Msp Systems Administrator Level I
4 weeks ago
**About IT Force**
IT Force is a well-established IT Managed Services Provider in Burlington, Ontario. Established in 1999, it is our mission to make our client's technology EASY, ACCESSIBLE and SAFE. We manage our client's IT infrastructure including security, backup, cloud solutions and helpdesk support.
We have an impressive customer satisfaction rating as it is our mandate to deliver our clients White Glove Service with Military Precision.
**The Opportunity**
We are looking for a **Systems Administrator Level I** to ensure our client’s IT systems are robust, reliable, safe and operate efficiently.
In this role, **you will work in-office and on-site** with your colleagues as well as directly our clients.
Some of the non-technical responsibilities of this role are:
- Maintain service ticket time entries, status updates and other details in real-time
- Ensure service tickets are completed expediently and according to process
- Verify your solution has been tested and the client is satisfied before completing the ticket
- Ensure your solutions adhere to security best practices across client and internal systems
- Encourage clients to complete the CSAT surveys upon completing the ticket.
- Attend and participate in company/team events, meetings and collaborations
**What’s in it for you?**
- Competitive compensation & employee benefits plan
- 10% Bonus eligibility, reviewed and paid quarterly
- Open, flexible culture
- Chance to carve out your own role
**On-the-job training**
While you work, we will train you, certify you, and make sure you have all the tools to do a great job Some of the certifications you will receive (if you do not already have them) are:
- CompTIA A+ Certification
- Microsoft Modern Desktop Administrator Associate
- CompTIA Network + or Cisco Certified Network Associate
- WatchGuard Network Security Essentials for Locally-Managed Fireboxes
- Microsoft 365 Fundamentals
- HDI Desktop Advanced Support Technician
- ConnectWise Degrees: Manage Technician, Automate Technician, Control Basics
**Some of the benefits you will receive**:
- Health, Drugs, Dental, Vision, Critical Illness, AD&D, Life & Disability Benefits
- BYOD Smartphone Stipend
- Free breakfast, lunch, snacks, and beverages
**Your Skills & Experience**
We’re looking for someone with at least 2 years of experience in IT administration, preferably for an MSP.
You must have experience managing:
- Microsoft Windows and Linux operating systems, both workstation and server.
- Internal networks including IP addressing, DHCP and DNS
- Virtual environments based on VMWare and Microsoft
- Backup and disaster recovery solutions
- System documentation for clients and internal systems
- Customer Focus - Showing empathy and further seeking to understand your customer’s interests, needs, wants, priorities and situation.
- Thoroughness - Taking great care and attention to detail. Completed in all aspects, without errors or omissions.
- Resourcefulness - Capable of devising ways and means to meet the needs of the situation.
- Perseverance - Continued effort to do or achieve something despite difficulties, failure, or opposition.
- Adaptability - Adjustment to environmental conditions.
We have other current jobs related to this field that you can find below
-
Msp Systems Administrator Level I
2 weeks ago
Burlington, Canada IT Force Full time**About IT Force** IT Force is a well-established IT Managed Services Provider in Burlington, Ontario. Established in 1999, it is our mission to make our client's technology EASY, ACCESSIBLE and SAFE. We manage our client's IT infrastructure including security, backup, cloud solutions and helpdesk support. We have an impressive customer satisfaction rating...
-
System Navigator I
2 months ago
Burlington, Canada Reach Out Centre for Kids Full time**PURPOSE** **System Navigator I **is the first contact/experience for children, youth, families and community service providers when connecting with ROCK. A key role of this position is to support positive client-centered access to information and care at ROCK. The position also, establishes a positive impression with the community by providing and...
-
System Navigator I
7 days ago
Burlington, Canada Reach Out Centre for Kids Full time**PURPOSE** **System Navigator I **is the first contact/experience for children, youth, families and community service providers when connecting with ROCK. A key role of this position is to support positive client-centered access to information and care at ROCK. The position also, establishes a positive impression with the community by providing and...
-
HR Systems Administrator
4 weeks ago
Burlington, Canada Associated Materials, Inc. Full time**Company Description**: Gentek is a leading manufacturer and distributor of vinyl/aluminum siding, windows, and other exterior home improvement products. With 3 manufacturing facilities and 22 distribution branches in Canada, we pride ourselves on providing our customers with superior service. This can only be achieved by having a fantastic group of...
-
HR Systems Administrator
4 weeks ago
Burlington, Canada Gentek Full timeCompany Description Gentek is a leading manufacturer and distributor of vinyl/aluminum siding, windows, and other exterior home improvement products. With 3 manufacturing facilities and 22 distribution branches in Canada, we pride ourselves on providing our customers with superior service. This can only be achieved by having a fantastic group of employees...
-
Systems Administrator
2 weeks ago
Burlington, Canada ZOOK Full time**Summary**: The Systems Administrator administers, develops, runs tests on, implements, and maintains ZOOK’s operating systems and related software. Provides level 1 & 2 support to end users along with maintenance and troubleshooting on Microsoft Windows workstations and servers in a multi-location environment and maintains the integrity and security of a...
-
Industrial Equipment
2 months ago
Burlington, Canada Kernic Systems Full time**Title** Industrial Equipment & Systems Installer **Reports To** Project Installation Supervisor **Summary** Kernic Systems has been a leading North American provider of recycling equipment solutions since 1978. Today we serve our customers with an expanded offering of standard product and custom-engineered solutions through our three primary business...
-
System Administrator
3 weeks ago
Burlington, Canada Diversis Capital, LLC Full time**WHY WE HAVE THIS ROLE**: This role is responsible for building and maintaining IT infrastructure. **This role will be fully remote anywhere in Canada - MUST be authorized to work WITHOUT Sponsorship (No C2C or CTH)** **Salary - up to 90k CAD** **HOW WE MEASURE THIS ROLE**: - Successfully building and maintaining IT infrastructure to meet required...
-
System Administrator
3 days ago
Burlington, Canada Pearle Hospitality Full time_**As a team member at Pearle Hospitality, you are a part of the Pearle Hospitality family.**_ Pearle Hospitality’s mission and focus is to enrich each moment through genuine and thoughtful actions. Each of Pearle Hospitality’s dining establishments, event venues, hotel and spas, and affiliated businesses are focused on providing guests and customers a...
-
Systems and Infrastructure Administrator
4 weeks ago
Burlington, Canada Service Inspired Restaurants (SIR Corp.) Full timeOur Story At Service Inspired Restaurants we take great pride in our diverse portfolio of restaurants and believe a brave, bold and results-driven culture inspires and creates new opportunities for everyone. Our values and promises are not simply a dream, vision, or mission, but a way of life for every person that becomes or wants to become a member of our...
-
Systems and Infrastructure Administrator
3 weeks ago
Burlington, Canada Service Inspired Restaurants (SIR Corp.) Full timeOur Story At Service Inspired Restaurants we take great pride in our diverse portfolio of restaurants and believe a brave, bold and results-driven culture inspires and creates new opportunities for everyone. Our values and promises are not simply a dream, vision, or mission, but a way of life for every person that becomes or wants to become a member of our...
-
IT Dispatcher
7 days ago
Burlington, Canada Switchboard Technical Solutions Full time**Job Summary** We are searching for a technical dispatcher/scheduler to manage inbound support calls and tickets, assign to appropriate resources, schedule appointments in shared calendars and perform level 1 tech support where appropriate. This is a 3 month contract to gauge fit. Provided the applicant can perform to expectations, this role can be...
-
Systems and Infrastructure Administrator
3 weeks ago
Burlington, Canada Service Inspired Restaurants (SIR Corp.) Full timeOur Story At Service Inspired Restaurants we take great pride in our diverse portfolio of restaurants and believe a brave, bold and results-driven culture inspires and creates new opportunities for everyone. Our values and promises are not simply a dream, vision, or mission, but a way of life for every person that becomes or wants to become a member of...
-
Systems and Infrastructure Administrator
3 weeks ago
burlington, Canada Service Inspired Restaurants (SIR Corp.) Full timeOur Story At Service Inspired Restaurants we take great pride in our diverse portfolio of restaurants and believe a brave, bold and results-driven culture inspires and creates new opportunities for everyone. Our values and promises are not simply a dream, vision, or mission, but a way of life for every person that becomes or wants to become a member of our...
-
Systems and Infrastructure Administrator
3 weeks ago
burlington, Canada Service Inspired Restaurants (SIR Corp.) Full timeOur Story At Service Inspired Restaurants we take great pride in our diverse portfolio of restaurants and believe a brave, bold and results-driven culture inspires and creates new opportunities for everyone. Our values and promises are not simply a dream, vision, or mission, but a way of life for every person that becomes or wants to become a member of our...
-
Systems and Infrastructure Administrator
3 weeks ago
Burlington, Canada Service Inspired Restaurants (SIR Corp.) Full timeOur Story At Service Inspired Restaurants we take great pride in our diverse portfolio of restaurants and believe a brave, bold and results-driven culture inspires and creates new opportunities for everyone. Our values and promises are not simply a dream, vision, or mission, but a way of life for every person that becomes or wants to become a member of our...
-
Systems and Infrastructure Administrator
2 weeks ago
Burlington, Canada Service Inspired Restaurants (SIR Corp.) Full timeOur Story At Service Inspired Restaurants we take great pride in our diverse portfolio of restaurants and believe a brave, bold and results-driven culture inspires and creates new opportunities for everyone. Our values and promises are not simply a dream, vision, or mission, but a way of life for every person that becomes or wants to become a member of our...
-
Systems and Infrastructure Administrator
2 weeks ago
Burlington, Canada Service Inspired Restaurants (SIR Corp.) Full timeOur Story At Service Inspired Restaurants we take great pride in our diverse portfolio of restaurants and believe a brave, bold and results-driven culture inspires and creates new opportunities for everyone. Our values and promises are not simply a dream, vision, or mission, but a way of life for every person that becomes or wants to become a member of our...
-
Systems and Infrastructure Administrator
2 weeks ago
Burlington, Canada Service Inspired Restaurants (SIR Corp.) Full timeOur Story At Service Inspired Restaurants we take great pride in our diverse portfolio of restaurants and believe a brave, bold and results-driven culture inspires and creates new opportunities for everyone. Our values and promises are not simply a dream, vision, or mission, but a way of life for every person that becomes or wants to become a member of our...
-
Systems and Infrastructure Administrator
2 weeks ago
Burlington, Canada Service Inspired Restaurants (SIR Corp.) Full timeOur Story At Service Inspired Restaurants we take great pride in our diverse portfolio of restaurants and believe a brave, bold and results-driven culture inspires and creates new opportunities for everyone. Our values and promises are not simply a dream, vision, or mission, but a way of life for every person that becomes or wants to become a member of...
