2024 Summer : Loyalty Operations Student Intern

4 days ago


Montréal, Canada Royal Bank of Canada Full time

**Job Summary**

Avion Rewards is a loyalty program and consumer engagement platform that brings a commerce and best-deal shopping experience to Canadians, giving them the flexibility to shop, save, earn and redeem for both everyday merchandise and aspirational rewards. The program is Canada's largest bank-owned loyalty program and was recently recognized as International Loyalty Program of the Year and Best Loyalty/Benefits in a Financial Product at the International Loyalty Awards.

Loyalty Operations is one of the leading areas within RBC’s Canadian Banking Operations division. It’s a dynamic, fast-paced environment that is constantly evolving how we deliver value to both our business partners and our clients. Loyalty Operations enables our best-in-class Loyalty Programs through end-to-end process design, optimization and workforce enablement.

**What will you do?**
- Collaborate with stakeholders & senior management, across multiple lines of business
- Identify opportunities to streamline processes
- Create and present recommendations to stakeholders
- Assist with establishing Process Library
- Support key program initiatives
- Provide general day-to-day support on BAU activities

**What do you need to succeed?**
- Excellent communication, collaboration, and organization skills
- Experience working on projects
- Ability to grasp information quickly with a high attention to detail
- Strong analytical and critical thinking skills
- Strong conceptual thinking
- Excellent organization skills

**Nice-to-have skills**
- Experience with the Microsoft Office suite including Word, Excel and PowerPoint
- Experience with Process Mapping tools (e.g. MS Visio)
- Experience with basic Macro development (i.e. Excel Macros)

**Job Skills**

Communication, Computer Literacy, Detail-Oriented, Interpersonal Relationships, Listening Effectively, Personal Development, Taking Initiative

**Additional Job Details**

**Address**:
RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

**City**:
TORONTO

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
Personal and Commercial Banking

**Job Type**:
Student/Coop (Fixed Term)

**Pay Type**:
Salaried

**Posted Date**:
2024-02-05

**Application Deadline**:
2024-02-19

**I**nclusion** and Equal Opportunity Employment**

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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