Facilities Associate

2 weeks ago

Toronto, Canada MCAP Full time

**Facilities Associate**

**MCAP at a Glance**

Joining MCAP means you will be a part of our diverse workforce of highly talented individuals who are recognized for their expertise and success At MCAP, your professional expertise, commitment to teamwork and passion for service excellence are recognized and rewarded with competitive total rewards offering, a career with continuous learning and development (formal & informal training), and exciting opportunities in a dynamic, entrepreneurial environment.

**The Role**

**Process Incoming and Outgoing Mail, Couriers, and Office Deliveries**
- Open and close Facilities Centre
- Receive, open, sort and distribute all mail ensuring prompt notification to staff of courier packages and payments received.
- Monitor and prepare outgoing packages and tracking missing packages as requested by staff.
- Act as point of contact for UPS and local couriers.
- Play an active role in weighing and packaging parcels and packages for send out.
- Accurately feed mail through postage machine in preparation for send out.
- Take mail directly to Canada Post drop off as required.
- Flag and troubleshoot any equipment issues to ensure mail machine is in working order.

**Act As Contact for Service Requests**
- Notify and report any facility and property related concerns to the Facilities. leadership
- Identify operational and maintenance issues arising and report to Facilities Leadership or established vendor regarding any areas of concern e.g. janitorial deficiencies, premise leaks, or any furniture requiring repairs, etc.
- Process and confirm all service requests.
- Supervise building staff or vendors while performing work within MCAP space.
- Ensure appropriate work permits and access are in place; seeking clarification from Facilities leadership as required.
- Ensure high quality customer service with all stakeholders internally and externally; tracking and following up on any outstanding issues as required.

**Inventory Control**
- Maintain the key-library and ensure all on-site Facilities assets are functioning as designed. Flag and report any deficiencies for follow-up.
- Monitor and stock all supplies, serveries, copy/print stations and stationery. Place orders as necessary, flagging larger orders to Facilities leadership for review.

**Reception & Administrative Support**
- Answer all incoming calls in a timely fashion and direct all calls to the appropriate destination.
- Greet all visitors and notify staff of the visitor’s arrival. Ensure that all visitors sign-in.
- Assist with scheduling of meeting rooms and catering requests, support. Issue, collect and troubleshoot access card issues in accordance with MCAP and property management requirements...
- Verify invoices, code and send for approval.
- Conduct in-office visual audit of on-site employees to ensure corresponding with workstation booking system.
- Conduct routine space walk-throughs to provide customer support, ensure Facilities assets are in working order and to ensure health and safety issues are promptly identified and actioned.
- Provide back-up for reception breaks, lunches, and perform reception closing routines on a rotating schedule.

**Cleaning**
- Ensure used meeting rooms, workspaces, and serveries have been cleaned and are ready for use.
- Report any areas that require maintenance (carpet stains, leaking taps, full garbage bin, etc.)
- Ensure sanitation products are stocked and that Personal Protective Equipment is accessible as required. Other tasks related to the position as assigned.

**Decisions made or problems solved on own**
- Employee and customer service requests
- Call routing when caller doesn’t know who they want to speak to
- Primary contact for UPS (overnight courier service)
- Processing of weekly invoices
- Ad hoc day-to-day operational workflow decision

**What You Bring To The Team**
- Demonstrated customer service.
- Proficient using Microsoft Office; particularly MS Word/Excel/ Outlook
- Past record keeping/stock inventory experience would be an asset.
- Previous experience dealing with vendors and suppliers.
- Reception experiences a definite asset.
- Good written and verbal communication skills
- Excellent organizational and time-management skills
- Adaptable to changes in tasks and procedures.
- Ability to multi-task in a fast-paced environment
- Strong analytical and problem-solving skills.
- Strong interpersonal skills with the ability to develop and foster relationships.
- Strong customer service skills with a proven ability to prioritize.
- Self-driven, motivated with the ability to work independently and as part of team.
- Carries out duties with integrity and takes responsibility for actions.
- Ability to travel occasionally to both the Toronto and Waterloo locations as required.
- High School Diploma

Note:
In addition to being on-site 5 days per week, the Facilities Associate provides cross-site coverage as required.

If this sounds like you and you are looking to b

  • Maintenance & Facilities Associate

    4 weeks ago

    Toronto, ON, Canada Equinox Fitness Club Full time

    Maintenance Associates, Van Mission Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, Blink, Pure Yoga, SoulCycle,...

  • Facility Technician

    4 weeks ago

    Toronto, Canada Baycrest Full time

    Facilities Services has an opportunity for a **FACILITY TECHNICIAN** **PART TIME** **40 Bi-weekly hours | Nights Shift | Every weekend**: SEIU Service Hourly Pay Rate: $28.9989 - $29.5702 Facilities Services is responsible for ensuring a safe physical environment of care. Specifically, they operate, maintain, and repair the...

  • Facility Technician

    4 weeks ago

    Toronto, Canada Baycrest Full time

    Facilities Services has an opportunity for a **FACILITY TECHNICIAN** **FULL TIME** SEIU Service Hourly Pay Rate: $30.84 - $31.45 Facilities Services is responsible for ensuring a safe physical environment of care. Specifically, they operate, maintain, and repair the facilities. **Responsibilities include but are not limited to**: - Troubleshoots and...

  • Facilities Technician

    2 days ago

    Toronto, Canada Baycrest Full time

    **Facilities Services** has an opportunity for a **FACILITIES TECHNICIAN** **FULL TIME** **Position Type**: Permanent Full-time**: **Hourly Pay Rate: $30.8400 - 31.4500** **Bi-Weekly Hours**: 75 Hours**: **Hours of Work**:7.5 hrs/shift **Posting N**umber: 7774**: **Union: SEIU Service** **Date Posted**: April 23, 2024 **Internal Closing Date**: May 2,...

  • Facilities Technician

    2 days ago

    Toronto, Canada Baycrest Full time

    Responsibilities include but are not limited to:Responsibilities include but are not limited to: Troubleshoots and maintains building systems including boiler, chiller, pumps, HVAC systems, air handling unit, cooling towers, RO systems, chemical treatment systems, motors, shafts, belts, bearings, humidification units, compressors, duct work, fire alarm...

  • Facilities Supervisor

    4 weeks ago

    Toronto, Canada YMCA of Greater Toronto Full time

    Salary Rate: $41,750 - Check out the YMCA’s total compensation package! Location: Cooper Koo YMCA HF Work Hours: 37.5 hours weekly Employment Type: Regular FT Salaried Number of Vacancies: 1 Anticipated Start Date: December 15, 2023 Deadline to Apply: November 17, 2023 At 5PM **Be the Spark!** Join our passionate team and help us to achieve great...

  • Facility Aide

    4 weeks ago

    Toronto, Canada Carefirst Seniors and Community Services Association Full time

    **Carefirst Seniors & Community Services Association** is a non-profit community services agency. Since 1976, we have provided community support, home and personal health care services in a holistic manner to seniors, individuals with disabilities, and those with medical needs in the Greater Toronto, York, and Mississauga regions. With a staff of 500...

  • Facilities Maintenance Technician

    7 days ago

    Toronto, Canada St. Michael's Homes Full time

    Salary: $46,066.00 per year **About us** St. Michael's Homes is a small business in Toronto, ON. We are professional, and our goal is to support people through struggles with mental health and addiction.. Reporting to the Associate Executive Director or delegate, the Facilities Maintenance Technician supports the day to day operation of St. Michael's Homes...

  • Facilities Maintenance Technician

    2 weeks ago

    Toronto, Canada St. Michael's Homes Full time

    **About us** St. Michael's Homes is a small business in Toronto, ON. We are professional, and our goal is to support people through struggles with mental health and addiction.. Reporting to the Associate Executive Director or delegate, the Facilities Maintenance Technician supports the day to day operation of St. Michael's Homes through the execution of...

  • Facilities Coordinator

    4 weeks ago

    Toronto, Canada University Pension Plan Full time

    ABOUT UPP UPP is the first pension plan of its kind in Ontario’s university sector, proudly serving over 39,000 members across four universities and 12 affiliate organizations. Our purpose is to bring greater retirement peace of mind to the university sector by investing with integrity and serving members with care. As a sector-wide plan designed for...

  • Facilities Ambassador

    4 weeks ago

    Toronto, Canada JLL Full time

    JLL supports the Whole You, personally and professionally. The Facility Ambassador will provide support to the Site and/or Facility Manager with operational activities in maintenance and operations, accounting and finance, vendor oversight, equipment and supplies, occupancy services and proactively develop and maintain client relationships ensuring that...

  • Facilities Assessment Consultant

    4 weeks ago

    Toronto, Canada Gordian Full time

    The Gordian Facilities Planning team is a group of dynamic, diverse, hardworking individuals focused on delivering valuable data and insights to help our customers ensure their facilities are mission ready. As a trusted advisor in the industry, we provide facilities condition assessments, capital planning and asset management software, and consulting...

  • Director, Facility Management

    3 weeks ago

    Toronto, Ontario, Canada Holland Bloorview Kids Rehabilitation Hospital Full time

    Join us in building a world of possibility Holland Bloorview Kids Rehabilitation Hospital is Canada's largest pediatric rehabilitation hospital. We are a top 40 Canadian research hospital that is fully affiliated with the University of Toronto, and we serve over 8,500 families annually. Our vision is to support the most meaningful and healthy futures for all...

  • Facilities Coordinator

    2 weeks ago

    Toronto, Canada JLL Full time

    JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and...

  • Facilities Coordinator

    4 weeks ago

    Toronto, Canada JLL Full time

    JLL supports the Whole You, personally and professionally. We are seeking a diligent and detail-oriented Facilities Coordinator to join our team. As a Facilities Coordinator, you will play a vital role in ensuring the overall functionality and efficient operations of our facilities. Your primary responsibility will be to assist with the coordination and...

  • Facility Supervisor

    3 weeks ago

    Toronto, Canada Black & McDonald Limited Full time

    **Position Summary** Reporting to the Operations Manager on a daily basis for all related activity, the Facility Supervisor (Healthcare) will be responsible for overseeing and delivering a full facility management solution to the Healthcare facility. Essentially this role will include the oversight of building activities and associated staff including the...

  • Facility Supervisor

    4 weeks ago

    Downtown Toronto, Ontario, Canada Black & McDonald Limited Full time

    Position SummaryReporting to the Operations Manager on a daily basis for all related activity, the Facility Supervisor (Healthcare) will be responsible for overseeing and delivering a full facility management solution to the Healthcare facility.Essentially this role will include the oversight of building activities and associated staff including the Asset...

  • Facility Supervisor

    3 weeks ago

    Toronto, Canada Black & McDonald Full time

    Position Summary Reporting to the Operations Manager on a daily basis for all related activity, the Facility Supervisor (Healthcare) will be responsible for overseeing and delivering a full facility management solution to the Healthcare facility. Essentially this role will include the oversight of building activities and associated staff including the...

  • Facility Supervisor

    4 weeks ago

    Toronto, Canada Black & McDonald Full time

    Position Summary Reporting to the Operations Manager on a daily basis for all related activity, the Facility Supervisor (Healthcare) will be responsible for overseeing and delivering a full facility management solution to the Healthcare facility. Essentially this role will include the oversight of building activities and associated staff including the...

  • Assistant Manager, Facilities Operations

    4 weeks ago

    Toronto, Canada University of Toronto Full time

    **Date Posted**:01/25/2023 **Req ID**: 29427 **Faculty/Division**: University of Toronto Scarborough **Department**: UTSC:Facilities Management **Campus**: University of Toronto Scarborough (UTSC) **Description**: In the Facilities Management department, we take pride in our buildings and grounds that help provide a welcoming, clean and safe environment for...