Repair Centre Technician Iii

6 months ago

Montréal, Canada Moneris Solutions Full time

**L'opportunité**:

- Votre carrière à Moneris

Ce poste est en lien avec un besoin de l’atelier de réparation en ce qui consiste à effectuer les tâches suivantes : réparations complexes, mise en place des réparations (staging / coaching) pour les nouveaux produits du client. Participer à la recherche de composantes techniques substituts (mêmes specs). Faire des expertises sur des appareils problématiques.

**Emplacement**:Vous travaillerez à partir de notre bureau de Montréal dans un mode de travail en présentiel

**Lien hiérarchique**:Vous relèverez de Team Lead, Technical Repair Centre POS Repair Centre

**Vos responsabilités - Votre carrière à Moneris**:

- Développement et formation des produits. Support le développement et élaboration des processus du travail
- Diagnostics et Réparations complexes.
- Mise en place de nouveaux produits.
- Respecter les politiques de Corporation Solutions Moneris, notamment, le Code de conduite ainsi que les politiques en matière de technologies et de confidentialité.
- Effectuer d’autres tâches, le cas échéant.

**Votre profil - Votre carrière à Moneris**:

- Diplôme en électronique requi ou une expérience de travail équivalente peut être considéré comme une substitution.
- 5+ ans d’expérience dans un rôle similaire
- Être rigoureux, responsable et organisé : Capacité à suivre les protocoles et méthodes de travail établis.
- Maîtrise du français et de l’anglais (lu, écrit et parlé).
- Capacité à travailler sur de nombreux projets à la fois et avec différents types de personnalité.
- Capacité à verbaliser de l’information technique.

**Vos avantages - Votre carrière à Moneris**:

- Programmes et ressources d'apprentissage et de perfectionnement, y compris un accès gratuit illimité à LinkedIn Learning, Coursera, et programme d'aide à la formation
- Approche globale de votre bien-être, avec un programme d'aide aux employé(e)s pour vous et votre famille, événements mensuels de bien-être et culture de soutien au travail
- Fermeture des bureaux pendant les Fêtes et congés personnels payés à l'échelle de l'entreprise (y compris les journées religieuses, personnelles et de bénévolat)
- Soutien technique offert en tout temps aux techniciens

**Your Moneris Career - The Opportunity**:
This position is related to a need in the repair shop and involves the following tasks: complex repairs, staging / coaching repairs for new customer products. Participate in the search for substitute technical components (same specs). Perform expert appraisals on problematic devices.

**Location**: You will work from our Montreal office in an onsite work mode.

**Reporting Relationship**: You will report to the Team Lead, Technical Repair Centre POS Repair Centre.

**Your Moneris Career - What you'll do**:

- Product development and training. Support the development and elaboration of work processes
- Diagnostics and complex repairs.
- Implementation of new products.
- Adhere to Moneris Solutions Corporation policies, including Code of Conduct, Technology and Privacy policies.Perform other duties as required.

**Your Moneris Career - What you bring**:

- Degree in electronics required or equivalent work experience may be considered as a substitution.
- 5+ years experience in a similar role
- Rigorous, responsible and organized: Ability to follow established protocols and work methods.
- Fluency in French and English (read, written and spoken).
- Ability to work on many projects at once and with different personality types.
- Ability to verbalize technical information.

**Your Moneris Career - What you get**:

- Comprehensive Total Rewards Program including bonuses and flexible benefits plans starting from Day 1
- RRSP matching & defined contribution pension plan
- Learning & development programs and resources including unlimited free access to LinkedIn Learning, Coursera and an Educational Assistance Program
- Holistic approach to your well-being, with an Employee Assistance Program for you and your family, monthly wellness events and a supportive workplace culture
- Company-wide paid year-end closure & personal time off (including religious, personal, and volunteer days)
- Company vehicle, cell phone, laptop and industry specific tools provided
- Technical support 24/7 dedicated to our Technicians

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