Bilingual (French & English) Emergency Call Centre
6 months ago
Your mission at GardaWorld:
The Emergency Call Centre Operator is responsible for ensuring the client receives the service agreed to as stipulated in contract.
What are the job benefits we offer you?
- Starting wage $29. 00 an hour
- Medical benefits after 90 days
- Career path planning and advancement opportunities
- Paid on-the-job training Ongoing training available
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On a typical day, you will be responsible for:
- Answer calls on the security landline phone, mobile phones, intercom and radio system
- Liaison with contractor security personnel and client regarding security activities, incidents, search programs, access control programs and overall safety
- Monitor systems and alarms including, but not limited to:
- Security systems
- Fire alarm systems
- Closed circuit television (CCTV) cameras; and
- 911 emergency dispatch
- Dispatch emergency calls to clients EH&S emergency service to manage fire, rescue, medical and the emergency command centre at all applicable sites.
- Dispatch security alarms, events and activities to all sites
- Report security incidents and ensure all incidents have been accurately documents in the system and reported to the appropriate individual
- Track all alarms and resolve any alarms relating to card problems
- Participate in safety meetings
- Generate attendance reports in the event of an emergency condition
- Valid Alberta Security License
- Fluent in English and French
- Hold a high school diploma or equivalent
- Strong computer and typing skills, proficient with Microsoft Office
- Experience with monitoring and operation of video and surveillance systems
- Available for a 6 on 6 off 12 hr rotation
- looking for part time / casual to start, then possibility of fulltime
- Minimum 1 year experience in Control/Call Centre
- Fit for duty
SSCAL
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Calgary, Canada GardaWorld Full time**Are you ready to suit up?**: The Emergency Call Centre Operator is responsible for ensuring the client receives the service agreed to as stipulated in contract. If you have experience as a dispatcher and want to take it your career to the next level this is the position for you! **What we offer**: - Starting wage $21.00 an hour - Medical benefits after...
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Calgary, Canada GardaWorld Full timeAre you ready to suit up? The Emergency Call Centre Operator is responsible for ensuring the client receives the service agreed to as stipulated in contract. If you have experience as a dispatcher and want to take it your career to the next level this is the position for you! What we offer • Starting wage $21.00 an hour • Medical benefits after 90 days...
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Calgary, Canada GardaWorld Full timeAre you ready to suit up?The Emergency Call Centre Operator is responsible for ensuring the client receives the service agreed to as stipulated in contract. If you have experience as a dispatcher and want to take it your career to the next level this is the position for you!What we offer• Starting wage $21.00 an hour• Medical benefits after...
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Calgary, Canada GardaWorld Full timeAre you ready to suit up? The Emergency Call Centre Operator is responsible for ensuring the client receives the service agreed to as stipulated in contract. If you have experience as a dispatcher and want to take it your career to the next level this is the position for you! What we offer • Starting wage $21.00 an hour • Medical benefits...
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Calgary, Canada GardaWorld Full timeAre you ready to suit up? The Emergency Call Centre Operator is responsible for ensuring the client receives the service agreed to as stipulated in contract. If you have experience as a dispatcher and want to take it your career to the next level this is the position for you! What we offer • Starting wage $21.00 an hour • Medical benefits after 90 days...
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