Full-time Contract

3 months ago

Peel, Canada Polycultural Immigrant and Community Services Full time

**Position Title**:Intake Worker/Admin Assistant - Asylum Claimant Response (PACR)

**Organization Structure**:Reports to the Program Coordinator

**Job Classification**:Intake/Admin

**Job Status**:Full-time** **Month-to-Month Contract (3 months minimum anticipated)***

**Positions**:1

**Location**:Peel Region

**Wage**:$24.26/hour for 40 hours/week

**Hours**:Monday-Friday 3:00pm - 11:30pm

**This is NOT a Bargaining Unit Position.**

**About Polycultural**

Be a part of Polycultural Immigrant and Community services Founded in 1993, Polycultural is dedicated to hosting an open and inclusive environment for all. We are a multicultural melting-pot perfectly reflecting Canada’s diversity. We are like a family, have a culture filled with care and genuine connection with a very inclusive environment for all. With a diverse range of programs and services, we help individuals and families build a brighter future in Canada. Serving clients from over eight different locations across the GTA and Orangeville in more than 20 languages.

**Scope**

Responsible for ongoing client intake, including determining eligibility criteria, gathering basic background information, connecting clients to appropriate staff, providing information on services offered, rules and requirements, responding to emergency situations, and working with other internal and external teams onsite and suppliers.

**Responsibilities**
- Screen clients for initial assessment; identify basic service needs, background information, and determine eligibility criteria
- Based on initial contact, complete intake forms and enter relevant data into internal and external databases, referring clients to internal program staff
- Provide comprehensive information on services offered, rules, and requirements
- Respond to emergencies and prepare serious occurrence reports
- Meet targets set by Programs Manager to ensure efficient service delivery
- Maintain client appointments for site program staff if assigned
- Promote agency programs and services to individuals and other service providers, directing potential partners to appropriate agency contacts for further development
- Distribute and compile client satisfaction surveys and feedback forms, conducting monthly follow-up contacts
- Track and gather applicable data to generate comprehensive and accurate statistical reports
- Maintain documentation related to supplies, purchase orders submitted, service contracts, etc.
- Assist in organizing and delivering group information sessions when needed
- Provide interpretation for languages tested to eligible clients for addressing settlement needs
- Foster strong working relations with agency programs and partner organizations
- Actively participate in professional development initiatives
- Assist in troubleshooting technical issues onsite
- Perform reception duties
- Other duties as assigned

**Competencies**

**Adaptability**

Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives. Adapts approach and methods to achieve results; recovers quickly from setbacks and finds alternatives.

**Communications**

Using a variety of communication styles and strategies to foster open communication and the exchange of information and discussion on an ongoing basis.

**Accountability/Dependability**

Accepts responsibility for the quality of own work; acknowledges and corrects mistakes. Shows up on time, meets standards, deadlines, and work schedules.

**Judgement**

Makes timely, informed decisions. Analyzes options and determines appropriate course of action.

**Commitment to Diversity**

Recognizes the value of diversity and helps create an environment that supports and embraces diversity.

**Initiative**

Does more than is required or expected in the job; does things that no one has requested that will improve or enhance services, avoids problems, and develops entrepreneurial opportunities. Plans for upcoming problems or opportunities and takes appropriate action.

**Service**

Demonstrates strong commitment to meeting the needs of co-workers, managers, clients, or community members, striving to ensure their full satisfaction.

**Qualifications**
- Degree or diploma in Administrative Services or Community and Social Services, and at least three years of experience working with immigrant communities or a combination of experience and education
- Knowledge of immigration and refugee services and of the ethno-specific programs and services (government agencies) in GTA
- Familiarity with issues facing newcomers in a Canadian urban setting and systemic barriers to integration in education, social, cultural, and economic aspects of Canadian life
- Excellent interpersonal, cross-cultural, customer service, written, and verbal communication skills
- Preference will be given to those who speak **French, Spanish, or Portuguese**:

- Experience in outreach, community development, and marketing of programs and servi

  • Full-time Contract

    3 months ago

    Peel, Canada Polycultural Immigrant and Community Services Full time

    **Position Title**:Intake Worker/Admin Assistant - Asylum Claimant Response (PACR) **Organization Structure**:Reports to the Program Coordinator **Job Classification**:Intake/Admin **Job Status**:Full-time** **Month-to-Month Contract (3 months minimum anticipated)*** **Positions**:1 **Location**:Peel Region **Wage**:$24.26/hour for 40...

  • Full-time Contract

    4 months ago

    Peel, Canada Polycultural Immigrant and Community Services Full time

    **Position Title**: Settlement Counsellor - Asylum Claimant Response (ACR) **Organization Structure**: Reports to Program Coordinator **Job Classification**:Counsellor **Job Status**:Full-time Contract until October 31, 2024 with possibility of month-to-month extension **Location**: Peel Region **Number of Positions**: 1 **Wage**: $26.45/hour for 35...

  • Full-time Contract

    4 months ago

    Peel, Canada Polycultural Immigrant and Community Services Full time

    **Position Title**: Wellbeing Counsellor - Asylum Claimant Response (ACR) **Organization Structure**: Reports to Program Coordinator **Job Classification**:Counsellor **Job Status**:Full-time Contract until October 31, 2024 with possibility of month-to-month extension **Location**: Peel Region **Number of Positions**: 1 **Wage**: $27.47/hour for 35...

  • Part-time Contract

    3 months ago

    Peel, Canada Polycultural Immigrant and Community Services Full time

    **Position Title**:Intake Worker/Admin Assistant - Asylum Claimant Response (PACR) **Organization Structure**:Reports to the Program Coordinator **Job Classification**:Intake/Admin **Job Status**:Part-time** **Month-to-Month Contract (3 months minimum anticipated)*** **Positions**:1 **Location**:Peel Region **Wage**:$24.26/hour for 16...

  • Part-time Contract

    3 months ago

    Peel, Canada Polycultural Immigrant and Community Services Full time

    **Position Title**: Logistics Worker - Asylum Claimant Response (PACR) **Organization Structure**:Reports to the Program Coordinator **Job Classification**:Logistics **Job Status**:Part-time Month-to-Month Contract (3 months minimum anticipated)*** **Positions**: 1 **Location**:Peel Region **Wage**:$27.47/hour for 16...

  • Part-time Contract

    4 months ago

    Peel, Canada Polycultural Immigrant and Community Services Full time

    **Position Title**: Logistics Worker - Asylum Claimant Response (ACR) **Organization Structure**: Reports to Program Coordinator **Job Classification**:Logistics **Job Status**:Month-to-Month Contract (3 month minimum anticipated with possible month-to-month extension) **Location**: Peel Region **Number of Positions**: 4 Part-time **Wage**: $27.47/hour...

  • Facilities Manager

    4 months ago

    Peel, Canada Childventures Full time

    **Childventures Early Learning Academy** has established an outstanding reputation as a trailblazer in child development. We believe in the transformative power of early childhood education and are dedicated to creating a nurturing and stimulating environment where young minds can flourish. We are a community of educators who are passionate about lifelong...

  • Black Family Support, Social Worker

    4 months ago

    Peel, Canada Malton Neighborhood Services Full time

    Reporting to the Black Family Support Program Manager, the Black Family Support, Social Worker is responsible for providing strategic and operational leadership to the program that is culturally relevant to the Black communities and other educational initiatives for black families, as part of the Ministry of Children, Community and Social Services Campaign...

  • Black Family Support, Social Worker

    4 months ago

    Peel, Canada Malton Neighborhood Services Full time

    Reporting to the Black Family Support Program Manager, the Black Family Support, Social Worker is responsible for providing strategic and operational leadership to the program that is culturally relevant to the Black communities and other educational initiatives for black families, as part of the Ministry of Children, Community and Social Services Campaign...

  • Speech-language Pathologist

    7 months ago

    Peel, Canada Renewed Family Services Inc. Full time

    Renewed Family Services Inc. is dedicated to empowering individuals with disabilities to unlock their full potential. Through our range of programs, we provide essential support tailored to the unique needs of each person. We are actively seeking compassionate individuals driven to make a positive impact on the lives of others. As a Speech Therapist, you...

  • Assistant Project Manager

    3 months ago

    Peel, Canada WOW Showers Full time

    **Position Overview**: **Key Responsibilities**: - Assist the Project Manager in planning and scheduling bathroom renovation projects. - Oversee daily project operations, ensuring adherence to timelines, quality standards, and safety protocols. - Monitor project budgets, track expenses, and report any variances to ensure financial control. - Work closely...

  • National Snow Removal

    6 months ago

    Peel, Canada National Snow Removal Full time

    Snow Maintenance Labourer **Why work for us**: - Reimbursement for fuel is provided to individuals who use their own reliable vehicles (such as trucks and SUVs equipped with 4x4 capability and winter tires) - Potential for full-time employment from Spring to Fall. **Available positions include**: - Snow shovellers - Labourers - Drivers These roles are...

  • Personal Support Worker-ltc

    1 month ago

    Peel, Canada Carecor Full time

    Carecor is looking for dedicated and compassionate Personal Support Workers to join our amazing team working in the Toronto Area for our Long-Term Care Facilities. We’re ready when you are! Under the direction of facility nursing staff, you will perform floor and observational care duties - helping to create an environment that promotes optimal physical,...

  • Case Worker

    3 months ago

    Peel, Canada Polycultural Immigrant and Community Services Full time

    **Position Title**: Case Worker - Asylum Claimant Response (PACR) **Organization Structure**: Reports to the Program Coordinator **Job Classification**: Counsellor **Job Status**: Month-to-Month Contract (3 months minimum anticipated) **Positions**: 1 **Location**: Peel Region **Wage**: $26.45/hour for 40 hours/week **Hours**: Monday-Friday 3:00pm -...

  • Case Worker

    3 months ago

    Peel, Canada Polycultural Immigrant and Community Services Full time

    **Position Title**:Case Worker - Asylum Claimant Response (PACR) **Organization Structure**:Reports to the Program Coordinator **Job Classification**:Counsellor **Job Status**:Month-to-Month Contract (3 months minimum anticipated)*** **Positions**:1 **Location**:Peel Region **Wage**: $26.45/hour for 40 hours/week **Hours**: Monday-Friday 7:00am -...

  • Program Coordinator, Asylum Claimant Response

    4 months ago

    Peel, Canada Polycultural Immigrant and Community Services Full time

    **Position Title**: Program Coordinator, Asylum Claimant Response (ACR) **Organization Structure**: Reports to Programs Manager **Job Classification**:Coordinator **Job Status**:Month-to-Month Contract (3 month minimum anticipated with possible month-to-month extension) **Location**: Peel Region **Number of Positions**: 1 **Wage**: $32.00/hour for 40...

  • Executive Assistant

    6 months ago

    Peel, Canada The Pod Group Full time

    A growing, community-based organization that provides residential and outreach support for homeless individuals in Peel Region. They are a leading organization recognized in the community for its commitment to providing youth in need with a safe environment and access to services to help them achieve independence and foster growth. **EDI-B VALUES** The...

  • Child And Youth Worker

    2 weeks ago

    Regional Municipality of Peel, Canada X Movement Canada Full time

    YOU MUST ALREADY HAVE A VULNERABLE SECTOR CHECK (VSC) TO APPLY - DO NOT APPLY IF YOU DO NOT HAVE ONE You will be asked to submit a copy of your VSC before interviewingVSC must be from the last year to be eligible.*Please do not not apply if you do not have a VSC* HIRING IMMEDIATELY Mississauga & BramptonPart-Time, Contract (5-10 hours per week, 3-9 months...

  • After School Children's Performer

    10 hours ago

    Regional Municipality of Peel, Canada X Movement Canada Full time

    YOU MUST ALREADY HAVE A VULNERABLE SECTOR CHECK (VSC) TO APPLY - DO NOT APPLY IF YOU DO NOT HAVE ONE You will be asked to submit a copy of your VSC before interviewingVSC must be from the last year to be eligible.*Please do not not apply if you do not have a VSC* HIRING IMMEDIATELY Mississauga & BramptonPart-Time, Contract (5-10 hours per week, 3-9 months...

  • After School Children's Performer

    2 weeks ago

    Regional Municipality of Peel, Canada X Movement Canada Full time

    YOU MUST ALREADY HAVE A VULNERABLE SECTOR CHECK (VSC) TO APPLY - DO NOT APPLY IF YOU DO NOT HAVE ONE You will be asked to submit a copy of your VSC before interviewingVSC must be from the last year to be eligible.*Please do not not apply if you do not have a VSC* HIRING IMMEDIATELY Mississauga & BramptonPart-Time, Contract (5-10 hours per week, 3-9 months...