Parts & Service Counter Representative
2 weeks ago
Atlantic owned and operated industrial sales company is looking for a permanent full-time Parts & Service Counter Representative for St. John’s, NL location.
Duties include:
All aspects of customer service including:
- serving walk-in customers,
- answering all parts and service related inquiries,
- completing inspections of incoming tools and assigning work orders,
- identifying and sourcing parts,
- providing parts and repair quotes to customers,
- notifying customers of work order status,
- processing and picking service parts orders,
- coordinating tools to be repaired with service technicians,
- processing sales transactions, including invoicing of work orders,
- assisting customers with product loading and offloading of tools and equipment,
- maintaining inventory levels of stock materials,
- checking, sorting and storing incoming parts and delegating parts for repairs,
- maintaining cleanliness of service shop,
- other duties as required.
- Superior customer service skills and experience are required.
- Basic computer skills are required.
- Technical/mechanical background is preferred
Position reports directly to the Service Manager.
**Salary**: From $16.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- St. John's, NL: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Application deadline: 2023-06-11
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