Manager, Health Technology Service Delivery

3 months ago

Vancouver, Canada Doctors of BC Full time

At Doctors of BC our vision is to promote a social, economic, and political climate in which members can provide the citizens of BC with the highest standard of health care, while achieving maximum professional satisfaction and fair economic reward.

Together, we make a difference so our doctors can make theirs. Join us today

**THE JOB: Manager, Health Technology Service Delivery**

The starting salary range falls within the minimum to mid-point of the salary range.

Starting Salary Range: $80,067 - $100,083

Reporting to the Senior Manager, Practice Transformation, the Manager, HT Service Delivery works collaboratively within the PT management team to ensure the delivery of high quality practice support services across the province. The Manager, HT Service Delivery oversees a team of HT Coaches who provide services to physicians and practice teams focused on improving the implementation and optimization of health technology at the practice level. The Manager, HT Service Delivery is responsible for the performance management of the HT Coaches.

Working closely with key partners (e.g. Divisions of Family Practice, health authorities, Ministry of Health, etc.), the Manager, HT Service Delivery ensures practice support services are delivered in alignment with FPSC direction and practice and community needs to realize the attributes of the Patient Medical Home and Primary Care Networks. The Manager, HT Service Delivery ensures the successful implementation of practice support services and operational activities by their team and works closely with PT leadership team to raise and resolve issues and respond to primary care support needs.

**WHAT SUCCESS LOOKS LIKE**

**Leading Through People (B)**:

- Works with team members to assess developmental needs and provide necessary support and expertise.
- Develops awareness of personal leadership style.
- Ability to identify situations needing attention and is confident stepping in as a mediator if needed.
- Informs team of the reasoning behind decision making to foster trust and stability within the team.

**Leading Through Vision (B)**:

- Quickly immerses self in new ideas, supporting change initiatives by following new directions and providing appropriate information.
- Continuously asks for feedback and ideas on how to do a better job and tries new approaches.
- Sets and keeps team accountable for short, medium and long term team goals.
- Participates in change initiatives by implementing new directions and providing appropriate information and feedback.

**Leading to Deliver (B)**:

- Encourages self-discipline within the team and detail-based decision making.
- Ability to identify processes within areas of responsibility to draft procedures that comply.
- Seeks guidance on aspects of processes that are out of immediate scope.
- Makes decisions based upon all relevant details and accepts responsibility for the effective delivery of service.
- Understands organizational and initiatives’ values, goals and strategies and how they align with and guide daily operations.

**Leading With Drive (B)**:

- Exhibits drive and determinations to reach a desired outcome without getting discouraged.
- Assertive and forthright with data that supports their views, and ensures presentations and negotiations are based on sound business logic.
- Continuously measures results against agreed upon timelines and makes decisions in a timely manner.

**Doctors of BC Team Member**:
Approaches work with a collaborative spirit recognizing we are better together. Embraces change, provides excellence in service and is accountable for their results and helping others achieve theirs. Does the right thing, not the easy thing. Speaks openly and honestly to tackle tough challenges and enrich relationships. Balances hard work with fun and is genuinely friendly and committed to other’s wellbeing.

**WHAT YOU BRING**
- A Bachelor’s, degree and/or recognized professional designation, and up to four years of progressive and related experience.
- Experience supervising and managing teams in complex systems and working collaboratively with senior and executive management.
- Demonstrated expertise with stakeholder relations and cross-organizational partnerships, especially related to helping diverse groups to develop and work together towards shared goals and improved collective impact
- Detailed knowledge of the BC healthcare system and good understanding of eHealth concepts. Knowledge of Doctors of BC and its associated programs is an asset.
- Experience in managing a wide variety of projects simultaneously
- Experience with planning, evaluation, performance measurement, and change management strategies.
- Strong analytical skills and ability to solve problems with a high degree of tact and diplomacy
- Excellent written and verbal communication skills and proven ability to develop clear, concise and comprehensive communication and reports
- Superior consultation and meeting facilitation skills
-

  • Delivery Driver

    2 months ago

    Vancouver, Canada KH Parcel Delivery Service Full time

    *About Us:* KH Delivery Parcel Services is a dynamic and growing delivery service committed to providing exceptional service to our customers. We specialize in efficient and reliable delivery solutions, ensuring packages reach their destinations safely and on time. *Job Description:* We are seeking enthusiastic individuals to join our team as Courier...

  • Delivery Driver

    6 months ago

    Vancouver, Canada KH Parcel Delivery Service Full time

    *About Us:* KH Delivery Parcel Services is a dynamic and growing delivery service committed to providing exceptional service to our customers. We specialize in efficient and reliable delivery solutions, ensuring packages reach their destinations safely and on time. *Job Description:* We are seeking enthusiastic individuals to join our team as Courier...

  • Delivery Driver

    6 months ago

    Vancouver, Canada KH Parcel Delivery Service Full time

    *About Us:* KH Delivery Parcel Services is a dynamic and growing delivery service committed to providing exceptional service to our customers. We specialize in efficient and reliable delivery solutions, ensuring packages reach their destinations safely and on time. *Job Description:* We are seeking enthusiastic individuals to join our team as Courier...

  • Medical Delivery Driver

    6 months ago

    Vancouver, Canada KH Parcel Delivery Service Full time

    *About Us:* KH Delivery Parcel Services is a dynamic and growing delivery service committed to providing exceptional service to our customers. We specialize in efficient and reliable delivery solutions, ensuring packages reach their destinations safely and on time. *Job Description:* We are seeking enthusiastic individuals to join our team as Medical...

  • Senior Technology Program Manager

    5 days ago

    Vancouver, British Columbia, Canada Azad Technology Partners Full time

    Azad Technology Partners, a leader in technology solutions, is seeking an experienced Senior Technology Program Manager to lead the delivery of large infrastructure technology programs and projects.About UsWe value diversity and are committed to building an inclusive team that reflects the people and communities where we live and work. We strive to create a...

  • Manager of Information Technology Service Delivery

    1 month ago

    North Vancouver, Canada North Vancouver Recreation & Culture Full time

    **Manager of Information Technology Service Delivery**: **Regular Full-Time (Exempt)** **Competition #24034E** The North Vancouver Recreation & Culture Commission is dedicated to building healthy individuals, families and communities. The Commission offers a wide range of recreational, social, health and cultural programs and services to residents of all...

  • Delivery Driver

    6 months ago

    Vancouver, Canada KH Parcel Delivery Service Full time

    KH parcel delivery service is a growing company in Vancouver , If you are a hard-working person and looking for great compensation in a fast paced environment you are guaranteed to find your business here. You have to have a fast pace and be a fast learner. Must Haves: - Valid Driver’s license - Owns or able to use your own vehicle. In order to...

  • Delivery Driver

    6 months ago

    Vancouver, Canada KH Parcel Delivery Service Full time

    KH parcel delivery service is a growing company in Vancouver , If you are a hard-working person and looking for great compensation in a fast paced environment you are guaranteed to find your business here. You have to have a fast pace and be a fast learner. Must Haves: - Valid Driver’s license - Owns or able to use your own vehicle. In order to...

  • Senior Technology Delivery Manager

    4 weeks ago

    Vancouver, British Columbia, Canada Randstad Canada Full time

    Job DescriptionWe are seeking a highly experienced Senior Technology Delivery Manager to join our team at Randstad Canada. The successful candidate will have a strong background in technology and program management, with the ability to lead complex projects from inception to delivery.

  • IT Service Delivery Manager

    4 weeks ago

    Vancouver, British Columbia, Canada Vancity Full time

    Job DescriptionAn exciting opportunity has arisen for an experienced IT Service Delivery Manager to join Vancity's team.About the RoleThis is a key leadership position responsible for managing and delivering high-quality incident management services. You will lead a team of technical experts in resolving complex incidents, maintaining communication with...

  • Digital Service Delivery Lead

    1 week ago

    Vancouver, British Columbia, Canada BC Public Service Agency Full time

    Overview">The BC Public Service Agency is seeking a skilled Digital Service Delivery Lead to join its team. As a key member of the Digital Office, you will play a crucial role in improving public service delivery in British Columbia through innovative digital approaches.">About the Role">This exciting opportunity involves leading a collaborative team to...

  • IT Service Delivery Manager

    4 weeks ago

    Vancouver, British Columbia, Canada North Vancouver Recreation & Culture Full time

    North Vancouver Recreation & Culture is seeking a seasoned IT leader to drive the delivery of secure and efficient digital services. As Manager of IT Service Delivery, you will oversee the end-to-end technology services supporting recreation and culture programs, including systems and services for program management, operations, payment processing, and web...

  • Manager, Service Delivery, It

    6 months ago

    Vancouver, Canada Bosa Properties Full time

    About The Company: Bosa Properties Inc. (“BPI”) is an end-to-end real estate company offering human-centered solutions for property development and management. Based out of Vancouver, Canada, our team of in-house experts work across residential, commercial and master-planned projects, with a growing residential portfolio that includes more than 20,000...

  • Delivery Manager

    7 months ago

    Vancouver, Canada Avanade Full time

    Come join us Overseeing technical and non-technical team members, the delivery manager is responsible for driving Avanade’s offerings to target clients, supporting long-term health of the account portfolio while maintaining high levels of both client and team satisfaction to meet the performance measures. You will be working directly with a client...

  • Innovative Health Services Lead

    3 days ago

    Vancouver, British Columbia, Canada Intello Technologies Inc. Full time

    Intello Technologies Inc. is dedicated to empowering individuals with innovative digital health solutions.About the RoleWe are seeking an experienced Health Services Lead to join our team in shaping the future of healthcare delivery. As a key member of our organization, you will be responsible for designing and implementing cutting-edge health services that...

  • Independent Delivery Contractor

    6 months ago

    Vancouver, Canada Wyngit Delivery Inc Full time

    Wyngit Delivery is a quickly growing company specializing in same-day deliveries for businesses in British Columbia. We are seeking a dedicated, customer service-oriented individuals to join our team as an Owner Operator Delivery Driver in Vancouver, BC. In this role, you will have the opportunity to earn extra money with the freedom to do so from the...

  • IT Manager for Health Technology Development

    4 weeks ago

    Vancouver, British Columbia, Canada Doctors of BC Full time

    Job OverviewWe are seeking an experienced IT Manager to join our team at Doctors of BC. The successful candidate will be responsible for overseeing the development and implementation of health technology initiatives that support clinical practice.

  • Service Delivery Specialist

    2 months ago

    Vancouver, British Columbia, Canada NTT DATA Services Full time

    Job Title: Service Delivery SpecialistWe are seeking a highly skilled Service Delivery Specialist to join our team at NTT DATA Services. As a key member of our IT operations team, you will be responsible for allocating resources and monitoring day-to-day service activities to ensure seamless delivery of services to our clients.Key Responsibilities:Provide...

  • Medical Director Mental Health Services

    4 weeks ago

    Vancouver, British Columbia, Canada Vancouver Coastal Health Full time

    About Vancouver Coastal HealthVancouver Coastal Health (VCH) is a world-class healthcare organization that provides comprehensive care to our diverse community. We're shaping the future of mental health and addiction medicine by delivering innovative, patient-centered services.Opportunity SummaryWe invite highly skilled Medical Directors to join our team at...

  • Medication Delivery Driver

    6 months ago

    North Vancouver, Canada Mitte Health Full time

    We are a local health technology startup company looking for medication delivery drivers! Currently working with over 80 pharmacies in the lower mainland Job description: 1. Arrive at the pick up location on time. 2. Follow specific instructions given by pharmacies and the administrator 3. No contact delivery, only drop off in front of door or in...