Chief Information Officer

2 months ago

Etobicoke, Canada Blue Diamond International Full time

**About Us**:
Blue Diamond International (BDI) is a leading group of brands known for our commitment to exceptional service and luxury accommodations and experiences. We operate a diverse portfolio comprised of Blue Diamond Hotels and Resorts, GoNexus Group, Blue Diamond Jets and Prime Travelers Club.

Blue Diamond International is made up of passionate people making vacation dreams come true - from the moment guests step through the lobby doors to when they return home. The success of BDI can be attributed to its entrepreneurial, passionate, innovative, and customer-centric culture.

**About the role**:
Blue Diamond International is seeking to recruit a Chief Information Officer (CIO) to lead the global information technology groups and serve as the senior-most technology officer for the company. Reporting to the CEO, the CIO will be a key member of the Executive Committee (EC) at BDI and be responsible for leading world-class integrated, data driven, digitally enabled, cost-effective and secure information technology and digital operations while ensuring that BDI builds a highly motivated and performant CIO organization and has the technology and digital strategies, policies, practices and tools to effectively support the ambitious business strategy.

As a direct report to the CEO and an influential EC member, they will exhibit considerable executive presence and senior level influencing skills, possessing a track record of driving an ambitious yet realistic digital and technology innovation agenda. The CIO will be a well-respected technology visionary with the ability to create a long-term view of technology’s impact on the business and translate that vision into workable global technology and digital strategies and initiatives.

This position is a permanent full-time position will ideally be located in Toronto, ON, Canada

**What You’ll Do**:

- Re-build the IT and Digital groups and capabilities, including many of the core back and front end systems;
- Attract top talent aligned with BDI’s vision and culture.
- As a key EC member, broker the relationship between the Business and IT/Digital, and become a real partner to the Business in both shaping, communicating, and executing its business strategy.
- Support the rapid growth and scaling of the company with a hands-on, entrepreneurial, ahead-of-the-business mentality.
- Act as a positive change agent, respecting the vision and culture of BDI while constructively challenging the status quo within and outside the CIO’s direct areas of accountability.
- Be accountable for the definition of the IT and digital asset strategy and how it translates into business unit operational plans.
- Provide leadership and investment recommendations for the adoption of new technologies, tools and methods to data and business intelligence.
- Responsible for the preparation and management of resources and budgets for this function.
- Promote new technology and digital adoption through training and awareness programs and champion data improvement initiatives in conjunction with the business.
- Own all essential elements of the customers’ digital journey and experience.
- Demonstrate a customer-first and white glove service mentality.
- Provide strategy, leadership and direction on data technology, data management and analysis that support both customer engagement and business insights, process, and innovation improvements across the company
- Collaborate with BDI distribution partners and other key industry and technology partners on data access, APIs, and technology road mapping.
- More generally, cultivate and form strategic relationships with said partners, and create an innovative technology and digital ecosystem.

**What You’ll Need**:

- 15+ years of progressive technology leadership experience and demonstrated leadership in a dynamic, growth-oriented company and/or relevant technical education.
- Direct experience building and transforming the IT function at an all-inclusive fast-growing company.
- Experience improving business operations and customer experience through technology and digital is a must.
- Track record of strategic partnership with, and contribution to the business, within and outside their own areas of accountability.
- Proven technology and digital organization leadership, characterized by high performance, high engagement, and efficient operations.
- Strong record of attracting and developing technology talent, to ensure proper leadership is in place to drive innovation and transformational change.
- Strong communication and broad influence skills. Ability to develop strong relationships with internal and external stakeholders.
- High adaptability: given the aggressive growth aspirations of the organization, the CIO will effectively work in a fast-paced, constantly evolving environment. They will need to thrive in an ambiguous environment, with business model agility and frequent changes.
- A hands-on leader who is pragmatic, down-to-ear

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