Technical Service Representative- Ribo License

6 months ago


Brampton, Canada Sound Insurance Services Inc Full time

Job Overview:
**Responsibilities**:

- Handle renewals and assisting existing clients with insurance policy changes, cancellations and claims transactions.
- Meet client’s needs effectively, while advising and educating in order to ensure the client's complete satisfaction and retention.
- Educates and advises our clients on various insurance products and coverages while adhering to the company's underwriting policies.
- Must be able to learn underwriting guidelines of various insurance companies and guidelines of our brokerage.
- Support producers by obtaining information from client and doing new business quotes.
- Co-ordinate, follow up and maintain clientele records and documentation
- Maintain filing system in accordance to brokerage guidelines.
- Any other work assigned by principles will be handles by the TSR.
- Must be quick with typing

**Qualifications**:
Minimum of 1 year of service experience in an insurance brokerage with a focus on personal lines
- RIBO License is mandatory or have passed the RIBO exam (please say yes to question about RIBO licence)
- Ability to organize and prioritize work effectively
- Strong attention to detail and accuracy
- Prior experience with TAM - Agency Manager and Compu-Quote an asset
- Proficient in MS Word and Outlook
- Ability to manage multiple tasks and follow-up on uncompleted tasks in a timely manner
- Preparing pink slips, binders, certificate of insurance, processing memos on TAM

**Job Type**:Full-time

**Education**:High School or equivalent

**Experience**:1 Year Customer Service

**License or Certification**:RIBO Licensed REQUIRED

**Salary**: $40,000 -$55,000

Compensation to be discussed and dependent on experience.

Pay: $40,000.00-$55,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off

Schedule:

- Monday to Friday

**Experience**:

- Insurance Customer service: 1 year (required)

Licence/Certification:

- RIBO License (required)

Work Location: In person



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