Store Supervisor- Booster Juice Wetaskiwin

2 weeks ago

Wetaskiwin, Canada Booster Juice Full time

As Canada’s original juice and smoothie bar, Booster Juice remains committed to providing customers with choices they can feel good about. A leader of providing healthy alternatives in the quick-service food industry, we're consistently looking for new and innovative health products to add to our menu

Today, Booster Juice has expanded to over 400 locations across North America; thanks to our explosive growth, we are looking to expand our team by bringing aboard a full-time **Store Supervisor** for our Wetaskiwin location**.** We are looking for an enthusiastic leader to help build, mentor, and guide a high-performing team from Day 1.

Responsibilities and essential job functions include but are not limited to the following:

- Communicates clearly, concisely and accurately in order to ensure effective store operations.
- Filters communication to the team as directed by the store manager.
- Contributes to positive team environment by recognizing alarms or changes in staff morale and performance and communicating them to the store manager.
- Demonstrates integrity, honesty, and knowledge that promote the culture, values and mission of Booster Juice.
- Maintains and models a calm demeanor during periods of high volume or unusual events; continues to keep store operating to standard and sets a positive example for the shift team.
- Develops positive relationships with store team by understanding and addressing individual motivation, needs and concerns.
- Engages in conversation with customers to understand customer needs and the needs of the community in which the store is located.
- Maintains regular and consistent attendance and punctuality.
- Models a customer comes first attitude, delivers legendary customer service, to ensure they are delivering exemplary customer service.
- Communicates ideas to the store manager for broader areas of improvement.
- Supports store manager in implementing company programs.
- Utilizes and provides direction to staff during their shift on the use of tools to ensure 100% execution of all policies and procedures. Acts using discretion in assessing situations
- Provides feedback and coaching to improve staff performance recommending to the store manager.

Required Knowledge, Skills and Abilities
- Ability to act with a customer comes first attitude and deliver customer service that meets or exceeds customer expectations
- Ability to use discretion in providing direction to others
- Effective oral communication skills
- Knowledge of the retail environment
- Strong interpersonal skills
- Strong problem-solving skills
- Team-building skills
- Ability to work in a fast-paced and changing environment
- Ability to deliver exemplary customer service
- Ability to work as part of a team

Location: 4910 55A Street, Wetaskiwin, Alberta T9A 0T4

Work Location: In person

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