Product Manager, Pos

7 months ago

Kitchener, Canada MealSuite Full time

MealSuite is changing the foodservice software space for healthcare. We specialize in building software specifically for the continuum of care that services from acute complex care to independent living.

We are looking for a Product Manager with experience with POS (Point of Sales) products who is passionate about building products that customers love. You will join a dynamic and fast-paced environment. You will work with cross-functional teams to design, build, and roll out products that deliver the company's vision and strategy.

**Responsibilities**:

- Manages activities that drive product development and delivery with company-wide impact; serves as dedicated owner of a large set of related products, typically strategically
- or thematically related, or of the entire platform(s)
- Serves as an expert consultant on owned products, related products, and department; serves as an effective change agent with company-wide impact
- Crafts product portfolio vision; coordinates efforts of many cross-functional teams of partners/suppliers
- Executes solutions requiring extensive exploration/validation; makes independent decisions in highly ambiguous and complex areas
- Collaborates with stakeholders company-wide (e.g., Marketing, Engineering, Finance & Accounting, Customer Experience) to understand / document business needs in an end-to-end manner
- Creates/maintains portfolio roadmaps to ensure alignment across all product roadmaps.
- Works closely with business customers, Product Managers, Design & Engineering Partners to drive the entire technology project lifecycle (conception, user research, design and prototyping, development, pilot, launch, measurement, iteration)
- Manages/leads POS Product Owners to demonstrate high velocity, efficiency, and morale; holds team accountable to metrics/project outcomes
- Flexes existing processes to maximize outcomes; identifies critical risks and dependencies; anticipates / resolves critical team issues
- Constructs methods/metrics to identify product team successes and failures
- Leads as Coach; focuses strongly on growing product management practices and skills
- Regularly influences teams, departments, and the executive team
- Assess market competition, emerging technologies, and industry trends to drive future innovation and provide point-of-sale solutions that maximize customer satisfaction in the continuum of the care industry

**Requirements**:

- 2+ years experience as a Product Manager POS or similar role
- Experience delivering digital solutions to a variety of hardware devices (e.g. Tablets, Mobile, POS (Point of Sales) screens, payment terminals)
- Familiarity with Agile environment/methodologies
- Hands-on experience managing all stages of the product life cycle
- Team spirit and good communications abilities
- Good organizational skills
- Willing to work some evenings or early mornings to accommodate time zone differences among the team

**Bonus Skills**:
Understanding of the needs of LTC, Acute, or Healthcare industry is a plus

**Working at MealSuite**

MealSuite believes in building leaders at all levels and is committed to the personal and professional growth of our employees. As a member of the team your contributions are highly valued and will play a key role in the continued mission to drive positive change within our communities at large.

Recognized as an Inc. 5000 Fastest-Growing Company, MealSuite offers the innovation and agility of a start-up, matched with the stability of an established company in a growing industry.

So, what's like to work for us? See below what some of our teammates have to say about their careers at MealSuite:
How would you describe MealSuite in one word?

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