Managing Consultant, System Optimization

7 months ago


Surrey, Canada Fraser Health Full time

Salary range: The salary range for this position is CAD $52.59 - $75.59 / hour Why Fraser Health?:
Do you want to utilize your analytical and technical skills, information systems knowledge and develop as a leader? Do you have real passion for innovation and performance in technology as you contribute to change lives in healthcare? Are you looking to utilize your strong logical thinking and troubleshooting skill? If you have answered “yes”, then we want you to keep reading

We are currently recruiting for two
**Full Time Managing Consultants** to join our System Optimization team at the Central City Office located in
**Surrey, B.C.** - an ideal location with access to rapid transit, on site-gym and shopping services as well as other amenities.

Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.

Effective October 26th 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

Curious to learn what it’s like to work here? Like us on
**Twitter** &
**LinkedIn** (fraserhealthcareers) for first-hand employee insights.

Detailed Overview:
**Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families**:
Provides leadership in the analysis of complex systems and processes by extracting, compiling, processing, interpreting, and at times creating new data in order to develop knowledge-based information about the efficiency, effectiveness, and overall value of existing systems across Fraser Health (FH).

Primary functions include mapping, quantifying, and describing processes and systems that support or impact the patient journey through the health system, quantifying supply and demand throughout the system, identifying system and process barriers, guiding associated quantitative analysis, assessing and recommending solutions, participating in the implementation of initiatives, project management and change management.

Provides leadership and management to a designated group of consultants. As part of the leadership team, works with many partners within this portfolio and across multiple portfolios, to design or redesign systems and processes that promote streamlined patient flow, are efficient for the organization, improve or maintain quality service delivery, and are integrated with adjacent systems.

**Responsibilities**:

- Provides leadership, supervision, and work direction to a team of consultants to collect and interpret data in order to provide a comprehensive understanding of the system and answer given questions or to generate new questions about system efficiencies and effectiveness.
- Works collaboratively with various FH teams to identify and quantify system, structural, and process barriers that impede the patient journey, negatively affect patient outcome or are inefficient.
- Designs processes and systems which are evidence-based and solution oriented; participates in the strategic and operational planning and oversees resulting projects and initiatives.
- Participates in the evaluation, design, and implementation of the tool set for measuring and monitoring system performance and achievement of initiatives.
- Provides project management and change management expertise to lead and support the implementation of improvement initiatives.
- Plans and manages an operating budget under the authority of the Director by performing such activities as approving and tracking expenditures, identifying budget discrepancies, and providing input in budget development.
- Manages assigned staff by methods such as recruiting and selecting employees, directing, supervising, supporting and evaluating staff. Ensures that each staff member has complete clarity about their role and responsibilities.
- Ensures the implementation of correct human resource standards and procedures, including performance evaluation, education, and orientation as well as compliance with applicable acts, regulations, and collective agreements.
- Interprets and administers applicable collective agreements. Investigates and responds to grievances and represents management up to and including Step 3 of the grievance process.
- Demonstrates a sustainable balance between work life and personal life and supports and encourages this balance in staff and mo


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