Service Manager
2 weeks ago
**Service Manager**
Stanmore Equipment is growing again We are looking for a motivated Service Manager to work in our Carleton Place Branch on equipment such as forklifts (including telescopic forklifts, straight mast forklifts, rotational forklifts, and aerial equipment (including man lifts and scissor lifts).
**JOB DESCRIPTION SUMMARY**:
**DUTIES & RESPONSIBILITIES**:
- Oversee the repair and maintenance of company and customer owned equipment.
- Direct reporting of 3 to 6 road technician plus shop.
- Prepare work schedules to assure that equipment is available as required.
- Orders parts to maintain adequate supplies.
- Work with equipment vendors
- Evaluate all equipment following its repairs, maintenance or safety checks.
- Document equipment status before and after rental, take photos of unit prior to all rentals
- Promote safety awareness and quality control checks
- PDI New Equipment
- Order parts, return parts, and perform parts inventory
- Reporting to include: - Equipment due for service - Equipment Service Record Reporting - Open work orders report - Warranty claims - Open PO report - Tech paid hours vs. worked hour report
- Time Management and organizational skills
- Knowledge of Microsoft software - Word, Excel
- Perform other duties assigned as assigned by the manager.
**QUALIFICATIONS**:
- Valid driver’s license
- Extensive experience in the repair and maintenance of self-propelled platforms and lifts, forklifts and telehandlers.
- Understanding of equipment capabilities and safety requirements.
- Clear perspective of maintenance and repair issues in the industry
- Planning and management experience
- Inventory management experience
**Benefits**:
- Dental care
- Extended health care
- RRSP match
- Vision care
**Schedule**
Monday - Friday
**Compensation: Competitive compensation based on experience and Knowledge.**
To be determined upon qualification.
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- On-site parking
- Vision care
Flexible Language Requirement:
- English not required
Schedule:
- Monday to Friday
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Carleton Place, ON K7C 0C5: reliably commute or plan to relocate before starting work (required)
**Experience**:
- service advisor: 5 years (preferred)
- Customer service: 5 years (preferred)
Work Location: In person
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