Program Manager, Asia Programs

3 weeks ago

Brampton, Canada Weston Wood Solutions Full time

**We are Hiring**

**About Us**

Weston Wood Solutions (the “Company”) is a global distributor and manufacturer of millwork products.

We deliver superb value by getting our customers the best products with excellent supply chain fulfilment. Our deep industry expertise and exceptional customer service is what sets us apart, and is the key to our success. We have been recognized repeatedly as one of Canada’s fast-growing and 50

Best Managed companies, and it is part of our DNA to always discover new ideas and ways to improve.

We are one team - we pride ourselves on our exceptional work ethic, can-do attitude and innate desire to learn. If this sounds like you, then Weston Wood Solutions offers an environment for you to shine and grow your career.

**The Role: Program Manager (Asia Programs)**

The incumbent is a key part of our team to assist with vendor and program management and handling special/ assigned projects. Reporting to the Senior Manager, Asia Programs, you are flexible and adaptable and thrive in a fast-paced environment. Success in this role will require very strong attention to detail, accurate computation abilities, well developed problem solving and analytical skills, capability to multi-task while meeting tight deadlines, possessing a great team spirit through effective collaboration, and competence in handling a large volume of work effectively. Your diligence, commitment, optimism and persistence gets the job done.

**Your Day-to-Day**:
**Program and Vendor Management**
- Work closely with Senior Manager, Asia programs to capitalize on appropriate opportunities
- Ensure projects are planned, prioritized, communicated and resourced effectively
- Identify and remove roadblocks and variances to project plan, and ensure projects are on schedule and achieve stated objectives
- Identify, quantify and manage resource constraints
- Monitor core vendor’s production scheduling and order delivery
- Identify and report on any project related issues/ risks, and assist with issue resolution and risk mitigation
- Work on relevant special requests from customers
- Use risk management tools to identify and minimize impact of risk on projects
- Effectively navigate and manage ebbs and flows in day-to-day responsibilities based on shifting priorities and organization dynamics
- Prepare and update weekly reports for key customers and suppliers
- Collaborate with Project Coordinator to ensure project plans and deliverables are maintained and updated to reflect status of all required actions and commitments
- Establish cross functional collaboration and communication channels as appropriate to optimize processes and to drive efficiencies
- Maintain and update suppliers’ price record, run analysis and price update as required
- Review formula and calculation of Pricing Analysis and Quotations
- Generate PPAP/ISIR reports, and work with team to get reports filled up and verified with QC and engineering team
- Maintain positive interactions to ensure customer satisfaction (both internally and externally) through regular follow-up, effective responses to requests/ inquiries/ concerns, and proactive measures that ensure a smooth and timely process for all orders

**Documentation, Reporting and Administration**
- Effectively organize, plan and prioritize work to properly complete tasks and meet deadlines
- Exercise flexibility with respect to duties assigned and when communicating with and/or supporting colleagues and customers in different time zones
- Support the business through participation and/or identifying and leading process and workflow improvement initiatives and special projects that may arise from time to time
- Fulfill general administrative duties as per role responsibilities

**What do you need to succeed?**

**Must-Have**
- Minimum 4 years of related experience
- Highly effective communication skills in general (oral and business writing), with fluency in English and Mandarin required
- Professional conduct consistent with our C.O.R.E. values
- Adept at technology (CRMs, Office 365 programs and tools, particularly Excel)
- Excellent interpersonal skills and ability to establish rapport with all customers and colleagues
- Well-developed analytical skills with an ability to perform insightful analysis
- High attention to detail and accuracy, with proven ability to prioritize tasks and meet deadlines in an environment of shifting priorities
- Flexibility to meet the demands of the job, including late evening and/or early morning meetings to accommodate the Asia Pacific time zones
- Excellent organizational skills with ability to multi-task and work well under pressure
- Strong mathematical and computation skills
- Some travel within and/or out of the country may be required, so must be able to do so as needed
- An entrepreneurial spirit, a dedication to excellence, a drive to succeed
- Results-driven, goal-oriented mindset

**Nice-to-Have**
- Relevant industry experience
- Completion of pos

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