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Care Manager

5 months ago

Edmonton, Canada Benevolence Care Centre Full time

**This is a permanent Full-Time Position.**

**JOB SUMMARY**

Reporting to the Site Manager/Director of Care, the Care Manager is responsible for recruiting and leading the relevant inter-disciplinary care team members in the provision of care and services for residents based on the PPSL Fine Homes Care Model and residents’ choice. Coordinates and supervises the care team and provides guidance, direction and discipline as required to ensure the delivery of resident-centered care based on residents’ individualized care plans and PPSL policies and procedures. The Care Manager demonstrates knowledge of leadership and of gerontology principles and best practices in accordance with the applicable provincial registering body, any provincial or local health services mandate and PPSL policies and procedures. The Care Manager will ensure a commitment to resident safety and to our “culture of safety” as per PPSL Strategic Directions.

**QUALIFICATIONS**:

- Bachelor’s degree in Registered Nursing and/or Psychiatric Nursing with Gerontology content or post basic course in Gerontology
- College of Registered Nurses of Alberta C.A.R.N.A or College of Registered Psychiatric Nurses of Alberta C.R.P.N.A registration in good standing
- 3 years of recent related experience or an equivalent combination of education, training, and experience
- Current CPR certificate is required
- Clear criminal record security clearance with Vulnerable Sector included (no more than 6 months old and must be from RCMP or Edmonton Police Service)
- This job requires a significant amount of physical activity, including lifting (up to 50 pounds maximum) and frequent lifting of up to 20 pounds, as well as, bending, walking,sitting, and standing for extended periods of time

**TYPICAL DUTIES AND RESPONSIBILITIES**:

- Recruits, leads, and supervises the interdisciplinary team to ensure effective, consistent, and comprehensive resident care planning and delivery based on residents’ choice and PPSL policies and procedures.
- Ensures holistic, comprehensive assessments of the residents and families are completed on admission and ongoing (e.g. MDS InterRAI) as the basis for individualized care planning and delivery, including evaluation of the resident’s response for appropriateness and effectiveness of treatments and interventions, with care plan revisions completed as required.
- Provides leadership through a respectful, collaborative approach to monitor, supervise and direct the interdisciplinary team in care provision. Provides new staff orientation and routine performance appraisals. Offers staff mentoring, education and/or discipline as required up to and including termination.
- Acts as a role model by demonstrating professionalism, empathy, trust and respect in all interpersonal relationships, and recognizes personal impact on team dynamics.
- Establishes and maintains therapeutic relationships with residents and families, staff, volunteers, and others through effective interpersonal and interviewing techniques.
- Supports staff in advocating for resident choice and autonomy in decision-making and care planning. Offers ongoing education and advocacy to the residents and families, staff, and volunteers.
- Ensures applicable staffing levels. Monitors interdisciplinary team collaboration and processes to ensure quality resident-centered care and addresses issues as required.
- Takes the lead in the PPSL Home’s quality improvement/performance measurement initiatives and processes including follow-up with summary and action plan implementation to meet or exceed best practice and Accreditation Standards.
- The Care Manager will be required to carry the on-call phone on a rotational basis to assist the staff with emergent/urgent situations.
- Focuses on quality of care and safety assurance and improvement by taking a leadership role in PPSL site committees (e.g., Nursing Quality Council, Pharmacy and Therapeutics).
- Ensures all documentation of assessments, records of observation, care provision and resident responses are according to professional standards and PPSL policies and procedures.
- _Leads the interdisciplinary care team in:_

(a) Planning, organizing, and establishing priorities,

(b) Using resources effectively and efficiently,

(c) Responding to unanticipated events and changing resident needs,

(d) Reassigning clinical/health related tasks as necessary,

(e) Ensuring staff are aware of assignments developed by the employer.
- _Leads the interdisciplinary care team in focusing on safety through exhibited:_

(a) Accident prevention and reporting unsafe work conditions,

(b) Knowledge of emergency procedures and regulations,

(c) Using skills, supplies and equipment safely and appropriately,

(d) Utilizing infection control procedures,

(e) Committing to resident safety and to our “culture of safety” as per the PPSL Strategic Directions and Home goals.
- Presents and/or attends in-service and other educational programs a