Information Technology Consultant

2 months ago

Waterloo, Canada Sun Life Full time

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

**Role Summary**:
IT Asset Management Team is accountable for Sun Life’s Information Technology (IT) assets, ensuring they are inventoried and appropriately managed through their life cycle (acquisition, deployment, maintenance, upgrades, and retirement. IT Asset Management team is also accountable for the governance and reporting framework for the Currency Management.

**Accountabilities**:
This role responsibilities may include:

- Conducting research into technology Lifecyle, and available vendor support to provide assessments, incident response assistance, and reporting.
- Close collaboration with technical leads/enterprise architects from all SunLife markets
- Providing guidance and support of currency issues to CIO delegates across the SunLife
- Playing a key role in aligning stakeholders on the currency strategy and delivery roadmap, communicating with, and actively engaging additional stakeholders when required
- Supporting the communicates, tracks, monitors, of internal & external EOL/EOS audit findings
- Supporting aggregation of key risk indicators (KRI) metrics and share with relevant stakeholders
- Identify and manage issues and themes that cross multiple geographic regions and/or product groups and oversee the resolution of currency
- Ensuring consistent practices across platforms and ensure communications are disseminated appropriately

**Required Qualifications**:

- Demonstrated analytical and problem-solving skills.
- Working experience with technology lifecycles, technology currency and ability to identify business system currency EOL/EOS challenges.
- Experience with compliance and regulatory reporting.
- Experience with developing reporting documents as directed.
- License management experience is a plus.
- Strong verbal and written communication, and interpersonal skills
- Superior organizational skills and managing the impacts of competing deadlines and priorities.
- Strong knowledge of JIRA, Confluence, Outlook, Word, Excel, PowerPoint and Visio.
- Experience with ServiceNow tool.

**Competencies**:

- University degree or college diploma in Computer Science, mathematics, engineering, IT security management, risk management, or comparable professional education/training in a field relevant to IT Security management.
- Minimum 5 years in Information Technology, preferably with experience in software lifecycle management, technology currency, technology asset management, security operations, or risk management.
- Detail oriented with good organizational and analytical skills.
- Detailed networking, and computer knowledge (Software & Hardware)
- Knowledge of multiple operating systems and applicable system administration skills (Windows, Unix, Linux).
- Familiarity with the tools and techniques commonly used by malicious actors including vulnerability scanners, malware, and penetration testing platforms/frameworks.
- Knowledge of Information Security principles, protocols, practices, and industry standards.
- Understanding of existing and emerging Information Security technologies.
- Good technology generalist, with a good understanding of all aspects of IT especially architecture.
- Strong written communication skills and presentation skills.
- Ability to work with mínimal direct oversight, maintaining high quality analytical production.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

**Salary Range**:
80,000/80 000 - 130,400/130 400

**Job Category**:
IT - Technology Services

**Posting End Date**:
17/08/2023

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