Manager, Communications

4 weeks ago

Sault Ste Marie, Canada Algoma University Full time

Algoma University is committed to undoing systemic and institutional discrimination and being_
- publicly transparent and accountable. Diversity, equity, and inclusion are fundamental to our_
- Special Mission. In keeping with the Seven Grandfather teachings that are the core values that_
- inform our decisions as an institution, we are committed to creating a welcoming, inclusive,_
- respectful, and safe environment where everyone belongs. We live these values through the_
- strength and richness that diversity brings to our workforce and welcome contributors from_
- equity-deserving groups including: Indigenous Peoples, Black and racialized persons, women,_
- Persons with Disabilities, 2 Spirit, Lesbian, Gay, Bisexual, Transgender, and Queer persons._

**Job Title: Graduate Admissions & Support Specialist**:

- Staff Bargaining Unit_

**Position Status**:Permanent, Full-time (35 hours/week)
OSSTF

**Department**:Office of the Registrar

**Supervision Received**:University Registrar

**Supervision Exercised**:Student Assistants

**Location**:Brampton, ON

PRIMARY FUNCTIONS:
A. Graduate Admissions 50%

B. Collaborative Graduate Student Support & Retention 30%

C. Other Duties 20%

**TOTAL 100%**

The Graduate Admissions and Support Specialist (GASS) is responsible for providing
professional-level support throughout the student lifecycle, including prospective and current
graduate students. The position focuses on coordinating the recruitment and admissions of
graduate students, as well as retention strategies to build community, while cultivating
important relationships. The incumbent will provide an excellent client service approach and
communicate effectively with internal and external audiences. As a key assessor and
requests in a timely, accurate, consistent, and equitable manner, working closely with the
Graduate Officers and the Faculty Graduate Committees.

processes, issuance of admission offers, and communications, ensuring that quality standards
and customer service standards are achieved. The GASS will enable the development of
improved services to the growing graduate student market, will work closely to facilitate the
development of a robust website, and will create work efficiencies for potential students from
prospect to registrant. The position will work closely with the Office of the Registrar,
Recruitment & Strategic Enrolment, Financial Aid/Scholarships, Marketing & Communications,
Student Success, the Graduate Studies Administrative Assistant, the Associate
Vice-President Academic (AVPA), the Algoma University Graduate Council, the Faculty
Graduate Committees, as well as the Faculty Deans of the University.

RESPONSIBILITIES:
**A. Graduate Admissions (50%)**

established by the Graduate Council and approved by the University Senate, and
recommend admissibility within those criteria.
- Engage with the Graduate Officers and the Faculty Graduate Committees to prepare

the final list of recommended admissions to the AVPA.
- Process, edit, and distribute acceptance and denial letters while consulting with

respective academic units/programs regarding the action taken.
- Respond to prospective student inquiries for information regarding the graduate

admissions policies, regulations for admissions, procedures, and deadlines.
- Provide information and assistance to academic units regarding policies, regulations,

procedures, and criteria governing graduate school admissions.

the respective department/school/program, as well as the AU Graduate Council.
- Assist in monitoring and enforcing graduate admissions regulations and deadlines.
- the University Registrar and Graduate Studies for system improvements.- Provide in-depth and professional responses to questions and concerns about
- registration aspects of graduate programming.- Ensure proper communication with students in order to facilitate a seamless transition

into the current graduate student lifecycle by leveraging systems used at the
- Assist with scheduling and coordination of virtual and in-person outreach events and

social media, in collaboration with the department(s)/program(s), and the Recruitment
& Strategic Enrolment and Marketing & Communications departments.
- Assist with coordination and scheduling of visits of prospective graduate students, in

collaboration with the relevant academic department(s)/program(s), and the
Recruitment & Strategic Enrolment and Marketing & Communications departments.,
as required.
- Participate in prospective student and applicant-to-registered-student conversion
- activities and events, to provide admissions information and support.- Maintain clear communication with campus constituents including students, faculty,
- and staff.- Work collaboratively with Marketing & Communications and the Office of Research

and Graduate Studies to establish and maintain an effective web presence for
graduate admissions.

**B. Collaborative Graduate Student Support & Retention (30%)**
- Assist graduate students

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