Support Worker, Community Connections

4 days ago

Edmonton, Canada Boyle Street Community Services Full time

**REPORTS TO**:Community Connections Program Manager
**HOURS**: Four days on, Four days off rotations. 8 hour shifts. Shifts will fall between 8:30 am - 11:30pm (January 2024 - mid-May 2024)
- **PAY**:$21/hour
- “Despite great challenges we believe unhealthy cycles can be broken, new opportunities created and, through healing, health restored.”
- Reporting to Community Connections Manager the Community Connections Support Worker to assist with the daily winter season operations of the Drop-In, community engagement, and encouraging community members to participate on a voluntary level in a way that fosters improved social, physical and mental health. Provide community members with access to information, support and connections to services within Boyle Street Community Services and external agencies.
- “We stand with our clients, side by side, patiently and for as long as they want - a constant and consistent caring force”
- **Job Purpose**

Boyle Street will be partnering with various Inter-Faith Groups and Community Partner Groups to animate the facilities that they operate and utilize their spaces to benefit our city’s vulnerable population while building relationships that support reconciliation, healing, and forgiveness. These spaces will provide a safe and comfortable space for everyone to visit and be able to access a variety of services including meals, recreation, basic needs, and harm reduction support, as well as a place for coffee and companionship. Through positive relationship building and strong community engagement, these spaces are a starting point that will help foster positive outcomes.

Reporting to Community Connections Manager the Community Connections Support Worker assists with the daily winter season operations of the Drop-Ins, community engagement, and encouraging community members to participate on a voluntary level in a way that fosters improved social, physical and mental health. Provide community members with access to information, support and connections to services within Boyle Street Community Services and external agencies.

**Position Responsibilities**
- Develop relationships with community members, identifying strengths and working in a respectful way with a community that has faced trauma and social exclusion.
- Support the creation of an inclusive, safe and friendly environment for all staff, community members and external parties.
- Maintain accurate and comprehensive written documentation.
- Deliver crisis intervention as needed, including risk assessment and follow-up until the situation has stabilized.
- Maintain a healthy environment by performing a variety of cleaning and housekeeping duties as required: sweeping and mopping floors, cleaning/clearing tables, washing dishes, etc.
- Assist community members in crisis and find positive resolutions.
- Maintain a relationship with all partners of Boyle Street (Interfaith Communities, Edmonton Police Services, EMS, etc.).
- Facilitate light programming within all community spaces.
- Work well within a team and rotate job stations.
- Greet community members and leads the effort to develop a warm, friendly, and inviting environment through community engagement, identifying and addressing their immediate needs, and supporting them through referrals.
- BSCS is more than a workplace. It is a community where everyone helps and contributes to the whole, and there is an expectation that all employees will take part in events (during the work week and occasionally during weekends and evenings). This includes fundraising campaigns, running community meals, medicine picking etc.

**Qualifications**
- Police Check with the Vulnerable Sector and Child and Youth Intervention Check completed within the past six months
- Valid First Aid certificate or enrolled in a future course
- Experience with and knowledge of Indigenous culture and ceremonies is considered an asset.

**Why Work for Boyle?**
- All work done positively impacts the community and its members
- Access to Lumino Health, including Stress & Wellness support
- Employee activities and events throughout the year
- Various training initiatives, and development opportunities

Boyle Street Community Services (BSCS) is a values-driven organization that believes our clients are the experts in their own life. Your job will be to foster innovation with your team alongside our clients.
- Clients, staff, and partners are vital members of the Boyle Street team, so we place emphasis on making sure that we address each other correctly by using preferred pronouns. We invite you to let us know how to properly refer to you and your pronouns as you explore finding a professional home with us.
- Boyle Street Community Services aims to foster a work environment that is rich with Indigenous culture, teachings, ceremonies, and activities
- as a reflection of the communities we serve and the land we reside upon.
- The health and safety of our clients and staff is of the utmost importanc

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