Logistics & Qc Supervisor

6 months ago

Victoria, Canada AML Oceanographic Ltd. Full time

Do you love to compete? Are you hungry for achievement? Are you an ‘A’ player? Do you want to work with other ‘A’ players? For a company where culture is nurtured and managed as a critical source of advantage? Where every employee knows and cares about direction and strategy?

AML Oceanographic has clocked average annual growth of more than 20% over the past 8 years. How? Most importantly, we’ve built a team that provides outstanding service and truly cares about our customers. AML has a market reputation for two things:

- Going to the ends of the earth to make our customers successful, and
- Bringing fresh ideas to an established market

We manufacture ocean sensing solutions - sensors, instrumentation, and deployment systems - for business and government customers on all seven continents. As a hi-tech business, our technical team includes experts and engineers with experience in the acoustic, mechanical, electrical, software, and embedded software domains. We operate from locations at either end of Canada: Halifax (Dartmouth) on the Atlantic Coast, and Victoria on the Pacific Coast.

At AML, we do things a bit differently. Think daily huddles. Think Rockefeller Habits, Scaling Up, and the One Page Plan. Think town hall meetings with on-the-fly question & answer sessions. If you are familiar with these concepts - or they interest you - then you might be a fit for AML.

**The mission of this role is “Outstanding quality delivered without delay”**

**Functional Accountabilities**:
**Cash Flow Focused**

Operates with business unit cash flow as the #1 priority. Proactively resolve any issues that interfere with shipping on time, and escalates if they cannot be quickly resolved. Understanding of financial measures and what impacts them. (Execution)

**Department Performance**

Ensures that >95% of instrumentation orders scheduled for the week are shipped (customer delays notwithstanding). Advocates for resources to achieve targets, where necessary.

**Quality Driven**

External: Ensures accurate fulfillment of orders. Out-of-box instrumentation failures are < 1% of orders.

Internal: Tracks and proactively reports quality Issues to internal stakeholders. Find ways to prevent quality issues before final QC.

**Refines the Team**

Exemplifies AML's values and works to ensure team members exhibit the same. Promotes AML's 7 Systems, performs regular 1:1 meetings with staff, and provides input into reviews. (Culture & People)

**Smooth Operations**

Works ahead to ensure fulfillment plans for the current week run smoothly, and quickly resolves any shipment issues. Proactively seeks out and eliminates future issues. Maintains TDG certification. (Execution)

**Process Owner**

Owns the creation and implementation of QC, fulfillment, and shipping processes and fomenting a culture of continuous improvement. (Execution)

**Key Competencies**:
**EQ (Emotional Intelligence)**

Ability to use and manage emotions in ways to communicate effectively, overcome challenges, and navigate conflict. Can assess this ability in others.

**Logistics Expertise**

Experience with import/export documentation, regulations, and requirements. Understanding of commercial invoices, trade agreements, and reporting requirements. Experience with freight forwarders and international couriers.

**Communication Skills**

**ERP Knowledge**

Fluent in ERP aspects pertaining to orders and fulfillment. Able to align physical and electronic processes.

**Influencer**

Ability to win friends and influence people; Consensus builder, conflict resolver, and relationship builder.

**Assessment of Others**

Able to assess others against AML's rubric of Values and Performance; Can identify gaps in abilities and make recommendations for improvement.

**Decision Making**

Quickly synthesizes information to make informed decisions. Can assess and balance competing interests.

**Problem Solving**

Out of the box thinking; able to find creative solutions to problems. Strives to find a path forward despite obstacles.

**Product Knowledge**

Knowledge of AML's instrumentation and senor product lines. Ability to troubleshoot technical issues. Can explain potential issues to non-technical stakeholders.

**Salary**: $55,000.00-$68,000.00 per year

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