Gaming Programming and Experience Coordinator

3 weeks ago

Winnipeg, Canada Manitoba Liquor and Lotteries Full time

Full Time Employment Opportunity **COMPETITION #CRC375-22-23**

Reporting to Manager, Gaming Programming and Experience, the Gaming Programming and Experience Coordinator is responsible for coordinating, implementing and communicating effective programs to promote a fun and entertaining experience for Casino customers, while delivering exceptional customer service.

**Duties**:

- Assist in the development of casino promotions programming.
- Coordinate and implement/execute promotions programs in accordance with assigned budgets and Manitoba Liquor & Lotteries (MBLL) policies & procedures.
- Draft promotional rules and regulations.
- Research and assist in the development of new promotional programs to be included in future programming.
- Research, create, install and remove promotional displays in accordance with promotion schedules and operational requirements.
- Install and remove promotional signage in accordance with promotion schedules and operational requirements.
- Procure promotional prizing within established budgets and in accordance with MBLL procurement policies.
- Maintain appropriate inventory levels of promotional prizes and identify requirements for re-order.
- Coordinate logistics for all Casino promotional events with key stakeholders and partners.
- Ensure all promotional initiatives are conducted with the highest degree of integrity and according to established procedures.
- Maintain complete records and accurate files on all promotional activities.
- Provide key, timely, and relevant promotional information to the department for post evaluation where required.
- Draft promotional correspondence such as winners’ letters and signage copy.
- Provide functional supervision to staff assigned to assist with promotional events.
- Conduct stakeholder planning meetings for event or program specific activities.
- Prepare promotional initiatives/proposals as required.
- Establish and maintain positive working relationships with all internal and external customers.
- Attend meetings as required.
- Update internal casino events calendar and ensure information is current and accurate.
- Update partners in Marketing departments with information on a timely basis.
- Contact promotional finalists and winners in accordance with established procedures.
- Liaise with external organizations, businesses, and other jurisdictions.
- Assist with promotional scripts developed for MC’s and hosts to communicate promotional programs.
- Work collaboratively with members of Gaming & Entertainment to ensure consistency of department requirements.
- Complete required courses and video training.
- Support and comply with policies, procedures, practices and Corporate Responsibility commitments.
- Attend meetings as required.
- Other related duties as assigned.

**Primary Qualifications**:

- A diploma or degree in a recognized Event Planning or Marketing program, or an equivalent combination of education and experience.
- Five years’ experience in a marketing/promotions or sales environment.
- Two years’ experience in event planning.
- Two years’ experience working in a diverse customer centric environment.
- Demonstrated experience working both independently and within a team environment.
- Intermediate skills in using Microsoft Office (Word, Excel and Outlook).
- Excellent communication, public relations and interpersonal skills.
- Having and maintaining a valid Manitoba Class 5 Drivers License.
- Familiarity with the use of graphics software is an asset.

**Secondary Qualifications**:

- Bilingual (French/English) language skills.
- **Manitoba Liquor and Lotteries is committed to Diversity, Equity and Inclusion. We strive to hire a workforce that reflects the community we serve. Employment equity will be considered therefore applicants who identify as women, Indigenous people, members of racialized groups, and persons with a disability are encouraged to apply._
- If you require an accommodation at any time during the recruitment process, please let us know how we can meet your needs._

**Salary**: $26.09-$32.12

**Bargaining Unit**: CUPE

**Location**:Club Regent Casino

We thank all interested applicants, however, only those selected for interviews will be contacted.

**Salary**: $26.09-$32.12 per hour

Work Location: In person

Application deadline: 2023-03-16

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