Pension Supervisor

3 weeks ago


Mississauga, Canada People Corporation Full time

We are seeking a Pension Supervisor to join our BPA team in Mississauga.

The Pension Supervisor is responsible for the effective day-to-day administration of our Client Pension Plans. He or she leads a team of pension professionals.

**The Pension Supervisor will**:

- Provides leadership and motivation to team responsible for maintaining accurate defined benefit and/or defined contribution pension plan records, calculations and communication based on plan provisions, actuarial assumptions, and legislative rules.
- Performs peer reviews and participates in production of daily work, yearend validations, annual statements, and regulatory filings.
- Runs reports and provides analysis of team and client metrics to managers.
- Manages requests, deadlines, workloads, and staff assignments to meet client deliverables.
- Ensures team meets company and client service standards.
- Develops, coordinates/facilitates, and maintains training for staff on systems, administrative processes, plan interpretations and current legislative requirements.
- Resolves and troubleshoots issues that arise.
- Handles escalations from members and clients.
- Participates in projects and company initiatives to find and implement new processes, compliance, and solutions.
- Responsible for internal controls and accuracy.
- Participates in recruitment of new staff and interviews.
- Facilitates performance reviews and manages personnel and HR policies.
- Monitors and maintains high team engagement and morale.
- Collaborates with other members of the BPA pension teams to support overall department goals and objectives.
- Contributes to business growth as a key member of the company’s leadership team.

**To be successful as a Pension Supervisor **with BPA, you will need**:

- Minimum of 10 years of work experience in a customer service environment, preferable related to defined
benefit pension administration.
- Detailed knowledge of defined benefit pension plan administration, actuarial assumptions, CIA recommendations, and legislative regulations for Ontario and other jurisdictions.
- Strong people, leadership, and coaching skills.
- Excellent prioritization, time management and organizational skills.
- Excellent written and verbal communication.
- Strong problem-solving skills.
- Good understanding of Microsoft Word and Excel.

**What's in it for you**:

- Learn by working alongside our experts
- Extended health care and dental benefits
- A retirement savings plan with company contributions
- A suite of Health & Wellness offerings
- Mental Health programs and support for you and your family
- Assistance for the completion of industry designations
- Competitive compensation

At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members and stakeholders.

About BPA:
BPA is a division of People Corporation and has served members and beneficiaries in their local communities since 1958. BPA is dedicated to providing a superior benefits experience to our members, businesses, and trusts in the local communities in which they live and operate.


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