Manager, Pension Administration

4 months ago


Mississauga, Canada People Corporation Full time

We are seeking a Manager, Pension Administration to join our BPA team in Mississauga.

The Manager, Pension Administration is responsible for the effective day-to-day administration of a portfolio of Client Pension Plans and leads multiple teams of pension administration professionals.

**The Manager, Pension Administration will**:

- Responsible for teams’ maintenance of accurate defined benefit and/or defined contribution pension plan records, calculations and communication based on plan provisions, actuarial assumptions, and legislative rules.
- Performs peer reviews and participates in production of daily work, yearend validations, annual statements, and regulatory filings.
- Senior point of contact for questions regarding special cases, legislation, and plan interpretations.
- Responsible for high team engagement and morale.
- Communicates new legislative rules and plan provisions to staff. Assist with any required training.
- Participates in testing of new/updated administrative tools (excel models, word templates, etc).
- Responsible for client service levels, and participates in client meetings, as required.
- Escalation point of contact for clients and members.
- Works with supervisor to prioritize work and assignments.
- Works with other senior pension administration staff to identify inefficiencies and process improvement.
- Responsible for planning and rollout of projects, and company initiatives.
- Participates in FTE planning.
- Responsible for recruitment of new staff, interviews, and onboarding. This includes submission of all HR
- Forms, and IT setup requests.
- Participates in performance reviews and manages personnel and HR policies.
- Responsible for client invoicing and revenue.
- Provides reports to senior managers and executives.
- Contributes to business growth as a key member of the company’s leadership team

**T**o be successful **as a Manager, Pension Administration** with BPA, you will need**:

- Minimum of 10 years of work experience in a customer service environment, preferable related to defined benefit pension administration.
- Detailed knowledge of defined benefit pension plan administration, actuarial assumptions, CIA recommendations, and legislative regulations for Ontario and other jurisdictions.
- Strong people, leadership, and coaching skills.

**What's in it for you**:

- Learn by working alongside our experts
- Extended health care and dental benefits
- A retirement savings plan with company contributions
- A suite of Health & Wellness offerings
- Mental Health programs and support for you and your family
- Assistance for the completion of industry designations
- Competitive compensation

At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members and stakeholders.

About BPA:
BPA is a division of People Corporation and has served members and beneficiaries in their local communities since 1958. BPA is dedicated to providing a superior benefits experience to our members, businesses, and trusts in the local communities in which they live and operate.



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