Manager, Clinical Standardization, Business
6 months ago
**Manager, Clinical Standardization, Business Management Office**
BC Children's & Women's Hospital and Health Centre
Vancouver, BC
The Manager works to coordinate the collection and interpretation of the clinical informatics Continuous Quality Improvement (CQI) Data and identify patient care and quality of care related issues evident from the trends identified in the data. Key responsibilities include: coordinating the gathering of data, risk management, quality project management, monitoring and reporting, benchmarking and process measurement, patient safety promotion, implementing change in clinical workflow and supporting delivery of education related to use of the technology and medical devices, including infusion pumps and medication safety systems, managing all product recalls and shortages affecting C&W, and leading C&W’s equipment and supply standardization initiatives.
**What you’ll do**
- Provides leadership and direction for the management, utilization, risk management, and quality improvement for clinical operations for all equipment and supply standardization related initiatives. Guides the development, recommendation and implementation of changes in department policy, clinical workflow and equipment and product standardization.
- Ensures equipment and supply standardization at C+W is in alignment with accreditation requirements. Leads standardization and industry benchmarking actions to respond to recommendations arising from accreditation surveys, and to address new accreditation requirements, issue identification and prioritization. Actively leads Product Standardization Committee structures to facilitate decision-making, ensure appropriate assignment of accountability and secure buy-in of change efforts.
- Represents C&W, on a formal basis, by negotiating and facilitating consensus with major vendor organizations and clinical stakeholders for standardized equipment and to ensure maximum leverage of relationships in support of the strategic goals, clinical requirements and standardization of equipment and supplies. Represents C&W on provincial competitive bids and Value Analysis Teams (VAT) with a clinical focus to address clinical requirements for tertiary and quaternary pediatric and maternity patients.
- Facilitates new product evaluation and integration into clinical practice by acting as a liaison between vendor representatives, hospital leadership and clinical staff. Monitors and supports the implementation process by delivering instructions to staff and reporting changes to affected committees.
- Assesses the impact of new equipment on staff in various departments including nursing and allied health staff by assessing medical devices’ ease of use, efficiency, and whether a safer environment is created for patients through more accurate, consistent, and accessible records. Manages feedback from hospital staff.
**What you bring**
**Qualifications**
- A level of education, training and experience equivalent to a bachelor’s degree in a relevant discipline such as nursing, respiratory therapy, occupational therapy
- Six (6) years recent related experience working with medication safety system technology and/or equipment and supply standardization or an equivalent combination of education, training, and experience.
**Skills and Knowledge**
- Strong written and verbal skills.
- Experience with data quality work.
- Demonstrated commitment to developing data that drives clinical outcomes and quality.
- Demonstrated ability and comfort with data and information to staff groups for the purposes of evidence based practice improvement.
- Ability to utilize communication, change management, and leadership skills to work collaboratively with team members and person from various constituencies in the accomplishment of required tasks.
- Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls calls for justice, and how they intersect across the health care system.
- The ability to support team members on their learning journey, ensuring education strategy for team/department to implement Indigenous Cultural Safety at a practical level.
- The ability to work collaboratively with appropriate Indigenous teams/departments to ensure ICS lens applied holistically.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
- Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).
**What we bring**
Every PHSA employee enables the best possible patient care for our p
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