Relief Support Worker

3 weeks ago

Toronto, Canada Street Haven at the Crossroads Full time

**Relief Support Worker
- Various locations**

**All shifts**

Street Haven is a feminist organization that supports women who are experiencing or at risk of homelessness, facing challenges with mental health, addiction, isolation, living in poverty, wanting to enhance life skills and looking for a welcoming and inclusive “safe haven” in which to rebuild their lives.

**Position Summary**

The Relief Support Worker ensures efficient and effective support is provided to Street Haven clients. The Relief Support Worker provides opportunities for clients to reach their potential particularly in relation to independence, social interaction, self-determination and participation.

**Key responsibilities**

Client support
- Supports completion of intakes, admissions and orientations
- Conducts mental health and wellness assessments and follow-up
- Assesses and assists with client personal needs e.g., hygiene, nutrition, medical, and/ or emotional
- Makes appropriate referrals, provides information and advocates with support services to assist clients with meeting their personal goals
- Supports and facilitates stabilization of clients during their stay
- Has a foundation for and understands guiding principles of group facilitation
- Identifies, intervenes and effectively deals with crisis, conflict situations and emergency situations that arise
- Advises clients of their rights and responsibilities
- Explains, monitors and reinforces Street Haven policies and procedures to ensure a safe, mutually respectful environment
- Promotes a mutually supportive environment that emphasizes collaborative approaches and values the contributions of all members, including staff and clients
- Monitors the safety, security, and general welfare of clients and facility during shift and documents shelter happenings and client activities as necessary
- Communicates with shelter case managers regarding client care

Program support
- Works within a multi-disciplinary team, liaising with others to promote a supportive and respectful environment
- Ensures flow of critical information, including documentation and shift change, to bring forward issues and occurrences that take place while on shift
- Promotes a mutually supportive environment that emphasizes collaborative approaches and values the contributions of all members, including staff and clients

Housekeeping maintenance
- Uses Street Haven ticket system for IT and property management support and maintenance
- Maintain and complete any housekeeping maintenance that is required
- Performs clean up duties, house chores and laundry using Street Haven sanitation and cleaning procedures
- Refills supplies and food containers and restocks supplies
- Services meals and completes kitchen clean up chores as needed

Administration
- Responsible for the admission, discharge and profile creation on the database for new clients
- Develops and maintains accurate and confidential user of service record keeping in accordance with Catalyst and SMIS database Street Haven policies and procedures
- Maintains accurate real time case notes, client data and other records
- May be required to prepare shift report forms, chore sheet, cash control and the overnight checklist
- Adherence to Shiftlink database terms and usage

**Qualifications**
- Degree or 2-year diploma from a registered community college in human services or related community work or a suitable combination of education and experience.
- 1-2 years’ relevant experience preferably in social services
- Minimum 1 years’ experience working with marginalized women facing complex mental health and addiction issues
- Certificates in First Aid, CPR, crisis intervention and prevention and harm reduction an asset
- Ability to identify and assess risk and implement strategies that minimize risk to self, the client, and others
- Strong problem solving, conflict resolution and mediation skills within a solution-focused framework
- Ability to de-escalate crisis situations and provide supportive services to women from a trauma informed, harm reduction perspective
- Ability to provide resources and education in a group setting

Proficient knowledge in the following areas:

- Systemic issues of women who are facing of poverty, mental health, addiction, abuse and social isolation
- Community resources for individuals who are homeless, at risk of homelessness, living in poverty, or living with mental health or addiction issues
- Psycho-social rehabilitation, recovery model, motivational interviewing and journey of change and its influence on client outcomes
- Privacy legislation and policies within the organization related to confidentiality of client information
- Database entry and navigation

**Inclusion**

We are committed to creating an inclusive and equitable workplace as possible.

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Pleas

  • Client Support Worker

    1 week ago

    Toronto, Canada Parkdale Queen West Community Health Centre Full time

    **INTERNAL/EXTERNAL POSTING** **Relief Position** **Client Support Workers - Relief** **Bargaining Unit - UFCW Local 175** **Ongoing Relief Pool** **Parkdale Queen West Community Health Centre** (Parkdale Queen West CHC) is a dynamic, community - based health care organization serving mid-west downtown Toronto. Offering a broad range of...

  • Client Support Worker

    3 weeks ago

    Toronto, Canada Parkdale Queen West Community Health Centre Full time

    **EXTERNAL JOB POSTING** **Relief Position** **Client Support Workers - Relief** **Bargaining Unit - UFCW Local 175** **Ongoing Relief Pool** **Parkdale Queen West Community Health Centre** (Parkdale Queen West CHC) is a dynamic, community - based health care organization serving mid-west downtown Toronto. Offering a broad range of services, including...

  • Residential Support Worker

    3 weeks ago

    Toronto, Canada Fife House Foundation Inc. Full time

    **RESIDENTIAL SUPPORT WORKER** **FH2024-28-RSW-Relief** **Fife House Foundation** **Location**: 70 Denison Ave **Shift Rotation**: Relief **Contract**:Relief **Salary**: $20 per hour **Union/Non-Union**: Unionized **Reports to**:Program Manager, Denison **Fife House** is an innovative, client-focused provider of secure and supportive affordable...

  • High Support Transitional Housing Worker

    1 week ago

    Toronto, Canada Margaret's Housing and Community Support Services Full time

    **Role**: Margaret's mission is to provide the continuum of housing and support services for women with mental illness through innovative programming, advocacy and education, which empowers them to build and reclaim their lives. Reporting to the Program Director, the Relief Workers role is to provide support, life skills coaching and guidance to individuals...

  • Overdose Prevention Support Worker

    3 weeks ago

    Toronto, Canada Parkdale Queen West Community Health Centre Full time

    **EXTERNAL JOB POSTING** **Relief Position** **Overdose Prevention Support Worker (Relief) - Supervised** **Consumption Services (SCS) - Relief** **Bargaining Unit - UFCW Local 175 **Ongoing Relief Pool** **Parkdale Queen West Community Health Centre** (Parkdale Queen West CHC) is a dynamic, community - based health care organization serving mid-west...

  • Overdose Prevention Support Worker

    1 week ago

    Toronto, Canada Parkdale Queen West Community Health Centre Full time

    **INTERNAL/EXTERNAL POSTING** **Relief Position** **Overdose Prevention Support Worker (Relief) - Supervised** **Consumption Services (SCS) - Relief** **Bargaining Unit - UFCW Local 175 **Ongoing Relief Pool** **Parkdale Queen West Community Health Centre** (Parkdale Queen West CHC) is a dynamic, community - based health care organization serving mid-west...

  • Relief Support Worker

    2 weeks ago

    Toronto, Canada Regent Park Community Health Centre Full time

    We are a dynamic community-based health centre promoting social justice and health equity in the Regent Park neighbourhood and east downtown area of Toronto. We operate out of several locations and provide a wide variety of services including: primary health care, chiropody, physiotherapy, nutrition services and supports, social work, community health,...

  • Transitional Housing Support Relief Worker

    5 days ago

    Toronto, Canada Native Canadian Centre of Toronto Full time

    **Job Title**: Transitional Housing Support Relief Worker **Reports to**: Transitional Housing Team Leader **Employment Term: Part Time On-Call Relief as needed** **Work Hours**: Shift Work (day, afternoon, and overnight shifts as required) **Work Location: 16 Spadina Road, Toronto **Native Canadian Centre of Toronto**: The Native Canadian Centre of...

  • Relief Personal Support Worker

    2 weeks ago

    Toronto, Canada Dixon Hall Full time

    **Employment Type**: Relief **Department**: Seniors and Children & Youth Services **Union**: Included (CUPE) **Salary**:$22.10 **File #**: 25-SCY-01 **Posting Date**:January 2, 2025 **Posting Close**: January 16, 2025 **Position Summary** Reporting to the Supervisor, Assisted Living and Home Support Programs, the Personal Support Worker (PSW) assists...

  • Developmental Support Worker(School Setting)

    2 days ago

    Toronto, Canada Kinnect Support Full time

    **Job description** Kinnect Support Services is a social services partner that provides trained staff support to various organizations in need of relief staff. Our team offers superior support to Catholic School Board that work with adolescents youth, who experience behavioral, social, emotional, physical, and psychiatric difficulties. **Areas of...

  • Child and Youth Worker

    4 weeks ago

    Toronto, Canada Kinnect Support Full time

    **About us**: Kinnect Support Services is a social services partner that provides trained staff support to various organizations in need of relief staff. Our team offers support to agencies that work with children and youth who experience behavioral, social, emotional, physical, and psychiatric difficulties. You will have the opportunity to create your...

  • Child and Youth Worker

    4 weeks ago

    Toronto, Canada Kinnect Support Full time

    **About us**: Kinnect Support Services is a social services partner that provides trained staff support to various organizations in need of relief staff. Our team offers support to agencies that work with children and youth who experience behavioral, social, emotional, physical, and psychiatric difficulties. You will have the opportunity to create your...

  • Child and Youth Worker

    1 week ago

    Toronto, Canada Kinnect Support Full time

    **About us**: Kinnect Support Services is a social services partner that provides trained staff support to various organizations in need of relief staff. Our team offers support to agencies that work with children and youth who experience behavioral, social, emotional, physical, and psychiatric difficulties. You will have the opportunity to create your...

  • Support Worker

    4 weeks ago

    Toronto, Canada Addus Full time

    **EMPLOYMENT OPPORTUNITY: Support Worker (Relief Outcomes Facilitator)** Addus is a charitable organization that enables people with developmental disabilities to actively participate in their community. Addus offers a flexible, supportive work environment with a well-developed team of professionals supporting 50 participants across Toronto in small group...

  • Direct Support Professional

    4 weeks ago

    Toronto, Canada Christian Horizons (CA) Full time

    Calling all change-makers, advocates, innovators, and allies! **_We value diversity and hire Direct Support Professionals (DSPs) from all backgrounds._** At Christian Horizons, we value people, foster belonging, respect gifts and serve others. **DIRECT SUPPORT PROFESSIONAL - Relief Support** **Toronto, ON** The Relief Support provides call-in or...

  • Direct Support Professional

    4 weeks ago

    Toronto, Canada Christian Horizons (CA) Full time

    Calling all change-makers, advocates, innovators, and allies! **_We value diversity and hire Direct Support Professionals (DSPs) from all backgrounds._** At Christian Horizons, we value people, foster belonging, respect gifts and serve others. **DIRECT SUPPORT PROFESSIONAL - Relief Support** **Toronto, ON** The Relief Support provides call-in or...

  • Direct Support Professional

    1 week ago

    Toronto, Canada Christian Horizons (CA) Full time

    Calling all change-makers, advocates, innovators, and allies! **_We value diversity and hire Direct Support Professionals (DSPs) from all backgrounds._** At Christian Horizons, we value people, foster belonging, respect gifts and serve others. **DIRECT SUPPORT PROFESSIONAL - Relief Support** **Toronto, ON** The Relief Support provides call-in or...

  • Relief Front Desk Support Worker

    2 weeks ago

    Toronto, Canada YWCA Toronto Full time

    **Position: Relief Front Desk Support Worker - Elm Housing** **Employment Type**:Relief **Work Hours**:Varied as needed **Salary**:$27.10 per hour (L5) **Location**:150 Elizabeth Street, Toronto, ON, M5G 0B1 **Application Deadline**:Tuesday, September 24, 2024 **JOIN OUR TEAM** **The Relief Front Desk Support Worker is responsible for a welcoming and...

  • Relief Shelter Worker

    3 weeks ago

    Toronto, Canada Nellie's Shelter Full time

    **Relief Shelter Worker** For 50 years Nellie’s has been providing shelter and support for marginalized women and their children in the Greater Toronto Area. We operate programs and services, for women and their children who had or are experiencing violence, poverty, and homelessness. Nellie’s works to lessen homelessness for women and their children...

  • Relief Shelter Worker

    1 week ago

    Toronto, Canada Nellie's Shelter Full time

    **Relief Shelter Worker** For 50 years Nellie’s has been providing shelter and support for marginalized women and their children in the Greater Toronto Area. We operate programs and services, for women and their children who had or are experiencing violence, poverty, and homelessness. Nellie’s works to lessen homelessness for women and their children...