Pt Front Desk Reception

3 weeks ago


Niagara, Canada Niagara College Canada Full time

Located in the heart of the Niagara Region - just minutes from one of the world’s most well-known tourism destinations - Niagara College offers more than 130 innovative programs between our campuses in Welland and Niagara-on-the-Lake. Since opening its doors in 1967, Niagara College has grown to become a leader in education and training and one of the most enterprising colleges in Canada.

Applications are invited for the temporary position of Part time Front Desk Reception within the School of Environment & Horticulture Division, located at the Daniel J. Patterson campus. The SEHS front office is open from 9:00am to 4:00pm, Monday to Friday, with some additional hours that may be required outside of daily operational times.The starting salary is $21.98/hour for a 24-hour work week.This is a temporary position and is set to commence March 2023 to March 2024.

Front Desk Reception will cover a range of administrative functions including, but not limited to: establishing a welcoming environment, customer service, reception, answering telephones, electronic communication, greeting guests and students, general correspondence, keeping the office organized, building and maintaining a positive office environment, posting notices, blackboard, booking appointments and referrals. The incumbent will also assist with various administrative projects as required.

**Responsibilities include, but are not limited to;**:

- Address questions and concerns from staff and students in a timely manner
- Create and maintain SEHS records
- Direct students to various NC resources and community contacts
- Coordinate guest speakers visits: gift, room bookings, parking pass
- Navigate college practices and protocols for compliance and customer service
- Assisting faculty with supply requirements & RICOH printing accounts
- Maintain lab calendars and assist with arranging meetings as required
- Ordering office supplies/maintaining & organizing the supply cupboard
- Coordinate Greenhouse accounting duties and purchasing request processes
- Coordinate textbook orders
- Submit & maintain records for change of grade requests
- Monitor donation accounts
- Coordinate planning & communication for recruitment & SEHS events
- Create and send out electronic certificates for students

**Qualifications**:

- Two year diploma in Office Administration or similar field of study
- One year of experience in office administration in a high-volume environment
- Effective interpersonal and communication abilities
- Demonstrated problem solving and conflict resolution skills
- Commitment to exceptional customer service
- Experience with database management, and systems such as PeopleSoft is an asset

While we thank all applicants, only those selected for an interview will be contacted.



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