IT Support Services Specialist
2 days ago
**af-fin-i-ty (noun)**:
1. a natural compatibility
2. the name on our doors
We want our employees to feel great coming to work so that’s why we give our talent the tools to excel. After all, a remarkable employee experience leads to extraordinary experiences for our members. If you have an affinity for working in a vibrant environment where your achievements are celebrated, then a career with us sounds like the perfect fit
**What you’ll do**:
- Perform installations, configurations, testing, maintenance, and problem resolutions of desktop, laptops, software, and peripherals (printers)
- Perform deployment and problem resolutions of mobile devices
- Investigate and resolve hardware and software related issues related to Office 365 services
- Identify, troubleshoot, and solve technology related problems
- Assist in the evaluation, migration, installation, upgrades, and support of new technologies, equipment, operating systems, and desktop software
**What you’ll get**:
- The support to grow in your career with ample opportunities to advance
- A competitive salary plus bonuses for your hard work
- A total rewards package including health and dental benefits, pension and health spending account
- Vacation time, personal days off and a paid volunteer day so you can maintain a healthy life/work balance
- A referral bonus when you scout great talent and they’re hired to join our team
**What you’ve got**:
- A post-secondary diploma or degree in a related field, plus 2 years of related experience or an equivalent combination of education and experience
- Intermediate knowledge of desktop support
- Advanced digital literacy across a broad range of channels and devices
- Ability to coach employees and managers, providing business-relevant advice and recommendations
- Valid Class 5 Drivers License
So, what do you think? Does it sound like you’re a fit for this role? Throw your hat in the ring
**Posting Close Date**: September 22, 2024
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