Litigation Support Associate

4 months ago

Vancouver, Canada VERITEXT LLC Full time

Veritext is the global leader in legal litigation and deposition solutions providing the most skilled court reporters, advanced technology and unparalleled service to help our clients achieve successful outcomes anytime and anywhere

**Overview**:

- Providing our clients with exceptional service is the foundation of our business. In **Litigation Support**, you'll play a vital role in the litigation process assisting our clients with their data needs. You will be responsible for the intake and processing of transcripts, files and exhibits and making sure they are readily accessible to the client.
**Hybrid work structure** (two days in the office, three days working remotely)

**What you'll do**:

- Work closely with court reporters to process/produce deposition transcripts
- Run quality control on vendor provided data, adhere to their instructions/notes and reconcile inconsistencies
- Ensure orders and products are processed accurately, timely and confidentially in accordance with all state and federal regulations
- Send deliverables electronically to clients and assist them with accessing their data through proprietary software
- Build and maintain relationships with and provide support to court reporters

**Who you are**:

- Customer service oriented with strong interpersonal skills
- Excellent eye for detail, an independent thinker, organized and able to multitask
- Dedicated professional with the ability to respond to requests promptly and accurately
- Must possess excellent written and verbal communication skills

**If you don’t meet 100% of the above requirements, please consider applying. We are willing to train and coach the right person to be successful in this opportunity.**

**Benefits**:

- Competitive compensation and total rewards package
- Dental and Vision Care
- Paid Time Off to rest, relax and pursue special interests outside of work (12 paid holidays, 3 personal days, vacation, sick and discretionary time)
- RRSP Match to help you save for your future
- Company-paid life insurance as well as short-term and long-term disability insurance
- Learning and development opportunities to advance both personally and professionally
- Veritext Summer Camp - a fun-filled culture building and learning experience
- Generous employee referral program, tuition reimbursement program, employee contests, social opportunities, and more

Veritext aspires to create a community based on collaboration, innovation, creativity and belonging. Our collective success depends on the robust exchange of ideas - an exchange that is best when the rich diversity of our perspectives, backgrounds and experiences flourish. To achieve this exchange, it is essential that all individuals and stakeholders feel and experience an environment where they are welcome, safe, secure, and heard. As such, we do not discriminate on the basis of race, color, religion, age, gender identity or expression, national origin, disability, veteran status, sexual orientation, marital status or any other classification protected by Federal, state, or local law. Any information provided will be used only in the compilation of data for EEO/Affirmative Action reporting. Completion of this data is voluntary and will not affect your opportunity for employment and/or terms or conditions of employment.

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