Investigator
4 weeks ago
**_Pour la version française, faites défiler vers le bas_**
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About the College of Immigration and Citizenship Consultants (the College)*
The College is the authority mandated by the Government of Canada to regulate the practice of Regulated Canadian Immigration Consultants (RCICs) and Regulated International Student Immigration Advisors (RISIAs). Its role, authority and powers are established in the _College of Immigration and Citizenship Consultants Act _(Canada). The College sets and enforces the licensing, education and ethical standards of the profession, in the public interest.
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Industry*
Self-Regulatory Organization (SRO)
**Position**
**JOB TITLE: Investigator**
Department: Professional Conduct
Reports to: Supervisor, Investigations
Language Requirement: English
Location: Canada
Classification: Full-time
**Why join us?**
**How will this role support our team?**
The Investigator investigates complaints of professional misconduct in an unbiased and professional manner while ensuring transparency, efficiency, and public protection.
**Responsibilities Include (but are not limited to)**
- Review complaints to assess risk and identify potential conduct issues relating to the College’s Code of Professional Conduct, By-laws, and legislation.
- Investigate complaints and allegations of professional misconduct.
- Collect, interpret, document, and preserve relevant information and evidence. This can include obtaining and executing production orders, subpoenas, and warrants.
- Liaise with other stakeholders including the public, counsel, Tribunal members and enforcement agencies to gather additional information.
- Prepare the Final Investigation Report for submission to the appropriate team members or committee.
- Provide support for the hearing process by preparing and reviewing documentation for hearings and testifying at disciplinary hearings, as necessary.
- Collaborate with staff to identify trends and patterns requiring further investigation.
**This role will support our team by providing**:
- Critical thinking and analytical skills to analyze and draw conclusions about evidence
- Time management and organizational skills to manage and prioritize competing priorities and deadlines
- Interpersonal and stakeholder relationship management skills to de-escalate a situation and interact professionally and respectfully with stakeholders (licensees, witnesses, etc.) who are often stressed, upset or angry about their case
- Written and verbal communication skills to prepare case materials (e.g., complaint report, interview summaries, affidavits), testify at disciplinary hearings and to communicate with parties diplomatically and respectfully, many of whom have language barriers
- Attention to detail to ensure accuracy and completeness of review and documents/materials
**Required Education and Experience**
- Bilingualism (English and French) is an asset
- College Diploma in a related field such as business, risk management, immigration, investigations, or law enforcement, plus additional training or certification in a related discipline (e.g., fraud, investigation)
- 3-5 years of experience working in an investigative capacity in a regulatory or enforcement agency
- Knowledge of investigative processes, evidentiary rules and assessment, interview techniques, cyber investigations, and methodologies
- Knowledge of legal and administrative law principles such as procedural fairness, confidentiality, privacy, human rights, and evidence law, as well as ability to acquire knowledge of the College Act, and the College’s regulations, By-laws, and Code of Professional Conduct
**What We Offer**
- The opportunity to protect the public interest within the immigration and citizenship sector
- A culture of transparency, where team members are involved in important conversations
- Full health benefits from day one for you and your family
- Access to the Employee and Family Assistance program
- RRSP match
**How to Apply**
Click here to upload your resume and brief cover letter indicating why you feel you are fit for this role.
While we thank all applicants for their interest, only those identified for further consideration will be contacted.
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À propos du Collège des consultants en immigration et en citoyenneté (le Collège)*
**Secteur**
Organisme d’autoréglementation (OAR)
**Poste**
**TITRE DU POSTE : Enquêteur.euse**
Service : Conduite professionnelle
Supérieur immédiat : Superviseur, enquêtes
Exigences linguistiques : Anglais
Lieu : Canada
Classification : Temps plein
**Pourquoi vous joindre à nous?**
**De quelle façon ce rôle soutiendra-t-il notre équipe?**
L’enquêteur fait enquête sur les plaintes pour inconduite professionnelle d’une manière impartiale et professionnelle tout en assurant la transparence et l’efficience du processus et la protection du public.
**Les responsabilités comprennent les éléments suivants (sans toutefois s’y limiter)**:
- Examiner les plaint
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