![Weston Wood Solutions](https://media.trabajo.org/img/noimg.jpg)
Sales Order Specialist
2 months ago
Sales and Customer Support
**Please note that **job title **indicated in job postings may differ from internal job titles. Accordingly, offers of employment may not reflect job titles indicated in job postings.
**About Us**
Weston Wood Solutions (the “Company”) is a global distributor and manufacturer of millwork products. We deliver superb value by getting our customers the best products with excellent supply chain fulfilment. Our deep industry expertise and exceptional customer service is what sets us apart, and is the key to our success. We have been recognized repeatedly as one of Canada’s fast-growing and 50 Best Managed companies, and it is part of our DNA to always discover new ideas and ways to improve.
We are one team - we pride ourselves on our exceptional work ethic, can-do attitude and innate desire to learn. If this sounds like you, then Weston Wood Solutions offers an environment for you to shine and grow your career.
**The Role: Technical Sales Support Specialist**
Join our dynamic team as a Technical Sales Support Specialist, and be at the forefront of our company's growth In this role, you'll play a pivotal part in enhancing our sales processes, boosting productivity, and exceeding sales growth targets for both existing and new customers. Working in an organized manner with a high degree of efficiency, you'll thrive in a fast-paced, ever-evolving environment and ensure that our customers' needs are not just met but exceeded. This role reports to the Manager, Technical Sales Support.
**Your Day-to-Day**:
Sales and Customer Support:
- Create, update and process quotations, sales order confirmations, and price lists
- Verify product drawings, and where applicable, populate new product code setup sheets with accurate part information
- Respond to external customer inquiries related to products, service, delivery, and liaise with other team members as required
- Work closely with the company’s sales team to manage customer accounts in a manner that exudes trust and reliability
- Participate in sales meetings
- Prioritize customer service and satisfaction, through ongoing and regular communication
- Collaborate with other departments to resolve customer issues to ensure on-time customer commitments.
Order Fulfillment:
- Facilitate smooth execution of sales deliverables Including:
document customer Purchase Orders upon receipt
enter company Sales Confirmations according to SOPs
check them for accuracy,
ensure correct part numbers are selected, and all information is verified with customers
Administration, Analysis and Reporting:
- Ensure all account information such as contact details, credit information and opportunities are maintained in our Customer Relationship Management database
- Identify opportunities for workflow improvement and control, and assist in implementing changes
- Maintain a proactive approach to customers and keep customer interactions positive and satisfaction high, both internally and externally
- Provide backup for other sales support colleagues as required
- Complete any assigned work (projects, process improvement initiatives etc.)
- Understand, support and adhere to the company’s health and safety policies, programs and procedures, and all Company policies as applicable
- Fulfill general administrative duties for record keeping and proper customer file maintenance
**What do you need to succeed?**
**Must-Have**
- A minimum of 3 years' experience in inside sales, customer support, or order specialist roles with a proven track record of success
- Highly effective communication skills (oral and business writing ), and proficiency in English
- Excellent interpersonal skills and ability to establish rapport with customers and colleagues
- Strong customer service orientation
- Meticulous attention to detail, coupled with excellent numerical and mathematical skills
- Excellent organizational skills with ability to multi-task and work well under pressure to get things done
- Results-driven, goal-oriented mindset, with a drive to succeed
- Must be flexible to provide timely support and response(s) for customers in global time zones; occasional weekend and evening work may be requested
**Nice-to-Have**
- Relevant industry experience (Millwork/ Lumber etc.)
- Completion of post-secondary education in a related field; preference in Supply Chain discipline or Engineering discipline
- Hands-on experience with Epicor BisTrack or a similar ERP system
Pay: From $48,000.00 per year
**Job Types**: Full-time, Permanent
Pay: $48,000.00-$55,000.00 per year
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
Schedule:
- Monday to Friday
**Experience**:
- Sales Operations: 2 years (required)
- Data Analytics: 2 years (required)
Work Location: In person
Application deadline: 2024-05-20
Expected start date: 2024-05-22
-
Order Specialist
1 month ago
Brampton, Canada Weston Wood Solutions Full time**About Us** Weston Wood Solutions is a global distributor and manufacturer of millwork products. Simply put, we deliver value by getting our customers the products they need, when they need them. Our deep industry expertise and exceptional customer service is what sets us apart, and what we believe is the key to our success. We’re consistently recognized...
-
Order Fulfillment Specialist
6 days ago
Brampton, Canada Sailun Tires North America Inc. Full time**Sailun Tire Americas - Order Fulfillment Specialist** We are committed to setting new standards of quality, performance, and value with our expanding network of valued customers and years of proven industry expertise - STA is quickly becoming a recognized leader in both tire manufacturing and rubber technology with a full range of products, brands and...
-
Order Desk Specialist
5 days ago
Brampton, Canada Saratoga Potato Chip Company Inc Full time**Job Description - Order Desk Specialist** We are looking for an Order Desk Specialist with great customer service skills to join our fast paced snack food manufacturing company. The right individual is a team player, who is detailed oriented with the ability to multitask and has a desire to excel at their job. **Order Desk Specialist** Duties and...
-
Sales Operations Specialist
1 month ago
Brampton, Canada Weston Wood Solutions Full time** Please note that job title indicated in job postings may differ from internal job titles. Accordingly, offers of employment may not reflect job titles indicated in job postings.** We are Hiring! **About Us** Weston Wood Solutions (the “Company”) is a global distributor and manufacturer of millwork products. We deliver superb value by getting our...
-
Sales Operations Specialist
1 week ago
Brampton, Canada Weston Wood Solutions Full time**Please note that job title indicated in job postings may differ from internal job titles. Accordingly, offers of employment may not reflect job titles indicated in job postings. **About Us** Weston Wood Solutions (the “Company”) is a global distributor and manufacturer of millwork products. We deliver superb value by getting our customers the best...
-
Sales Operations Specialist
2 months ago
Brampton, Canada Weston Wood Solutions Full time** Please note that job title indicated in job postings may differ from internal job titles. Accordingly, offers of employment may not reflect job titles indicated in job postings.** We are Hiring! **About Us** Weston Wood Solutions (the “Company”) is a global distributor and manufacturer of millwork products. We deliver superb value by getting our...
-
Sales Support Specialist
3 weeks ago
Brampton, Canada Weston Wood Solutions Full timeWe are Hiring! **About Us** Weston Wood Solutions (the “Company”) is a global distributor and manufacturer of millwork products. We deliver superb value by getting our customers the best products with excellent supply chain fulfilment. Our deep industry expertise and exceptional customer service is what sets us apart, and is the key to our success. We...
-
Sales Support Specialist
1 month ago
Brampton, Canada Weston Wood Solutions Full timeWe are Hiring! **About Us** Weston Wood Solutions (the “Company”) is a global distributor and manufacturer of millwork products. We deliver superb value by getting our customers the best products with excellent supply chain fulfilment. Our deep industry expertise and exceptional customer service is what sets us apart, and is the key to our success. We...
-
Sales Support Specialist
1 month ago
Brampton, Canada Weston Wood Solutions Full timeWe are Hiring! **About Us** Weston Wood Solutions (the “Company”) is a global distributor and manufacturer of millwork products. We deliver superb value by getting our customers the best products with excellent supply chain fulfilment. Our deep industry expertise and exceptional customer service is what sets us apart, and is the key to our success. We...
-
Sales Operations Specialist
3 weeks ago
Brampton, Canada Weston Wood Solutions Full time**Please note that job title indicated in job postings may differ from internal job titles. Accordingly, offers of employment may not reflect job titles indicated in job postings. **About Us** Weston Wood Solutions (the “Company”) is a global distributor and manufacturer of millwork products. We deliver superb value by getting our customers the best...
-
Sales Operations Specialist
17 hours ago
Brampton, Canada Weston Wood Solutions Full time**Please note that job title indicated in job postings may differ from internal job titles. Accordingly, offers of employment may not reflect job titles indicated in job postings. **About Us** Weston Wood Solutions (the “Company”) is a global distributor and manufacturer of millwork products. We deliver superb value by getting our customers the best...
-
Sales Operations Specialist
5 days ago
Brampton, Canada Weston Wood Solutions Full time** Please note that job title indicated in job postings may differ from internal job titles. Accordingly, offers of employment may not reflect job titles indicated in job postings.** We are Hiring! **About Us** Weston Wood Solutions (the “Company”) is a global distributor and manufacturer of millwork products. We deliver superb value by getting our...
-
Sales Support Specialist
1 day ago
Brampton, Canada Weston Wood Solutions Full time**Please note that job title indicated in job postings may differ from internal job titles. Accordingly, offers of employment may not reflect job titles indicated in job postings. **About Us** Weston Wood Solutions (the “Company”) is a global distributor and manufacturer of millwork products. We deliver superb value by getting our customers the best...
-
Sales Operations Specialist
1 month ago
Brampton, Canada Weston Wood Solutions Full time**Please note that job title indicated in job postings may differ from internal job titles. Accordingly, offers of employment may not reflect job titles indicated in job postings. **About Us** Weston Wood Solutions (the “Company”) is a global distributor and manufacturer of millwork products. We deliver superb value by getting our customers the best...
-
Dealer Order Specialist
1 month ago
Brampton, Canada CT Corporation Full time**Help us boldly shape retail in Canada** Canadian Tire Corporation’s (CTC) rich heritage of serving Canadians from coast-to-coast dates back to 1922. Our vision is to become the #1 retail brand in Canada and we are focused on innovating and making important investments in our business, especially when it comes to our people. To reach our goal, we need...
-
Sales Operations Specialist
1 month ago
Brampton, Canada Weston Wood Solutions Full time**Please note that **job title **indicated in job postings may differ from internal job titles. Accordingly, offers of employment may not reflect job titles indicated in job postings. **About Us** Weston Wood Solutions (the “Company”) is a global distributor and manufacturer of millwork products. We deliver superb value by getting our customers the...
-
Sales Order Coordinator
2 months ago
Brampton, Canada Solutions 2 GO Full timeAre you ready to move distribution forward? Solutions 2 GO is a premier global distributor of video game products. With operations reaching 19 countries in North, Central and South America, and partnerships that further extend to Europe, Africa, Australia and Asia, Solutions 2 GO represents all publishers in the Canadian market, offers coast-to-coast...
-
Sales Order Coordinator
2 months ago
Brampton, Canada Solutions 2 Go Full timeAre you ready to move distribution forward? Solutions 2 GO is a premier global distributor of video game products. With operations reaching 19 countries in North, Central and South America, and partnerships that further extend to Europe, Africa, Australia and Asia, Solutions 2 GO represents all publishers in the Canadian market, offers coast-to-coast...
-
Sales Order Coordinator
2 months ago
Brampton, Canada Solutions 2 GO Full timeAre you ready to move distribution forward? Solutions 2 GO is a premier global distributor of video game products. With operations reaching 19 countries in North, Central and South America, and partnerships that further extend to Europe, Africa, Australia and Asia, Solutions 2 GO represents all publishers in the Canadian market, offers coast-to-coast...
-
Sales Order Coordinator
2 months ago
Brampton, Canada Solutions 2 GO Full timeAre you ready to move distribution forward? Solutions 2 GO is a premier global distributor of video game products. With operations reaching 19 countries in North, Central and South America, and partnerships that further extend to Europe, Africa, Australia and Asia, Solutions 2 GO represents all publishers in the Canadian market, offers coast-to-coast...