Customer Service/sales Representative

2 weeks ago

London, Canada Iluvatar Full time

We are currently looking for a Customer Service/Sales Associate to join our North York team. The main goal for our Associates is to interact and engage with customers in an effort to increase brand awareness on behalf of our clients.

Our team is dedicated to providing a live promotional platform as a primary resource to our clients. That way, we can make a direct connection with customers to advertise and promote the products and services of our clients. We work alongside Fortune 500 companies across Canada to make this happen.

Over the years we have found that people with experience in Retail, Sales, Customer Service, and/or the Restaurant industries will excel in this position.

**We will provide hands on training in all the following areas**:

- Promotional Advertising
- Customer Service and Client Relations
- Brand Marketing
- Campaign Management
- Public Relations
- Teaching and Training others

**Responsibilities**:

- Regularly set up and execute promotional events and the sales and customer services that will take place
- Be responsible for the problem solving, troubleshooting, client campaign requests at these venues
- Build client relationships through service excellence and balance their campaign needs with your proactive approach
- Get your hands dirty with team building, growth, and expansion efforts

**Benefits**:

- Morning meetings, product development, hands on teaching and training
- Daily team building activities
- One on one coaching and development from Management
- Annual awards and recognition
- Holidays off
- Investment in your growth and progression

**Compensation**:
Employees will be paid an hourly wage starting at 2900$ a month plus bonuses.

**Requirements**:

- Must be able to communicate fluently in English.
- 1-2 years' experience in retail customer service or management, retail events, event planning/event coordinating, promotional marketing, field marketing, brand promotions, and other environments providing retail customer service or promotional marketing support an asset.
- Must be a self-starter, creative, flexible, and possess the ability to multi-task.
- Comfortable approaching, engaging, and speaking to the general public on a regular basis.
- Positive, energetic personality capable of working in a fast-paced environment.
- Regular access to a vehicle is essential.
- Must be looking for full time hours (40 per week)

Pay: From $34,000.00 per year

Schedule:

- Day shift

Supplemental pay types:

- Bonus pay
- Commission pay

Ability to commute/relocate:

- London, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you currently located in the Toronto area?

**Education**:

- Secondary School (preferred)

**Experience**:

- Sales: 1 year (preferred)

Work Location: In person

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