Support Specialist I

6 days ago


Regina, Canada CLEAResult Full time

**We are looking for a talented individual**

Reporting to the Associate Program Manager, the Support Specialist I is a key member of the CLEAResult team as they are the first point of contact for all Saskatchewan customers. Our Saskatchewan team currently delivers an energy efficiency program that assists customers with an income of 70k or less with reducing their energy bills through the installation of energy-saving products and one-on-one coaching with an Energy Coach. The Support Specialist will perform outbound calls to schedule appointments as well as take inbound calls to provide program information, or handle escalations.

**For this opportunity, you’re a great fit if you can **
- Ensure a safe work environment
- Live the CLEAResult Culture
- Answer caller questions through a variety of channels utilizing scripts and your knowledge to resolve customer challenges
- Identify customer needs and provide solutions
- Conduct outbound calls to assist customers in booking appointments
- Support day-to-day program deliverables as determined by the program plan
- Maintain accurate records in a database including properly documenting customer interactions
- Consistently meet Key Performance Indicators (KPIs)
- Contribute to process improvements in a team-based environment
- Other responsibilities as required

**In this exciting career opportunity, you will have**
- Excellent verbal and written communication skills
- Strong analytical, problem-solving and decision-making capabilities
- Excellent interpersonal skills to effectively work cross-functionally, build relationships, and provide exceptional customer service
- Excellent attention to detail and organizational skills

Pay: $19.00 per hour

**Benefits**:

- Dental care
- Flexible schedule
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- IT support: 1 year (preferred)

Licence/Certification:

- CompTIA A+ (preferred)

Work Location: Hybrid remote in Regina, SK



  • Regina, Canada TurningLeaf Community Support Services Full time

    **ABOUT US** Turning Leaf is a non-profit, charitable organization that provides person-centered, crisis and treatment services to low and high-risk vulnerable and marginalized individuals living with mental illness and intellectual challenge in our community. Turning Leaf’s support is customized to every individual’s needs and risk level. We offer...


  • Regina, Canada Conexus Credit Union Full time

    _At Conexus, it’s not what we do, it’s how we do it._ Are you ready to make a move and work for a company who puts the financial well-being of its members first? It’s not just something we say at Conexus. It’s a promise delivered by our 900 employees each day. We are passionate about our members’ financial health, and our employees reflect that...


  • Regina, Canada Conexus Credit Union Full time

    _At Conexus, it’s not what we do, it’s how we do it._ Are you ready to make a move and work for a company who puts the financial well-being of its members first? It’s not just something we say at Conexus. It’s a promise delivered by our 900 employees each day. We are passionate about our members’ financial health, and our employees reflect that...


  • Regina, Canada COMPASS GROUP CANADA Full time

    Working Title: IT Support Specialist Employment Status: Part-Time Starting Hourly Rate: 24.00 Address: 1700 Elphinstone Street Regina SK S4P 2Z6 New Hire Schedule: Evenings; Weekends, Statutory Holidays. Client Events You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support...

  • Summer Student

    1 week ago


    Regina, Canada Conexus Credit Union Full time

    At Conexus, it’s not what we do, it’s how we do it. Are you ready to make a move and work for a company who puts the financial well-being of its members first? It’s not just something we say at Conexus. It’s a promise delivered by our 900 employees each day. We are passionate about our members’ financial health, and our employees reflect that...


  • Regina, Canada Regina Catholic School Division Full time

    Regina Catholic School Division - Position Description_ **Position Title **School Support Specialist **Reports to **Directly - Principal Indirectly - Superintendent Education Services **Pay Level** Pay Level 07 with Degree Pay Level 06 without Degree **Employment Term **10 Months **Revision Date **June 2021 In a Catholic environment that fosters...

  • Interpreter I

    12 hours ago


    Regina, Canada Regina Public Schools Full time

    **WHO IS REGINA PUBLIC SCHOOLS?** Regina Public Schools is located on Treaty 4 land in the homeland of the Métis. It is one of the largest school divisions in Saskatchewan serving the educational needs of more than 25,000 students in 44 elementary schools, 8 high schools, 3 faith-based associate schools, Campus Regina Public and the Allan Blakeney Adult...


  • Regina, Canada We An-Ser Full time

    **Immediately hiring Part Time Customer Support Specialists at We An-Ser Communications Group!** What is a Customer Support Specialist? Our technology allows us to be a virtual extension of our client's teams and to make a direct impact on their everyday operations. If you're a strong typist who loves customer service and talking to people, this is the...

  • Cm Specialist

    1 day ago


    Regina, Canada LHR Saudi Arabia Full time

    **Who is our Client and your future employer?**: Ranked among the world’s largest petrochemicals manufacturers, it is a public company based in Riyadh, Saudi Arabia. With operations in around 50 countries, The Company has a global workforce of over 31,000 talented individuals. The company operates through three strategic Business Units - Petrochemicals,...


  • Regina, Canada We An-Ser Full time

    **Immediately hiring Full Time Customer Support Specialists at We An-Ser Communications Group!** What is a Customer Support Specialist? Our technology allows us to be a virtual extension of our client's teams and to make a direct impact on their everyday operations. If you're a strong typist who loves customer service and talking to people, this is the...


  • Regina, Canada We An-Ser Full time

    **Immediately hiring Full Time Customer Support Specialists at We An-Ser Communications Group!** What is a Customer Support Specialist? Our technology allows us to be a virtual extension of our client's teams and to make a direct impact on their everyday operations. If you're a strong typist who loves customer service and talking to people, this is the...


  • Regina, Canada 7-Eleven Full time

    Job Title: Multi Skilled Tech I Department: Facilities Supervisor Title: Area Facilities Manager JOB SUMMARY: This position is responsible for the repair or replacement of a wide variety of specialized equipment in an assigned group of 7-Eleven (family of brands) stores within a geographic area. Service calls are initiated from the store via 7Help...


  • Regina, Saskatchewan, Canada S I Systems Full time

    Professional Services ClientJob Type: ContractPositions to fill: 1Skillset: Must have experience with Microsoft Dynamics 365 Functional Consultant specializing in Finance modules. Essential skills include General Ledger, AR, AP, Project Management & Accounting, Intercompany & Subscription Billing.Gather and document business requirements and/or use cases...


  • Regina, Canada TurningLeaf Community Support Services Full time

    **ABOUT US** Turning Leaf Support Services is a non-profit, charitable organization dedicated to providing crisis and treatment services to those experiencing intellectual challenge and mental illness. Our services are provided by caring, skilled community members that are dedicated to helping those experiencing intellectual challenge and mental illness....


  • Regina, Canada TurningLeaf Community Support Services Full time

    **ABOUT US** Turning Leaf is a non-profit, charitable organization that provides person-centered, crisis and treatment services to low and high-risk vulnerable and marginalized individuals living with mental illness and intellectual challenge in our community. Turning Leaf’s support is customized to every individual’s needs and risk level. We offer...


  • Regina, Canada TurningLeaf Community Support Services Full time

    **ABOUT US** Turning Leaf is a non-profit, charitable organization that provides person-centered, crisis and treatment services to low and high-risk vulnerable and marginalized individuals living with mental illness and intellectual challenge in our community. Turning Leaf’s support is customized to every individual’s needs and risk level. We offer...


  • Regina, Canada TurningLeaf Community Support Services Full time

    **ABOUT US** Turning Leaf is a non-profit, charitable organization that provides person-centered, crisis and treatment services to low and high-risk vulnerable and marginalized individuals living with mental illness and intellectual challenge in our community. Turning Leaf’s support is customized to every individual’s needs and risk level. We offer...


  • Regina, Canada Affinity Credit Union Full time

    **af-fin-i-ty (noun)**: 1. a natural compatibility 2. the name on our doors We want our employees to feel great coming to work so that’s why we give our talent the tools to excel. After all, a remarkable employee experience leads to extraordinary experiences for our members. If you have an affinity for working in a vibrant environment where your...


  • Regina, Canada TurningLeaf Community Support Services Full time

    **ABOUT US** Turning Leaf is a non-profit, charitable organization that provides person-centered, crisis and treatment services to low and high-risk vulnerable and marginalized individuals living with mental illness and intellectual challenge in our community. Turning Leaf’s support is customized to every individual’s needs and risk level. We offer...


  • Regina, Saskatchewan, Canada beBee Professionals Full time $35,000 - $45,000

    We are looking for a highly organized and detail-oriented Executive Support Specialist to support our office operations in Regina.Job OverviewThe successful candidate will handle a variety of administrative tasks, ensuring smooth day-to-day office functions. This role is ideal for someone who excels at multitasking and has excellent communication skills.Main...