Youth Outreach Worker

2 weeks ago


North Vancouver, Canada Capilano Community Services Society Full time

**Capilano Community Services Society (CCSS)**

**Youth Outreach Worker**

**Location**: North Vancouver, BC

**Type of Position**: Permanent, Full-Time (37.5hours/week)

**Wage Rate**: $23 to $25/hour gross (under review)

**Hours**: Monday to Friday, within the hours of 9:00 am to 6:00 pm - occasional weekends and evenings, flexible hours required based on operational needs

**Start Date**: April 2, 2024

**Our Valued Benefits**
- A work culture that values teamwork, creativity, learning, fairness, and integrity
- 120 hours (3 weeks) paid vacation to start, with increases based on consecutive years of employment
- 100% coverage of premiums for extended health and dental benefits package, after 3 months consecutive employment. Our extended health package provides coverage for physiotherapy, massage, travel insurance, and more.
- Training and learning opportunities

**About Capilano Community Services Society**

CCSS is a registered, not-for-profit charitable society with a mission to foster safe, inclusive, and healthy communities where individuals and families can thrive. CCSS provides engaging family, youth, and seniors’ programs and support services for North Shore residents. Our programming enhances overall wellbeing and promotes social connections. CCSS operates and delivers programming out of Lions Gate Community Recreation Centre.

**Overview of Youth Outreach Worker (YOW) Role**

Our youth programming is designed for potentially at-risk youth, in the following age demographics: Middle Years (Grades 6 and 7), high school students (Grades 8 to 12), and older youth (18 to 24 years of age). We offer one-to-one support for youth as well as a wide variety of registered and drop-in social activities. Our fun and engaging programs promote social and emotional learning and resiliency.

Our Youth Outreach Workers (YOWs) support and advocate on behalf of young people facing behavioral, developmental, social, and protection issues. YOWs provide basic support, intervention, and risk assessments, and refer clients to other professional services when the issues are complex. YOWs work with young people on an individual or group basis, offering practical and emotional support and helping them to develop skills, foster independence and resiliency and make positive changes in their lives.

The Youth Outreach Worker reports to CCSS’s Program Coordinator.

**Responsibilities**
- Recognize youth who are potentially at-risk and provide support and education in a one-to-one, or group setting (i.e. school, or community/community partner locations)
- Make referrals to other youth services or resources available in the community as necessary
- Working as part of a team, plan, coordinate, and deliver a variety of outreach youth programs that include after-school programs, school break program activities/out-trips, and lunchtime workshops at high schools as well as in-centre drop-in programs
- Develop and facilitate recreational programs for youth to meet the needs of the community
- Supervise and actively participate and provide leadership in all aspects of the programs such sport, art, music and cooking
- Establish and develop relationships of mutual trust, respect, care and support with youth between the ages of 10 to 24 years old and create spaces that feel safe, inclusive, and inviting to all youth
- Encourage and model positive behaviour and a healthy lifestyle within the group setting and in public areas
- Demonstrate sensitivity, understanding, and respect for program participants and their families, while maintaining professional boundaries and upholding their need for privacy and confidentiality
- Liaise with parents, school staff/administration, and third-party service providers, in relation to marketing, coordinating, and implementing the programs
- Collect information about program participation and participant experience and report to supervisor
- Work collaboratively with all staff, volunteers, and management to ensure high-quality programming
- In collaboration with the Youth Program Coordinator, establish professional development goals and participate in professional development activities
- Adhere to and ensure adherence to all relevant policies and procedures related to participant safety, suspicion of child abuse, illness, and accidents
- Other duties may be assigned by the employer

**Qualifications and Experience**
- A bachelor’s degree in the area of social work, psychology or a related field
- A minimum of 1 year work and/or volunteer experience in child, youth and/or family programming
- A relevant combination of education and experience will also be considered
- First Aid certificate and CPR certificate or be able to obtain certification by start of employment
- Experience in group facilitation is an asset
- Food Safe Level 1 Certificate is an asset

**Knowledge, Skills and Abilities**
- Demonstrates excellent communication skills,
- Be an adaptable and creative problem solver.
- Ability to func



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