Siding Service Technician

6 months ago

Ottawa, Canada KOTT Inc. Full time

KOTT Inc.’s goal is to get our customers what they need, when they need it. Our Service Techs play a huge role in delivering on our promise, and ensuring our customers are satisfied. We are looking for a full-time Service Technician to assess and repair _siding_ issues at new home construction sites, as well as at occupied homes and managed properties.

**What’s the opportunity?**

Working in an ever-changing environment, you will be dispatched to multiple service calls per day. Your hands-on skill and experience, combined with your strong customer-service orientation, will play a vital role in keeping our largest customers happy. At the same time, your ability to quickly troubleshoot, be self-directed, and communicate well will have a positive impact on KOTT’s operational efficiency.

You will be provided with a company vehicle, a company clothing package, tools, and Personal Protective Equipment (except for safety shoes, which you provide).
- **Your day-to-day**_
- Diagnose siding, exterior cladding and trim deficiencies, and assess repair work required
- Document and communicate the scope of work
- Repair and/or replace all types of siding as required; including vinyl, aluminum, Hardie board and metal siding
- Repair and/or replace soffit and fascia as required
- Submit service records for timely processing of warranty claims and invoices

**What you need to succeed**
- **Experience**_
- Must have 5 years’ siding experience, including experience with multiple siding types, soffit and fascia
- Experience operating a metal break, and other tools including a passlode, drills, saws, snips, benders, caulking guns is required
- Experience operating a manlift is considered an asset
- Roofing experience is considered an asset
- **Skills & Qualifications**_
- You are comfortable working at heights
- Working at Heights and WHMIS 2015 certification is required
- Valid G class license with a clean abstract is required
- Must be 25 years or older (insurance requirement)
- Fluency in English is required; fluency in French is an asset
- Ability to lift up to 50 lbs, and stand for long periods of time is required due to the nature of this position
- Ability to carry, use, and safely tie off ladders of all sizes
- Proficiency in the use of smartphones, to communicate information and photos from job site to office
- Safety-orientation, and familiarity with all types of Personal Protective Equipment
- Ability to read and interpret building plans and drawings is an asset

**Why join KOTT?**

Family-run for more than 45 years, we’re large enough to provide opportunities, and small enough to care. Our strong team is a competitive advantage - and we know it’s important to create a great employee experience. In addition to a solid pay & benefits package, we offer:

- Group benefits plan - includes medical, dental & vision care
- Health & wellness flex spending account - $500/year
- Employee recognition program - $6000 in prizes awarded/year
- Community support - $100/year given to a community organization of your choosing
- KOTT Store - employees get 50% off branded clothing
- Paid uniforms for customer-facing Operations employees
- Annual boot allowance for Operations employees
- Employee & Family Assistance Program - free counselling, self-help resources available 24/7
- Hiring referral bonuses - $250 for each successful hire you recommend
- Performance assessments held twice/year
- Employee & family events
- Five core values guide the way we run our business
- Occupational Health & Safety is a priority

Five core values guide the way we run our business: _Be on Board, Own It, Safety First, Reach for More _and_Keep it Real_. Occupational Health & Safety is hugely important at all of our workplaces.

**Applicants please note**
- Reliable transportation is essential as KOTT is not on a bus route
- Pay will be based on skills and experience
- KOTT Inc. is an equal opportunity employer

KOTTO

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Vision care

Ability to commute/relocate:

- Ottawa, ON K2J 4S8: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Siding: 1 year (preferred)

Licence/Certification:

- Class G licence with a clean abstract (preferred)
- working from heights certification (preferred)

Work Location: In person

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