Analyst, Client Segment Strategy

2 weeks ago

Toronto, Canada CIBC Full time

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What You’ll Be Doing

As a Analyst, Client Segment Strategy you will be supporting the Client Strategy team to design and develop strategies for priority client segments to help CIBC achieve its objectives of becoming a leader in Client Experience.

Work entails research to determine best practices and competitive intelligence, working in a cross-functional team to both develop potential solutions and implement them. Components of the role will also include quantifying opportunities, and creating executive-level analysis, communication, and frameworks to ensure effective decision making. You will also participate in driving and supporting implementation of opportunities within relative businesses and/or with product partners.
- At CIBC we enable the work environment most optimal for you to thrive in your role_ _You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote._

Important Information
- You must be currently enrolled in Masters Program and returning to full-time studies to be eligible. However, you do not need to be in a registered Co-Op program to be considered for a role.
- You have a strong knowledge of MS Office - Word, Excel, PowerPoint.
- Work Location: Further clarity on the work location will be provided at the time of your interview. Please note all employees must work within their current jurisdiction and must reside within Canada. All CIBC Co-op positions require you to be based in Canada for the duration of the term.

Duration of term: 4 month opportunity

How You’ll Succeed
- Relationship Building
- You will partner with stakeholders from Marketing, Product, Personal & Small Business to ensure the rationale for change is clearly understood. You will identify key client interaction points, will support the creation of differentiated solutions that meet the needs of clients in priority segments and work with Client Segment Lead to drive the change agenda to achieve defined measures of success
- Analytical Thinking & Business Acumen
- You have a good understanding of CIBC product, channel & distribution capabilities, are able to generate client insights and are skilled at synthesizing them to present actionable insights. You are adept at understanding the strategic & financial implications of various solutions that might be created to meet client needs for priority segments.
- Communication - You are highly skilled at both written and oral communication. You can effectively articulate issues / recommendations via your analyses and have a proven track record in creating materials meant to be shared at Executive Forums

Who You Are
- You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.
- You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
- You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.
- You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
- Values matter to you. You bring your real self to work and you live our values - trust, teamwork and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.- We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support, and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
- Subject to program terms and conditions

What you need to know- You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. Job Location

Toronto-81 Bay, 18th Floor

Employment Type

Temporary (Fixed Term)

Weekly Hours

37.5

Skills

Business, Communication, Strategy Development

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