Product Owner, 18 Months Term
4 months ago
Central 1 cooperatively empowers credit unions and other financial institutions to deliver banking choice to Canadians. Central 1 provides critical services at scale to enable a thriving credit union system. We do this by collaborating with our clients, developing strategies, products and services to support the financial well-being of their more than 5 million diverse customers in communities across Canada. For more information, visit
What we offer:
- Work-life flexibility
- Hybrid work environment
- One time allowance to set up your office for remote first employees
- Variable annual incentive plan
- Generous annual vacation allotment
- Top-notch flexible benefits plan
- Retirement Plan, matched contributions at 6%
- Access to a learning platform and educational assistance support
- Career development opportunities
- Wellness Flex Fund to support personal interest and activities
- Day off to volunteer in your community and other paid time off options
- Corporate discounts
Job Summary:
We're looking for a Product Owner to join our team, where you'll play a key role in bringing our product visions to life. In this role, you'll work closely with both internal teams and external stakeholders, guiding the product journey from start to finish. Your mission is to shape products and features that truly resonate with our clients while aligning with Central 1’s broader goals.
You'll collaborate with developers, testers, credit union customers, end users, and senior management. Together, you'll prioritize and communicate ideas to enhance our Mobile App and elevate an existing Mobile product platform that's already supporting over 150 clients
What you'll be doing:
- Lead an Agile development team to build a modernized mobile app for Retail and Small Business users, with an emphasis on self-serve configuration and automation for easier implementations
- Serve as the customer proxy to the agile development teams
- Own, define, and prioritize stories & the backlog, establish acceptance criteria, drive prioritization in the backlog, and obtain customer validation that the product meets customer and program priorities while maintaining technical integrity
- Participate in roadmap development of new ideas, and present these concepts for approval to various stakeholders, including customers and internal management
- Collaborate with our Agile teams to actively manage and prioritize the backlog, attend agile ceremonies as a key stakeholder, and drive the product forward
- Collaborate with other Product Owners, Product Managers and senior management to ensure alignment across related product & features, validating plans align to customer, program, and business goals
- Prepare and deliver training for product line updates/changes and new product deployments.
- Identify opportunities for product innovation/features that will enhance the member experience or drive additional member benefits.
- Engage with end users both directly (face-to-face) and indirectly (user testing & data) to observe and understand end user
- Scope and prioritize work taking into account existing resource constraints and the need to create a sustainable platform
- Effectively prioritize new features and product development based on competitive analysis, industry trends, customer feedback, and company vision
- Other projects as assigned.
What you'll have:
- You have successfully delivered projects using an Agile methodology, with a background or experience in digital marketing, a keen eye for detail, and strong data-driven decision-making skills.
- Undergraduate degree in Business Administration, Computer Science, or a related field.
- 5+ years of related experience in product management, preferably in the financial services, credit union or banking space.
- Experience working in a complex product development environment with Agile software methodology
- Experience as a Product Owner / Product Manager with software products, strong skills in maintaining and prioritizing a backlog.
- Experience with Mobile App development, including App Store and Google Play submission processes
- Strong relationship building, negotiation and leadership skills; ability to persuade and lead a squad of diverse stakeholders
- Excellent communication and presentation skills with a high degree of comfort in speaking with senior leaders
- Demonstrated ability to think both strategically and tactically
- Brings a high-energy and passionate outlook to the job and can influence those around them
- Strong self-starter who can work in a collaborative team environment but isn’t afraid to tell it like it is
- Passion for innovation and “can do” attitude
- Experience in user-centered design and customer journeys
Nice to have:
- Experience in digital marketing
- Experience with Google Analytics
- Experience with Content Management Systems
Salary: $94,700
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