Case Manager

3 weeks ago

Toronto, Canada WoodGreen Community Services Full time

**_Employment Type:_**
- Contract ending March 29_th_, 2024, Bargaining Unit_

**_
Work Hours:_**
- 35 hours/week_

**_
Work Setting:_**
- Exclusively Onsite**_Salary:_**
- G - $51,264_

**_
Application Deadline:_**
- March 13th by 11:59 PM _

**_Program Overview - Streets to Homes, Housing & Homelessness Services_**
- The Streets to Homes program aims to help street-involved people and those living on low incomes find and keep appropriate housing, connect to appropriate resources, and prevent evictions whenever possible. The position works to ensure there is a comprehensive and integrated approach to developing positive neighbour and community relationships within the building and among community stakeholders._

**_What You Will Do_**
- _
Develop good relationships, ensuring regular communication with all tenants in the building. _
- _Plan, develop, implement, and evaluate programming. _
- _Organize, lead, or facilitate groups and activities in response to tenants’ needs which will promote life skills, independent living, and socialization._
- _ Engage tenants in development of programming and support ongoing tenant input. _
- _Promote participation in recreational, psychosocial and/or clinical programming._
- _ Undertake needs assessments and develop case plans with individuals in the program. _
- _Enhance programming capacity through targeted outreach and engagement with external/community providers to increase on-site programming and/or supports._
- _ Develop and expand peer support programs to support independence, skill building, and leadership development on site._
- _ Provide case management services; assessment, personal goal setting, short and long-term planning, informal counselling, instrumental/practical assistance, follow-up supports, crisis intervention, care/service co-ordination, case conferencing, and referrals._
- _ Work with housing staff and tenants on strategies that support tenants to maintain their housing and transition plans to support move-ins/move-outs._
- _ Support with coordination of pest control for the building._
- _ Respond effectively and professionally to clients, situations, and emergencies._
- _ Maintain all records, statistics, and forms regarding visits and program/activity enrollment._
- _ Create and maintain client files in a timely manner as per WoodGreen policies and procedures._
- _ Ensure targets set with Streets to Homes are met, monitor the housing challenges and ability of each resident to adhere to the policies/protocols, and develop a team strategy for intervention when problems occur in accordance with housing first and eviction prevention principles._
- _ Mentor, train, and support placement students and volunteers._
- _ Engage in training and education to upgrade skills to fulfill the responsibilities of the position._
- _ Keep current about the range of services available with the organization and other agencies. _
- _Take part in team/unit meetings, and promote the healthy functioning of the team/unit._
- _ Participate in regular supervisory sessions and annual performance appraisals._
- _ Ensure the anti-racism objectives and community development principles of the organization are achieved in the program._
- _ Familiar with the organization’s policies/procedures and site-specific emergency procedures. _
- _Represent the unit on internal staff committees and inter-agency initiatives._

**_
What You Bring to the Team_**
- _
Bachelor’s degree in Social Work, Social Service Work Diploma, or a related discipline._ _
- _3+ years related experience in mental health and harm reduction, housing help, and working with those who have experienced homelessness._
- _ Effective September 7, 2021, all newly hired employees will be required to provide proof that they have completed an approved course of vaccination against COVID-19 at least 14 days prior to commencing employment or provide documentation to support an exemption based on grounds covered by the Ontario Human Rights Act (i.e. Medical exemption)._

**_
What Will Set You Apart_**
- _
Work effectively in a team and in collaboration with other community professionals._
- _ Experience in case management, informal counselling, and crisis intervention. _
- _Strong housing help skills and ability to support individuals to incorporate a harm reduction strategy in obtaining and maintaining their housing._
- _ Able to work independently with mínimal supervision._
- _ Exercise good judgment, flexibility, creativity, and sensitivity to changing needs._
- _ Ability to minimize barriers through service delivery for low income individuals with mental health and substance use issues._
- _ Ability to develop, implement, and evaluate community needs and follow up programs._
- _ Interpersonal skills, both verbal and written, and ability to facilitate workshops/presentations._
- _ Demonstrated information and referral skills; effectively link client to supportive services._
- _ Ability to work from a client-centered a

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