Arena Operator I
3 weeks ago
**_This posting is for multiple hourly positions at: Millennium Place, Strathcona Olympiette Centre, Moyer Recreation Centre, Ardrossan Recreation Complex, Sherwood Park Arena/Sports Centre and Glen Allen Recreation Centre. _**
As an Arena Operator I, you will serve and interact with guests, as well as work closely with the Arena Operations team to ensure facilities are clean and safe for guests and staff.
**Responsibilities**
- Provide the highest level of guest service to create a seamless, positive guest experience
- Interact and build relationships with guests and other staff; provide options and solutions for guest requests
- Set-up recreational facilities for guests, bookings, and special events
- Assist the Arena Operator II and III’s to ensure the arena surfaces are well maintained
- Assist in overall facility operations, including completing assigned daily, weekly or monthly cleaning and regular maintenance Support facilities needs; snow removal, equipment set up and take down, and special event support
**Skills and Abilities**
- Knowledge of facility programs and activities, and day-to-day facility operations
- Strong organizational and time management skills
- Excellent customer services skills and the ability to positively interact with facility guests using strong conflict resolution skills
- Works well both individually and as a team
- Ability to plan and organize to ensure daily tasks are completed in an efficient and effective manner
- Capability to deal with a diverse user group with unique needs and the ability to adapt to changing guests and building needs
**Qualifications**
- Minimum completion of Grade 10
- Current Standard First Aid certification is an asset
- Willingness to work varying shifts and hours, including evenings and weekends
**Conditions of Employment**
- Obtain a current and valid Standard First Aid certification prior to the completion of training
- Submission of Satisfactory Criminal Record Check
This competition may be used to fill future vacancies for similar positions within the next 6 months.
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