Housekeeper (Ft)

**Housekeeper (FT) - Whistler Sundance Resort.**

At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest vacation ownership company and part of Travel + Leisure Co., we’re shaping the future of the travel industry.
The resort
** does NOT supply housing**

**Pay-Rate $21.00**

**Summary**:
A Housekeeper will support general resort operations by cleaning resort units and maintaining resort quality standards. This position will promote Resort Standards and effectively provide services personally or refer requests to the appropriate department manager as needed to exceed guest expectations.

**Essential Job Functions**

**Responsibilities include, but are not limited to**:

- Cleans resort units to include sleeping quarters, kitchens, bathrooms, and living rooms: Maintains and adheres to housekeeping detail standards. Cleans, vacuums, dust, and sanitizes bathrooms, kitchens, and lobbies. Makes beds. Replenishes supplies, such as kitchenware and toiletries. Sorts, counts, folds, marks, or carries linens. Observe precautions required to protect resort guests and guest property, and report damage, theft, and found articles to supervisors. (60% time)
- Maintain positive customer and associate relationships: Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction. Handle guest issues to resolution in an effort to improve the guest experience and escalate any outstanding guest inquiry or concern to management that may require additional monitoring or follow-up. Make appropriate service recovery recommendations. Promote teamwork and quality service through daily communications and coordination with other departments. (10% time)
- Ensure compliance with: Internal Audit, Quality Assurance, Loss Prevention, Resort Operating Procedures, Guest Service Department Operating Procedure, and Standard Operating Procedures. (15% time)
- Build a “Count On Me” Culture: Continuously exhibit the company’s Count on Me philosophy; be responsive to the needs of our guests, associates, and all we come into contact with on the job, be respectful in every way; deliver a great experience. (10% time)

Performs other duties as needed (5% time).

**About Wyndham**:
At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest vacation ownership company and part of Travel + Leisure Co., we’re shaping the future of the travel industry.