Housekeeping Supervisor

2 weeks ago

Whistler, Canada Vacasa Full time

**Why Vacasa**

We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we're the largest full-service vacation rental company in North America thanks to the people who give us their best every day. You'll fit right in here if you're curious, entrepreneurial, and thrive in a rapid-growth environment.

**Why Housekeeping at Vacasa**

We take pride in our work, knowing our tireless efforts provide peace of mind. We're the vacation heroes—giving guests a spotless first impression and setting the tone for an unforgettable experience. With us, you're more than just a housekeeper, you're a keeper of the house.

**What we're looking for**

We're searching for an exceptional individual to join our team as a Lead Housekeeper in **Whistler, BC**. This person is a hard-working individual who will embody our values while maintaining the supreme cleanliness of our homes. This person will manage a small group of housekeepers in **Whistler, BC** and work closely with the local management team.

**What you'll do**
- Assist with managing housekeeping operations in **Whistler, BC** creating a welcoming environment for our guests and owners by ensuring homes are clean and cared for.
- Conduct regular quality control inspections prior to guest and owner arrivals
- Assist with scheduling, distribution of tickets, ordering and organizing supplies, as assigned by the manager
- Manage an efficient and high-quality team of housekeeping personnel ensuring all are trained, effective, and adhere to Vacasa policies and procedures
- Train and monitor use of company softwares such as housekeeping, payroll and room inspection tools.
- Meet and maintain Vacasa standards and metrics such as NPS, standard unit appearance, and efficiency
- As required, professionally clean and maintain Vacasa properties using cleaning procedures and products in conformance with prescribed company standards
- Establish and maintain open, collaborative relationships within your department and throughout the company.
- Provide cross-coverage for your manager and Co-Lead(s) when necessary
- Other responsibilities as assigned - because every day looks different

**The skills you'll need**
- Reliable transportation
- Driving inclement weather conditions as required
- Availability to work Sunday through Saturday, early mornings and evenings as needed.
- Ability to work well under pressure in a fast-paced environment
- Lead by example while embodying our company values
- Highly responsive and reliable
- Strong attention to detail
- Prior housekeeping experience preferred although we can teach you the Vacasa standard
- Ability to stand, sit, and walk for an extended period of time.
- Reach overhead and below the waist
- Push, pull, and lift less than or equal to 20 pounds
- Bend, stoop, squat, kneel, and twist
- Adhere to all company policies and procedures
- Reasonable comfort level with computers and smart devices

**What you'll get**
- Extended Medical and Dental
- Registered Retirement Savings Plan - company match
- Ski pass/activity allowance, or Travel allowance for Squamish/Pemberton-based applicants
- Employee Assistance Program
- Career advancement opportunities
- Employee discounts
- Employee recognition program
- All the equipment you'll need to be successful
- Great colleagues and culture, monthly socials
- $1000 sign on bonus paid in 2 parts

**Compensation**:

- $24.50 CAD/hr
- $1000 SIGN ON BONUS Paid in two segments - $500 paid after 30 days of employment. $500 paid after 90 days of employment.
- We do not have staff accommodation available. Must be legally eligible to work in Canada._
- Vacasa is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited._
- Some positions may require that you drive a personal vehicle and/or company vehicle for work purposes. Employees who are required to drive a personal vehicle must have reliable transportation, a valid driver's license, and be at least 18 years of age. Employees who are required to drive a company vehicle must have a valid driver's license, be at least 21 years of age, and have been a licensed driver for no less than 3 years._
- An offer of employment for this role will be contingent upon the successful completion of a background check._

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