Clinic Administrative Assistant

4 weeks ago

Fergus, Canada Grand River Physiotherapy Full time

Grand River Physiotherapy is a well-established physiotherapy clinic in Fergus, Ontario. Our first clinic opened in 1999, and we added our second location in 2021 in the Trailside Medical Centre. We are looking for a part-time Medical Administrative Assistant (with the potential to move to full-time) to join our growing team.

If you want to be a part of a really fun place to work, a place where people are happy to go to experience excellence in their physiotherapy care in a positive, welcoming, upbeat environment; where our friendly staff are proud and passionate about the care that they deliver; in a community that has retained its incredible small-town charm even as the development and population expand rapidlythen Grand River Physiotherapy is the place for you

**Duties**

As a Medical Administrative Assistant, duties will include (but are not limited to):

- Organizing and scheduling appointments, contacting patients to confirm appointments and provide relevant information about the clinic
- Manage appointment schedule with efficiency to fill vacancies with patients who are on the waiting list
- Communicate to the physiotherapists and other staff any relevant information regarding patient care
- Maintain strict confidentiality and professionalism
- Using EMR system to schedule, bill, and enter client data
- Billing a variety of health insurance benefits
- Update inventory and place orders when needed
- Other day-to-day operations (laundry, cleaning and tidying etc.)

**Qualifications**
- Minimum 1 year of medical office administrative experience or experience in the health sector
- An aptitude for computers, including very strong skills using electronic scheduling and Microsoft Office
- Experience in receptionist duties and using a multi-line phone system
- Experience with taking payments - managing a POS system, taking cash
- Experience acting professionally in a customer service role
- Ability to perform a variety of clerical tasks efficiently and accurately
- Post-secondary education in medical office/admin preferred

**Skills**
- Organized and able to multi-task
- Possesses a strong ability to work independently and with a team
- Excels in a quick-paced environment, while using excellent communication skills
- Handle administrative requests from physiotherapists and massage therapists
- Organizing and scheduling appointments with electronic medical system
- Strong skills with billing and dealing with extended health benefit accounts

Expected start date: September 2023

**Job Types**: Part-time, Permanent

**Salary**: $18.00-21.00 per hour

**Job Types**: Part-time, Permanent
Part-time hours: 24-28 per week

**Salary**: $18.00-$21.00 per hour

**Benefits**:

- Company events
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

COVID-19 considerations:
COVID-19 considerations:
All COVID-19 health precautions are being taken as per MOH guidelines for physiotherapy clinics

Ability to commute/relocate:

- Fergus, ON N1M 2R2: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

**Experience**:

- Medical office: 2 years (preferred)

Work Location: In person

Application deadline: 2023-08-31
Expected start date: 2023-09-11

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