Client Service Representative

2 months ago


Québec, Canada CIBC Full time

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.
- At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time._

How you'll succeed- Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.- Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.Who you are- You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.- You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.- You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.- You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.- You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.- Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.- We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
- Subject to plan and program terms and conditions

What you need to knowYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location

Somerled & Prince Of Wales

Employment Type

Regular

Weekly Hours

15

**Skills**:
Client Issue Resolution, Client Relationship Management, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services



  • Québec, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...


  • Québec, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...


  • Québec, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...


  • Québec, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...


  • Québec, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...


  • Québec, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...


  • Québec, QC, Canada client Full time

    Respected Canadian Manufacturer needs a motivated Territory Sales Manager! Duties will include providing consultative solutions to provide a comprehensive packaging systems to manufacturers and distribution centres that provide packaging services. The successful candidate will also need to document all client information in the CRM and do a variety of...


  • québec city, Canada client Full time

    Respected Canadian Manufacturer needs a motivated Territory Sales Manager! This role will be focused on promoting packaging systems including, consumables, machines and tools and is based in the Province of Quebec. Duties will include providing consultative solutions to provide a comprehensive packaging systems to manufacturers and distribution centres that...


  • Québec, QC, Canada client Full time

    Respected Canadian Manufacturer needs a motivated Territory Sales Manager! This role will be focused on promoting packaging systems including, consumables, machines and tools and is based in the Province of Quebec. Duties will include providing consultative solutions to provide a comprehensive packaging systems to manufacturers and distribution centres that...


  • québec city, Canada client Full time

    Respected Canadian Manufacturer needs a motivated Territory Sales Manager! This role will be focused on promoting packaging systems including, consumables, machines and tools and is based in the Province of Quebec. Duties will include providing consultative solutions to provide a comprehensive packaging systems to manufacturers and distribution centres that...


  • Québec city, Canada client Full time

    Respected Canadian Manufacturer needs a motivated Territory Sales Manager! This role will be focused on promoting packaging systems including, consumables, machines and tools and is based in the Province of Quebec. Duties will include providing consultative solutions to provide a comprehensive packaging systems to manufacturers and distribution centres that...


  • Québec, Canada TD Bank Full time

    400330BR Wealth Management Montreal, QC February 21, 2023 Company Overview Department Overview TD Private Wealth Management takes a sophisticated and holistic goals discovery approach to wealth planning and protection to provide highly personalized advice, solutions and service to clients. **TD Private Investment Advice** offers clients the chance to...


  • Québec, Canada Physiothérapie Universelle Full time

    **Customer Service Representative** Lifemark is a physiotherapy and rehab organization that employs a multi-disciplinary and holistic approach to provide our patients with the highest level of quality and compassionate care. **Responsibilities include**: - Answering the telephone, greeting, and assisting clients - Responding to inquiries and helping...


  • Québec, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...


  • Québec, Canada Duo Display Canada Full time

    Conseiller du service à la clientèle - Environnement de travail multiculturel et dynamique. Duo Display est un leader mondial en stand d’exposition. Pour accompagner sa croissance au Canada et aux États-Unis, Duo Display recrute un(e) Conseiller(ère) à la clientèle. En tant que membre du l’équipe du service à la clientèle, vous avez en charge...


  • Québec, Canada Duo Display Canada Full time

    Conseiller du service à la clientèle - Environnement de travail multiculturel et dynamique. Duo Display est un leader mondial en stand d’exposition. Pour accompagner sa croissance au Canada et aux États-Unis, Duo Display recrute un(e) Conseiller(ère) à la clientèle. En tant que membre du l’équipe du service à la clientèle, vous avez en charge...


  • Québec, Canada Groupe Ménage Star Full time

    Groupe Ménage Star is a leading provider of premier cleaning services, dedicated to delivering exceptional results and exceeding client expectations. With a focus on excellence and customer satisfaction, we take pride in our commitment to creating clean, comfortable spaces for our clients. As a Customer Service Representative at Groupe Ménage Star, you...


  • Québec, Canada Ingersoll Rand Full time

    **BH Job ID**:577 **SF Job Req ID**:8850 Customer Service Representative **Job Summary** Reporting to the Customer Service Supervisor, the Customer Service Representative responds to customer inquiries, enters orders into the system, coordinates shipments of our products to our customers or business partners and handles authorized merchandise returns...


  • Québec, Canada Canada Post - Postes Canada Full time

    Job Requisition Id: 168106 Business Function: Customer Experience Primary City: Montreal Other Location(s): Province: Quebec Employment Type: Full-Time Employment Status: Permanent Language Requirement: Bilingual Imperative (BBBB) Employee Class and Level: SL 03 Number of Vacancies: 1 Job Closing Date (MM/DD/YYYY): 04/25/2023 Reporting to the...


  • Québec, Canada Desjardins Full time

    At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...