paced environment where adaptive skills lead to success - Want to be part of an organization leading the way with...

  • Service Advisor

    4 weeks ago

    Barrie, Canada Barrie VW Full time

    WANT TOWORK for one of Canada’s Best Managed Companies? DilawriGroup is now actively searching for a  Service Advisor  to jointhe team at  Barrie Volkswagen . Apply tothis position if you: Want to work in an ever-changing market  Enjoy working in a fast-paced environment where adaptive skills lead to success Want to be part of an...

  • Indigenous Financial Services Advisor

    4 weeks ago

    Barrie, Ontario, Canada Scotiabank Full time

    We are seeking a dedicated and customer-centric Indigenous Financial Services Advisor to join our team in Canada. This is a unique opportunity to make a meaningful impact in the lives of our customers and communities.As an Indigenous Financial Services Advisor, you will be responsible for building strong relationships with our customers and providing...

  • Heavy Equipment Parts

    6 months ago

    Barrie, Canada Brandt Full time

    Brandt is currently seeking a Heavy Equipment Parts & Service Advisor for our Barrie Construction & Forestry location. The Heavy Equipment Parts & Service Advisor is responsible for promoting and selling Brandt parts and service as well as providing after sales support to existing and new customers. Duties & Responsibilities - Keeping customers current on...

  • Heavy Equipment Parts

    2 months ago

    Barrie, Canada Brandt Full time

    Brandt is currently seeking a Heavy Equipment Parts & Service Advisor for our Barrie Construction & Forestry location. The Heavy Equipment Parts & Service Advisor is responsible for promoting and selling Brandt parts and service as well as providing after sales support to existing and new customers.   Duties & Responsibilities Keeping customers current...

  • Service Advisor

    6 months ago

    Barrie, Canada Fountain Tire Barrie Full time

    Fountain Tire Barrie, an automotive repair shop, is looking for an experienced automotive industry professional to join our team as a service advisor. Benefits: Health, Dental, Vision and, RSP Matching What is in it for you? - Great discounts for you and your family on tires, parts and mechanical services - We will develop your skills and certifications...

  • Automotive Service Advisor

    6 months ago

    Barrie, Canada Georgian Chevrolet Buick GMC Full time

    Georgian Chevrolet is looking for an experienced automotive service consultant to join our growing team. As part of Canada One Auto Group, a dealer group of 37+ dealerships - with more being added to the family every year - we are looking to add to our already successful dealership. Our service consultants are responsible for facilitating the servicing of...